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Education and Training Committee

The Education and Training Committee recently debuted a series of two-minute videos entitled "Exploring Library Careers in Interlibrary Loan and Resource Sharing." This series is intended to encourage library school students and others in the field to learn more about resource sharing and the diverse skills it requires. The three videos currently available for viewing are:

  1. Micquel Little, Access Services Librarian, St. John Fisher College, talks about and appreciates her previous experience in her circulation role: http://www.youtube.com/watch?v=Rh7QRjlltdY.
  2. Collette Mak, Manager of Resources Access and Delivery, University of Notre Dame, touches on data and how the role of an interlibrary loan librarian is truly a project management role: http://www.youtube.com/watch?v=7X2u2WVNq9k.
  3. Heather Weltin, Facilitator for Cooperative Sharing & Storage at the University of Wisconsin-Madison, talks about gaining hands-on library management and budgeting experience in ILL: http://www.youtube.com/watch?v=zJUc5LX4Mpk.

The committee welcomes feedback on these videos, suggestions for future topics that could be covered in this format, and ILL librarians who are interested in participating in this project. Comments can be sent to Committee Chair Megan Gaffney (gaffneym@udel.edu), and Lars Leon (lleon@ku.edu).

Megan Gaffney, Chair
gaffneym@udel.edu

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Vendor Relations Committee

The Vendor Relations Committee members determined at the meeting at Midwinter that the focus of the group’s work over the coming year will be e-delivery given the changes in the environment with the use of some products diminishing e.g. Ariel, and new products being offered such as OCLC’S Article Exchange. Toward that end, we have been organizing a presentation on e-delivery for the ILL Discussion Group meeting at ALA Annual in Anaheim. We are connecting with the representatives of the various e-delivery systems and inviting them to participate in the meeting of the Vendor Relations Committee at ALA Annual. We are also soliciting names from them of individuals who use their product and can speak to its features and fit for their library. We will ask these individuals to explain their usage and what they think are the advantages and disadvantages of the product. We will include speakers who use OCLC’s Article Exchange, Odyssey, Relais Express, and DLSG’s B-SCAN ILL. We also plan to have a written document to distribute that explains the various options.

Becky Ringwelski, Chair
e-ring@umn.edu

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Interlibrary Loan Discussion Group

The Interlibrary Loan Discussion Group for 2012 ALA Annual features two informative programs. The section’s Vendor Relations Committee will present “The Changing Landscape of E-delivery.” Hear how libraries are using Atlas Systems Odyssey, BSCAN from Image Access, Relais Express from Relais International, and OCLC’s Article Exchange for electronic delivery in their interlibrary loan offices. You’ll learn about the key features of each product to determine whether they fit your e-delivery needs.

Our second program features Lars Leon reporting on the Interlibrary Loan Cost Study project. Both librarians and vendors have continued to refer to the ARL ILL Cost Study data from ten years ago. This work, led by Mary Jackson while at ARL, has really helped the community, but we need to take an updated look. Nancy Kress, North Carolina State University (formerly UNLV), and Lars Leon, University of Kansas, recently completed a modest study on FY11 costs across a range of resource sharing services. This updated information helps to inform the increasing number of buy-versus-borrow decisions, decisions on the best options to borrow, and more. Lars will present highlights from the study and then lead a discussion on how this information can help individual libraries and the community. An article based on the cost study will be available by May. Information on how to find this will be sent out on various listservs.

The Group will also elect the next Chair-Elect for 2012-13.

The Group meets Saturday June 23 from 10:30 AM-12:00 PM at the Hilton Anaheim, Santa Monica.

If you have any ideas or suggestions for future meeting topics, please contact the Group chair David Atkins (datkins@utk.edu).

