Committee Reports

BRASS Business Reference in Academic Libraries Committee
The BRASS Business Reference in Academic Libraries Committee recently met virtually. The committee’s main task for the year 2014 is organizing the forum at ALA Annual. The committee members have been hard at work. After soliciting submissions for the forum, we conducted a poll and selected the following speakers: Ilana Barnes, Jason Sokoloff, and Lisa O’Connor. Barnes is writing a paper about her experiences teaching a required information literacy course to a large number of students (and the problem of scalability), Sokoloff is covering concerns associated with assessment, and O’Connor is doing something really fascinating: discussing the internal psychological motivations of why people seek knowledge or think that would be effective behavior.

BRASS Business Reference in Academic Libraries Committee
The BRASS Business Reference in Academic Libraries Committee recently met virtually. The committee’s main task for the year 2014 is organizing the forum at ALA Annual. The committee members have been hard at work. After soliciting submissions for the forum, we conducted a poll and