David P. Atkins, Chair
datkins@utk.edu

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STARS

Katharine Calhoun, Editor
calhoun@gatech.edu

~~~~~~~~~~~~~~~~~~~

Message from the Chair

Greetings,

STARS committee members have been working diligently to plan entertaining and informative meetings for Midwinter in Dallas. We hope to see you all there and remember everyone is invited to attend STARS events.

This year STARS will also be busy starting their section review. Whether you’re new to STARS, or a past member, we would love to hear from you. Please feel free to contact me directly with any comments or questions.

Finally, if you would like to stay current on what STARS is working on, please remember to check back at our website.

 

Heather Weltin
STARS Chair
hweltin@library.wisc.edu

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STARS Announcements

The Education and Training Committee is planning to offer the popular, free workshop, “Everything You Always Wanted to Know about ILL,” in conjunction with ALA Midwinter in Dallas. The workshop will take place at the Dallas Public Library on Friday, January 20 from 8:30 am-12:30 pm. Our speakers will be Karen Janke (lending), Megan Gaffney (borrowing), Cindy Kristof (copyright), and Collette Mak (resources, systems, and standards).

More information and a link to register will be available soon on the Committee’s website. Whether you’re new to resource sharing or are a long-time practitioner, please plan to join us for this exciting workshop.

Many thanks to our generous sponsors: OCLC, Midwest Collaborative for Library Services (MCLS), and the Dallas Public Library. See you in Dallas!

 

Megan Gaffney, Chair

gaffneym@udel.edu

Hot Topics Discussion Group

Please mark your calendars for the Hot Topics Discussion Group at the upcoming ALA Midwinter in Dallas on Saturday, January 21 from 4:00-5:30 pm.

This informal gathering is meant to stimulate conversation and knowledge-sharing about current concerns related to resource sharing. Please send suggested topics to: Naomi Chow (nchow@hawaii.edu).

Possible Hot Topics include:

●     Policy and procedures

●     Serving long-distance education/online patrons’ needs (How far do we go?)

●     Charging patrons for ILL services (requests; overdue, damage, lost; non-pick up)

●     Lending new (current year) books

●     ILL and copyright (TEACH Act, Course Reserves)

●     ILLiad v. 8.1xx problems and issues (Share your fixes!)

●     Returnables paperwork (Sending back lender’s paperwork, or not?)

New Services

●     How well is OCLC Knowledge Base service working?

●     What are other ways to systematically process licensing restrictions?

●     What is the experience with the Copyright Clearance Center’s “Get It Now” service?

●     Updates on the IDS Getting It System Toolkit?

●     ILL and apps for patron access to your ILL online service?

●     Experiences with short-term e-book lease via OCLC WorldCat Resource Sharing?

●     OCLC Article Exchange experiences?

Issues for Changing Times

●     How do we deal with online journals that disappear? (If no one’s archiving!)

●     How does your library deal with Pay-Per-View? (Payment, access)

●     How does your library deal with Early View (online first, pre-publication) articles?

●     Anyone using unique training methods (e.g., YouTube) for student assistants or patron outreach?

●     OCLC’s upcoming (free!) online training on resource sharing, First Search

If you’d like to give a brief demo of a cool new service or show how things are working at your library, please contact Naomi Chow (nchow@hawaii.edu).

Naomi Chow, Chair, 2012

nchow@hawaii.edu

Troy Christenson, Chair-Elect

tchrist9@fau.edu

Interlibrary Loan Discussion Group

The Interlibrary Loan Discussion group combines brief, formal presentations with informal, topical discussions and networking to create an informative and energizing ninety minutes. For this year’s Midwinter meeting, the group will feature two twenty-minute programs. The first is “100% Document Delivery: What to do when your collections are ALL off-site.” Bethany Sewell, Access Services Librarian, Penrose Library, University of Denver (UD), will discuss how the Penrose Library provides ILL and Document Delivery services while ALL of UD materials are stored ten miles away in their Hampden Center Annex. Tina Baich, Interlibrary Loan Librarian, Indiana University-Purdue University Indianapolis, will be our second speaker. Ms. Baich will reprise her timely and instructive Interlending and Document Supply Conference (12th ILDS) presentation “Opening Interlibrary Loan to Open Access: Locating and Managing Borrowing Requests for Open Access Materials.” If you have any comments or questions, or if you would like to suggest a group discussion topic or volunteer for future programs, please contact David Atkins at datkins@utk.edu or (865) 974-6866.

David P. Atkins, Chair

datkins@utk.edu

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International Interlibrary Loan

Heather Weltin and Tina Baich presented preliminary results of the International Interlibrary Loan Committee’s 2011 survey on international ILL at the 12th Interlending & Document Supply Conference in September. Weltin and Baich gathered helpful insight into what international ILL practitioners would most like to learn from the survey. In the spring, the committee hopes to write an article for RUSQ with an emphasis on this feedback. The committee is now preparing an executive report providing a complete overview of the data collected and hopes to present the report to the STARS Executive Committee for approval at the ALA Midwinter Meeting.

Tina Baich, Chair

cbaich@iupui.edu

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Rethinking Resource Sharing Policies

The Rethinking Resource Sharing Policies Committee developed a sixty-plus item checklist for libraries to use as a way to reflect on the resource sharing services they provide. The STAR Checklist was distributed beginning in February 2011. A number of libraries have completed it and have qualified as Rethinking Resource Sharing STARS, including seventeen libraries belonging to the Association of Southeastern Research Libraries. They are listed on the Rethinking Resource Sharing website and have received certificates noting their achievement. In addition, a number of libraries in Australia completed the checklist this spring/summer, many of which also qualified as Rethinking Resource Sharing STARS. For more information on Rethinking Resource Sharing, see their website.

At ALA Annual, the committee continued working on the next phase of the STAR Checklist. This involves transforming the checklist from a simple list of items to a dynamic resource. The idea is to link each checklist item to a relevant definition, example, or other resource. Linking practitioners to such information will enable greater understanding of any concept, best practice, technology, or other item mentioned in the checklist that a library may not be engaged in. To this end, the checklist will become a toolkit. A process for moving forward with this was discussed at ALA Annual, and the committee hopes to have completed the process by the end of summer.

Additionally, the committee decided to begin offering STAR recognition for different levels of activity with checklist items. Where before a library needed to be engaged in 80% or more of the items on the checklist, the committee is offering STAR recognition to libraries that are engaged in 60% or more, who will be awarded one star, 70% or more: two stars, 80% or more: three stars, and 90% or more: four stars.

The committee also discussed its role in helping libraries that do not qualify as STARS or are interested in learning more about how to engage in services, best practices, and other items noted on the checklist. Committee members are committed to working with libraries that participate in the checklist, and willing to offer advice and guidance in order to help libraries improve their resource sharing services.

Evan Simpson, Chair

evan.simpson@tufts.edu

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Vendor Relations

The Vendor Relations Committee has been focusing on a few key areas since our meeting at ALA Annual in New Orleans. First, we decided to extend invitations to attend our meetings to providers of resource sharing products and services. We will have John Brunswick from Atlas Systems, Clare MacKeigan from Relais International, and Tony Melvyn from OCLC in attendance at the Midwinter meeting, and we will be attempting to bring in additional members of the vendor community. Another area that the group has focused on over the past year has been the creation of reports on interlibrary loan activity that go beyond the data we have on volume of requests. Toward that end this summer we requested that OCLC create a most frequently requested unfilled titles report. The hope is that this report would be useful for collection development purposes.

 

Becky Ringwelski

e-ring@umn.edu

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Message from the Chair

Hello everyone! With all the snow and ice that many of us have been experiencing lately, San Diego seems like a lovely dream even though we were there just a few short weeks ago! For those of you who were able to attend the midwinter conference, I hope you found it as fruitful as I did.

The STARS Executive Committee meeting was held on Monday, January 10. One of the topics of discussion was the very successful workshop held on the previous Friday. We once again offered our “Everything You Always Wanted to Know about ILL but Were Afraid to Ask” workshop which was very well attended. Plans are already underway to offer this workshop prior to the midwinter meeting next year in Dallas. The Committee also discussed plans of the STARS Education and Training Committee to create an online interlibrary loan course for RUSA. Details are being finalized for the proposal, and if accepted, we may begin offering this course soon. Other topics of discussion were surveys being developed, outreach to new members, and planning for the programs at annual.

STARS is sponsoring two programs for ALA Annual Conference 2011 in New Orleans entitled Working Smart: Managing the Increase in Interlibrary Loan and Resource Sharing and What Does Cooperation in Libraries Mean? Tools and Pitfalls in Creating Successful Resource Sharing & Collections Agreements. These promise to be great programs.

As always, the STARS Executive Board would love to hear from you. So, if you have any questions or concerns or suggestions for programming or improvements, please let me know!

Sherri Michaels, Chair

shmichae@indiana.edu

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Announcements

STARS Education and Training Committee

The STARS Education and Training Committee again sponsored the very popular Everything You Always Wanted to Know about ILL but Were Afraid to ask ALA Midwinter preconference workshop. The workshop was held on Friday, January 7, 8:30 am – 12:30 pm, at the San Diego Public Library. Kymberly Goodson of UCSD did a wonderful job in organizing this year’s workshop. Presenters were: Megan Gaffney (borrowing), Karen Janke (lending), Cindy Kristof (copyright) and Collette Mak (standards and resources).

Sponsors of this year’s workshop were Lyrasis, OCLC, Relais International, the San Diego Public Library, and the Northwest Interlibrary Loan and Resource Sharing Conference.

We had fifty-four registrants. Of those, thirty-five filled out questionnaires. Most of the attendees came from California and most were from academic libraries. The respondents were evenly divided between librarians and support staff. All respondents who answered the question “would you recommend this workshop to a colleague” said “yes.”

Margaret Bean, Chair

mbean@uoregon.edu

 

Hot Topics Discussion Group

The Hot Topics Discussion Group did not disappoint at ALA Midwinter 2011. Thirty-five members showed up to join in an engaging discussion of a variety of Hot Topics. All who attended came away having learned from or shared useful information with their peers. Following is a summary of the discussion.

Those receiving poor quality article scans were urged to contact the lending libraries to let them know as they might be unaware of the problem. Patron-driven acquisitions ideas, policies, and cultures were shared. Some institutions have merged ILL and acquisitions functions, others have collection development policies as to when to borrow or when to purchase based on lending requests. A couple libraries agreed to share their collection development policies on the ILL-L and STARS-L listservs. Regarding textbook borrowing and lending policies, some do not lend or borrow textbooks, some purchase and place textbooks on reserve, some encourage faculty to place personal copies on reserves, and others do borrow and lend. E-journal and E-book licensing issues were discussed; some lament losing first sale rights with those licenses.

Springer e-books allow one chapter of a book to be lent, ebrary, two chapters; no other vendors’ options were reported. On the Ariel vs. Odyssey issue, folks simply reported what they did, which even included emailing PDFs when all else failed. International lending issues turn out to be complex because of U.S. shipping and customs issues. Some continue to lend internationally. Problems with ILL between the U.S. and Canadian libraries are particularly problematic due to customs requirements. The problem of the Copyright Clearance Center (CCC) discontinuing its reporting option of sending spreadsheets to CCC for data entry was discussed briefly, but few seemed to have this as a workflow issue in their libraries. Many suggest using the functions in OCLC for this, although some have to do the data entry themselves outside of OCLC.

Julia Gustafson, Chair

Jgustafson@wooster.edu

 

Interlibrary Loan Discussion Group

The ILL Discussion Group met on Saturday, January 8, from 10:30 am – 12:00 pm. Kristina Eden of the University of Michigan Library gave a presentation on the HathiTrust Digital Library (http://www.hathitrust.org), a digital preservation repository with a current membership of over 50 libraries. Cyril Oberlander of the SUNY Geneseo Library delivered a presentation on the IDS Project and the Getting It System Toolkit.

Megan Gaffney, Chair

gaffneym@UDel.Edu

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Committee Reports

Codes, Guidelines and Technical Standards

The Committee reviewed the Guidelines for Interlibrary Loan Operations Management document, which was sent back to the Committee from the RUSA Standards & Guidelines Committee (S&G) with a list of suggested revisions, some of which were major. The Codes Committee accepted most grammatical and wording changes. Most of the meeting was spent discussing the major revisions. The updated and revised Guidelines were then forwarded to the Executive Committee.

As a next project, the Committee discussed investigating the status of resource sharing courses in library schools, and perhaps partnering with other groups to bring this issue to the forefront. Other committees in STARS, for example the Rethinking Resource Sharing Committee may already be working on this issue.

The Committee will be having a conference call in February and will meet in person in New Orleans at the ALA 2011 Annual Meeting.

Jennifer Bartlett, Chair

jbart3@email.uky.edu

 

Education and Training

The Committee agreed that we would like to hold our fifth Everything You Always Wanted to Know about ILL but Were Afraid to Ask workshop at ALA in Dallas on Friday, January 20, 2012. Committee members are contacting colleagues in the area to locate a free workshop location.

Mary Hollerich has agreed to organize the online ILL course. She has met with the course presenters and is preparing a project description to submit to RUSA. Course presenters will be: Mary Hollerich, Tina Baich, Meghan Gaffney, Collette Mak, and Cindy Kristof.

The Committee discussed progress on our project to interview library school deans about why ILL/Access Services is not taught in library school. We decided that rather than focus on deans we should direct our efforts to raising the awareness of library school students about ILL/Access Services. We felt that the best way to do this would be to create a series of vignettes about the rewards of ILL to post on YouTube.

Margaret Bean, Chair

mbean@uoregon.edu

 

Licensing & Legislation

The Committee discussed new copyright legislation such as the resent Costco v. Omega case and its implications to library ILL lending. More details can be found at http://connect.ala.org/node/65155

Also under discussion and subject to future scrutiny are: electronic journal embargoes, and teaming with the Vendor Relations committee to explore options, including license contract addenda, Print/Scan/Send v. Direct Sending questions and issues, e-book licensing and ILL processing challenges, the standardization of electronic resource license language, and finally, the IDS Project.

We plan to continue to utilize the web space provided on the ALA Connect Licensing & Legislation page to bring to the forefront recent news and updates regarding licensing and legislation issues that will impact resource sharing. The Committee plans to meet via teleconference on a monthly basis and encourages the ALA community to forward the group any breaking news that they do not see on the ALA Connect Licensing & Legislation page.

Joseph Sharpe, Chair

af4939@wayne.edu

 

Membership

The Committee met by conference call on January 5. The members discussed the list of The 5 Things Every New Resource Sharing Librarian Should Know. All members agreed to work from this list to create a web page linking to resources for early career resource sharing librarians. The group slightly amended the five items, which are now:

●     Guidelines & Laws

●      Automation

●     Customer Service

●     Education and Networking

●     Assessment

Each member of the Committee agreed to take responsibility for creating a rough draft of one of the above topics. It was decided that each section will consist of a brief introduction stating the item’s importance, a list of resources, and suggested best practices. The group agreed to have these preliminary drafts completed by February 5. At that time we will start to work as a group to refine, add resources, and otherwise finish the content.

The Committee also discussed the STARS welcome email. After a few minor changes, the group agreed that this is ready to go to the Executive Committee for approval.

The STARS Happy Hour at Annual 2011 was discussed. It was decided that we would ask friends and colleagues familiar with New Orleans for suggestions and talk more about the Happy Hour later.

The group discussed officially becoming a virtual committee. It was decided that we would continue to plan an in-person meeting for ALA Annual, but Midwinter would be strictly virtual from now on. Special effort will be made to include our virtual-only members at Annual.

Nora Dethloff, Chair

ndethloff@uh.edu

 

Research & Statistics

The Committee covered two main topics during its meeting.

The first was the participant evaluations from the preconference during Annual in Washington, D.C. The evaluations were turned in immediately following the preconference. Lorna Newman has been unable to obtain either the evaluations or copies from RUSA staff since then. We have requested the assistance of Sherri Michaels as Chair of STARS to assist in retrieving these evaluations.

The second topic was the development of a comprehensive glossary of resource sharing terms. We have begun accumulating glossaries from the various vendors and have posted several on our committee site on ALA Connect. Thus far we have collected glossaries from OCLC and ILLiad and brief glossaries from IFLA, Docline, and Rapid. We still need to get glossaries from VDX, Clio, Relais, ARL and any other vendors we can identify. Anyone who can assist us with these glossaries would be appreciated. I will begin to accumulate these glossaries into a matrix for easier comparison.

Johnny Johnson, Chair

johnny.johnson@okstate.edu

 

Rethinking Resource Sharing Policies

The Rethinking Resource Sharing Policies Committee has launched the Rethinking Resource Sharing Star Checklist. The Star Checklist is comprised of sixty-four questions related to delivering resource sharing services, providing librarians an opportunity to reflect on the services they provide. We hope the process of reviewing the Checklist will inspire resource sharing practitioners as they consider how best to meet the needs of their communities, and possibly rethink how they are delivering such important services.

The Checklist is now available on the Rethinking Resource Sharing website and will be distributed via various listservs in the coming weeks/months. www.rethinkingresourcesharing.org

Evan Simpson, Chair

Evan.Simpson@tufts.edu

 

Vendor Relations Committee

The Vendor Relations Committee decided to initiate a conversation with the Codes Committee regarding lending requests ILL departments receive from for-profit commercial vendors. We assume that copyright royalties are being properly cleared by a borrowing for-profit vendor.

We wish to discuss regularly released reports of most-requested items from OCLC. Lists could be most requested books, most requested journals (article requests), and unfilled most requested journals. The purpose of these reports would be to support Collection Development. Members discussed this with Tony Melvyn at the OCLC booth and have received a sample report.

We will defer to the Statistics Committee regarding regular, standardized statistical reports from vendors across the board. They are working on a thesaurus which would standardize vocabulary in reports from vendors.

We would like to invite representatives from various ILL vendors to be standing members of the Vendor Relations Committee.

There is a need for standardized vocabulary in licenses covering electronic content regarding permissions for ILL Lending.

We would like to see if thematic conference calls could be held for our Committee, and we would invite appropriate vendors to participate.

John de La Fontaine, Chair

delafo@oxy.edu

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Message from the Chair

STARS
Katharine Calhoun, Editor
calhoun@gatech.edu

Greetings Everyone,

I am the new Chair of RUSA STARS, I’d like to introduce myself. I am the Head of Access Services at Memorial Library, University of Wisconsin-Madison. My entire career has been in interlibrary loan and other access services areas, so it seems STARS has always been a part of my career.

I am very excited to spend the next year helping lead STARS towards its objectives. This year we hope to continue to offer educational activities, along with establishing a venue for communication for all resource sharing practitioners. Whether you are new to STARS or have been a member forever like me, I encourage you to contact me with ideas and interests you may have. I am sure we have a space for you on one of our committees, and we are always looking for new ideas!

Heather Weltin, Chair
hweltin@library.wisc.edu

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Cooperative Collection Development (STARS/CODES)

What Does Cooperation in Libraries Mean? Tools and Pitfalls in Creating Successful Resource Sharing and Collections Agreements, a program sponsored by the STARS/CODES Cooperative Collection Development Committee, was held on Sunday, June 26th. The program was very successful, with fifty-seven in attendance. Presenters Lars Leon and Carol Kochan talked about the Greater Western Library Alliance (GWLA) cooperative experience in resource sharing; Leslie Horner Button addressed cooperative collection building within the Boston Library Consortium and the Five Colleges; and Kristine Hammerstrand spoke about the (Consortium of Academic and Research Libraries in Illinois) CARLI consortium experience.

At the Committee’s meeting at ALA, members brainstormed on possible ideas for a program at ALA in 2013. Ideas included:

  • Academic/Public libraries: cooperation and complementarities
  • Purchase on Demand
  • Acquisition/ILL department mergers
  • Purchasing cooperatives in public libraries
  • Statewide purchase programs (e-resources)
  • Distributed collections
  • ILL of e-books

The group also discussed developing the Committee’s website and increased use of ALA Connect.

Kathy Leigh and Yem Fong are concluding their service as Co-Chairs and committee members. Sydney Thompson has been appointed as the STARS Co-Chair for the coming year.

Kathryn Leigh, Outgoing Chair
kathrynr@library.umass.edu

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Cooperative Remote Circulation (STARS/LLAMA-SASS)

The Committee hosted a panel discussion on consortial borrowing on Sunday, June 26th. Twenty-five attendees listened to speakers Randy Dykhuis (Midwest Collaborative for Library Services), Melissa Trevvett (Boston Library Consortium), and Peter Collins (BorrowDirect) discuss topics such as selecting a union catalog model vs. Z39.50 search, workflow efficiencies, communicating to patrons, and negotiating policies. Questions from attendees included loan period policies, how to choose a system, predicting and managing increased workload, and usability testing.

LLAMA SASS has approved a program for 2012 Annual; the focus will be something along the lines of “Sharing Our Collections: Future Trends.” A few program ideas were offered by people attending the panel: technology to create a single intelligent ILL request form that auto-routes the request to the appropriate service, getting library directors together to talk with each other about resource sharing/access policies, and managing membership in multiple consortial borrowing groups.

Kristina Eden, Outgoing Co-Chair
keden@umich.edu

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Education and Training Committee

The Committee will again sponsor the very popular workshop: “Everything You Always Wanted to Know about ILL but Were Afraid to Ask” at the 2012 Midwinter Meeting at the Dallas Public Library. The speakers will be Megan Gaffney, Karen Janke, Cindy Kristof, and Collette Mak. OCLC will again provide refreshments, and Midwest Collaborative for Library Services (MCLS) will handle registration.

Four YouTube videos featuring ILL librarians discussing different aspect of ILL have been filmed, with more to come. These videos are aimed at informing library school students about the opportunities in interlibrary loan since our field is rarely discussed in library education. The first set of videos will be vetted by MLS students and then released to the public in the near future.

The Committee will review the Atlas Mentoring Award to set selection and mentoring guidelines.

Margaret Bean, Outgoing Chair
mbean@uoregon.edu

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Hot Topics Discussion Group

There were thirty-eight people who attended the Hot Topics Discussion Group meeting on Saturday, June 25th. Next year’s Chair, Naomi Chow, from the University of Hawaii, Manoa (nchow@hawaii.edu), was introduced. The group voted in the new Chair-Elect, Troy Christenson, from Florida Atlantic University (tchrist9@fau.edu).

The following topics were covered:

  • Using email only to send and receive ILL requests vs. using Ariel or Odyssey.
  • Getting It System Toolkit (GIST), an easy method for making purchasing/acquisition decisions and orders instead of borrowing on ILL.
  • ILL statistics – what data do you save and how is it used?
  • ILL books on self-help shelves: yes or no?
  • ILL requests for e-content, borrowing and lending, and the effect on resource sharing.
  • ILL lending or borrowing statistics down and why?
  • Using Kindles, iPads, etc. for ILL: Are any doing this and how?
  • Obtaining/purchasing online “pre-published” article requests.
  • Experience using OCLC Knowledge Base?
  • Handling multiple ship-to addresses with a single OCLC symbol

Julia Gustafson, Outgoing Chair
jgustafson@wooster.edu

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Interlibrary Loan Discussion Group

About sixty-five people attended the ILL Discussion Group on Saturday, June 25th. Gerrit van Dyk and Jared Howland from Brigham Young University presented on licensing and lending for e-resources, and the presentation was followed by general discussion on many different topics. Ryan Litsey from Texas Tech University was elected as the incoming Vice-Chair/Chair-Elect, and David Atkins has taken over as the ILL Discussion Group Chair for 2011-2012.

Megan Gaffney, Outgoing Chair
gaffneym@udel.edu

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International Interlibrary Loan Committee

During its meeting at ALA Annual, the STARS International Interlibrary Loan Committee discussed plans for analyzing and presenting the data gathered in the survey it was conducting. The survey on international ILL, which closed on June 30th, was open to both U.S. and international libraries. Two Committee members, Heather Weltin and Tina Baich, submitted a paper proposal based on the survey for the Interlending & Document Lendins Serivces (ILDS) Conference to be held in Chicago in September. Plans for preparing the paper were discussed. Karen Janke provided an update on plans for the pre-conference social the Committee is hosting for the ILDS Conference. Marlayna Christensen completed her term as Chair of the Committee. Tina Baich will serve as the Chair for 2011-2012.

Tina Baich, Chair
cbaich@iupui.edu

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Licensing and Legislation Committee

The Committee met at Annual on Saturday, June 25th. Topics discussed were:

ALAConnectPage

  • The latest headlines and updates on licensing and legislation

Standardizing License Language

  • Why reinvent the wheel? Yale has created aLicensingStandardsWebsitewhich should be very useful for anyone looking to keep their license language standardized

Legislation Alert

○     There has already been an official response to theSTMStatementonResourceSharing practices by theAssociationofResearchLibraries (ARL) and theInternationalCoalitionofLibraryConsortia (ICOLC)

○     The group will draft a resolution and submit it to RUSA in support of the ARL response

Committee action items agreed upon include:

  • Continue to seek relevant news on legislation and post to ALA Connect
  • Create more of a presence for the Committee on ALA Connect
  • Stay in contact with the Vendor Relations Committee; talk to the vendors and ask them to attend the meeting to answer questions. Get input from the listserv about concerns and issues, obtain a report from the vendors, discuss within the Committee
  • Meet via teleconference more frequently
  • Keep constant vigilance over breaking news and post to the ALA Connect page

Joseph Sharpe, Chair
af4939@wayne.edu

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Membership Committee

The STARS Membership Committee met at ALA Annual as part of the STARS All Committee Meeting. The STARS welcome letter for new members has been sent to forty-three new members, and no responses have been received. The Committee decided changes were needed to the format and content of the letter. It was decided to shorten the letter, focusing on providing links to information posted on the STARS site. It was also decided to make the letter more personal by adding the names and contact information for all members of the Committee in the signature. The group also decided that a member of the Committee will send a follow-up email two weeks after the letter is sent, offering additional support and a personal contact in STARS.

The “5 Things a New Resource Sharing Librarian Should Know” were discussed and edited. The Committee is putting the final touches on content for what will soon be turned into a web page for new resource sharing librarians.

The Committee discussed initiating a mentoring program, matching a new STARS member with a mentor or “buddy.” The mentor would help the new member get involved in STARS, give them a contact person for questions, and provide a friendly face at STARS events come conference time.

Additional activities discussed were preliminary planning for a STARS Happy Hour for Anaheim in 2012, starting a recognition program for STARS members who make an extraordinary contribution, and a STARS “member of the month” initiative.

Nora Dethloff, Chair
ndethloff@uh.edu

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Rethinking Resource Sharing Policies Committee

The Rethinking Resource Sharing Policies Committee developed a sixty-plus item checklist for libraries to use as a way to reflect on the resource sharing services they provide. The STAR Checklist was distributed beginning in February of 2011. A number of libraries have completed it and have qualified as Rethinking Resource Sharing STARS, including seventeen libraries belonging to the Association of Southeastern Research Libraries. They are listed on the RethinkingResourceSharingwebsite and have received certificates noting their achievement. In addition, a number of libraries in Australia completed the Checklist this spring and summer, many of which also qualified as Rethinking Resource Sharing STARS.

At ALA Annual, the Committee continued working on the next phase of the STAR Checklist. This involves transforming the Checklist from a simple list of items to a dynamic resource. The idea is to link each Checklist item to a relevant definition, example, or other resource. Linking practitioners to such information will enable greater understanding of any concept, best practice, technology, or other item mentioned in the Checklist that a library may not be engaged in. To this end, the Checklist will become a toolkit. A process for moving forward with this was discussed, and the Committee hopes to have completed the process by the end of summer. In addition, the Committee decided to begin offering STAR recognition for different levels of activity with Checklist items. Where before a library needed to be engaged in 80% or more of the items on the Checklist, the Committee is offering STAR recognition to libraries that are engaged in 60% or more, who will be awarded one star, 70% or more—two stars, 80% or more—three stars, and 90% or more—four stars.

The Committee also discussed its role in helping libraries that do not qualify as STARS or that are interested in learning more about how to engage in services, best practices, and other items noted on the Checklist. Committee members are committed to working with libraries that participate in the Checklist and are willing to offer advice and guidance in order to help libraries improve their resource sharing services.

Evan Simpson, Chair
Evan.Simpson@tufts.edu

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Vendor Relations Committee

The Vendor Relations Committee has worked with Tony Melvyn of OCLC to have them supply lists for collection development: Top Serials and Books Loaned. The committee received these lists in late January and with OCLC’s permission has published them onunder the title OCLC‘sMostRequestedListsfor 2009-2010. We hope to receive periodic updates to these lists as well as a “most-unfilled” list.

Committee members are also reaching out to pertinent vendors such as OCLC, Atlas, Relais, etc. to engage them as participants in our meetings. We hope to have some of them in attendance at the Committee’s Midwinter meeting.

Becky Ringwelski, Chair
e-ring@umn.edu

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Message from the Chair

Katharine Calhoun, Editor
calhoun@gatech.edu

Hello everyone!  As I close out the year as chair of STARS, I want to take a moment to thank all of you who have become involved to make this section a wonderful one!  As a section, we have been committed to providing timely, relevant professional development and continuing education opportunities for our members.  We are also committed to providing a network of colleagues, and you have proven over and over how reliable and helpful that network can be.  So, thank you for all of your efforts to make this section a vibrant professional community!  I have been honored to work with such a fantastic group of people.

For those of you who have not yet fully taken advantage of the opportunities to get involved in STARS, I would like you to reconsider.  As with any organization, it only becomes vibrant and meaningful for those that fully participate.  Won’t you consider becoming more fully engaged and offer a fresh perspective?  I have to say that STARS is one of the friendliest groups I’ve been involved in, so you’ll get the opportunity to meet lots of folks and your input will be welcomed!  We have more than 700 STARS members, but only 5% serve on committees.  Won’t you become one of the few, the proud, the STARS involved?

I know that in these tight budget times, travel may be difficult.  That being said, STARS has many opportunities to get involved that do not require travel to ALA.  We have two award committees that do all of their work virtually.  You could suggest ideas for programming on STARS-L as we are always looking for ideas.  You could lead a discussion forum on STARS-L as well just by posting a thought-provoking question.  I think you’ll be pleasantly surprised at the thoughtful responses.

For those members who do attend ALA but have not yet volunteered for a committee, please consider attending our all-committee meeting on Saturday, June 25th, at the Loews Hotel Feliciana Room from 8:00 – 10:00 am.  Almost all of our committees meet at this time in the same room, so you can sit in on any committee to find out more about it and then rotate to another.  Our committees work on some great projects to advance our understanding of resource sharing, and there are plenty of ways to become involved. We also understand that you may not be able to attend every ALA meeting.

I was hesitant to become involved in STARS at my current level, but it really has been one of my most rewarding professional experiences.  The time commitment as Chair has not been overwhelming as I feared, and I find myself invigorated by working on issues that are meaningful and by providing relevant programming for our members.   I hope you’ll join me in trying to make STARS all that it can be by filling out the RUSA Online Volunteer Form.

Sherri Michaels, Chair

shmichae@indiana.edu

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Cooperative Collection Development/STARS and RUSA CODES

What Does Cooperation in Libraries Mean?  Tools and Pitfalls in Creating Successful Resource Sharing and Collections Agreements
Sunday, June 26th, from 10:30 am – 12:00 pm; Morial Convention Center, Room 333

What Does Cooperation in Libraries Mean?  Tools and Pitfalls in Creating Successful Resource Sharing and Collections Agreements, a program sponsored by the STARS/CODES Cooperative Collection Development Committee.

Most libraries are involved in cooperative projects on a daily basis.  These vary from resource sharing agreements to shared purchases and innovative collections projects.  Some are informal or proof of concept pilots.  Others have long term goals requiring formal documents, policies, oversight, and staff.  Panelists will offer best practices and case studies to explore successful strategies and highlight potential pitfalls.  Questions such as cost sharing, necessity of legal agreements, staffing, and keeping the cooperation alive will be discussed.

Speakers

  1. Lars Leon, Head of Resource Sharing and Delivery Services, University of Kansas, and Carol Kochan, Head of Interlibrary Services, Utah State, will be speaking about successful cooperative ILL agreements in GWLA (Greater Western Library Alliance).
  2. Leslie Button, Associate Director for Library Services, University of Massachusetts Amherst, will speak about her Five Colleges and  Boston Library Consortium experience with cooperative collection projects, reducing monographic duplication, and patron driven acquisition of e-books.
  3. Kristine Hammerstrand, Director, CARLI User Services, will focus on the CARLI consortium and talk about managing cooperation in a changing organization.  She will focus on how her consortium has successfully integrated new members.

 
Kathryn Leigh, Chair
kathrynr@library.umass.edu

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Interlibrary Loan

Working Smart: Managing the Increase in Interlibrary Loan and Resource Sharing
Saturday, June 25, 10:30 am – 12:00 pm; Morial Convention Center, Room 344

The ILL Committee will present Working Smart: Managing the Increase in Interlibrary Loan and Resource Sharing.  Speakers will address classification, staff workflow, alternative methods of compensation, and cost effectiveness.  The program will include sample models of academic, public, and special libraries.  We will compare previous organizational charts and review procedures required to implement organizational changes.  Speakers will focus on current challenges as well as measureable output.

Confirmed speakers include Robyn Huff-Eibl, Head of Access Services, and Jeanne Voyles, Team Leader, Document Delivery, from The University of Arizona Libraries; and Jan Ezkovich Barnes, Interlibrary Loan Librarian from the New Orleans Public Library.

Candice Townsend, Co-Chair
ctow@loc.gov

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RUSA-STARS/LLAMA-SASS Cooperative Remote Circulation

Panel Discussion
Sunday, June 26, 10:30 am –12:00 pm, Marriott at Convention Center, New Levee room

Join the RUSA-STARS/LLAMA-SASS Cooperative Remote Circulation Committee for an informative panel discussion about challenges and opportunities in consortial borrowing. Our panelists will kick off the session by introducing their broad perspectives, and then they will engage in a discussion with the audience to allow further sharing of ideas and solutions. Please bring your questions, and your expertise!

Randy Dykhuis, Executive Director, Midwest Collaborative for Library Services
MeLCat is a project of the Library of Michigan, which contracts with Midwest Collaborative for Library Services (MCLS) to provide implementation, support, and training for participating Michigan libraries.  Dykhuis has been involved with MeLCat since it was first proposed, and he will discuss MeLCat’s organization, management of the central MeLCat database, and training and support for MeLCat participants. MeLCat uses an INN-Reach group catalog that works with all sorts of ILS systems.  Bibliographic data is loaded, records are added, items are withdrawn, and the Direct Consortial Borrowing (DCB) client data is updated daily.  Non-INN-Reach libraries use the DCB client to check books out in the group catalog as well as in their own local ILS.  Dykhuis will share his experience with NCIP and other communication protocols and also with encouraging communication between vendors.  Other possible topics are issues in physical delivery such as selecting a delivery mechanism, turnaround time expectations, and challenges.

Panelists
Melissa Trevvett, Executive Director Boston Library Consortium (BLC)
As the recently appointed executive director of the Boston Library Consortium (BLC), Trevvett has facilitated the implementation of WorldCat Navigator for unmediated borrowing. She will talk about factors that played into the BLC’s decision to use WorldCat Navigator for their consortial borrowing system, including the WorldCat Local discovery layer, interoperability with ILS systems, and the need to maintain a two-day turnaround time, which is a big priority for the BLC. The BLC brings together public and private academic institutions of all sizes, which has presented the group with challenges in implementation. Their next steps will be in working together to continue the process of making policy decisions about circulating collections among such diverse collections.

Peter Collins, Assistant Project Manager BorrowDirect
Collins has been leading the implementation of a new unmediated borrowing platform that has had a huge impact on the University of Pennsylvania and their Borrow Direct partners.  He will talk about workflow efficiencies that have been achieved by allowing work to be more fluidly distributed across departments.  He will also explain how the Borrow Direct system, through compliance with NISO Circulation Interchange Protocol (NCIP) and other circulation standards, has created seamless borrowing for both the partner libraries and their patrons. The partner libraries use different Integrated Library Systems (ILS) systems, making the ILS vendors’ support of remote circulation standards such as NCIP fundamental to their success.

Kristina Eden, STARS Co-Chair, keden@umich.edu
Chelle Batchelor, SASS Co-Chair

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Hot Topics Discussion Group

Saturday, June 25, 4:00 – 5:30 pm; Loews New Orleans, Louisiana II

Come join your resource sharing colleagues on, for an informal, lively, and informative discussion about the “ILL hot topics” of the day.  We look forward to seeing you there.

Planned Discussion Topics

  1. Using email only to send and receive ILL requests vs. using Ariel
    or Odyssey
  2. Getting It System Toolkit (GIST): sharing, Q & A, of current
  3. users/adopters
  4. ILL statistics: what data do you save and how is it used?
  5. ILL books on self-help shelves: yes or no?
  6. ILL requests for e-content:borrowing and lending – effect on
  7. resource sharing
  8. ILL borrowing and/or lending down and why?
  9. Using Kindles, iPads, etc. for ILL: are any doing this and
  10. how?
  11. Obtaining/purchasing online "prepublished" article requests
  12. Experience using OCLC Knowledge Base?
  13. Handling multiple ship-to addresses with a single OCLC symbol
  14. Other?  Feel free to raise your own “hot topic” of the
  15. moment.

 
Julia Gustafson, Chair
jgustafson@wooster.edu

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Interlibrary Loan Discussion Group

Saturday, June 25, 10:30 am – 12:00 pm; Loews New Orleans, Louisiana II room

Join us for an exciting presentation and discussion with Gerrit van Dyk, Interlibrary Loan Manager, and Jared Howland, Electronic Resources Librarian, at Brigham Young University.  Confused about what to do when your only holdings are electronic?  Don’t know if you can lend them?  Come learn more about lending ejournal and ebook pdfs—you might be surprised that you could have been lending all along!

Open discussion will follow the e-resources presentation.  If you have more topics to suggest for the ILL Discussion Group, please contact Megan Gaffney (gaffneym@udel.edu).  See you in New Orleans!

Megan Gaffney, Chair
gaffneym@udel.edu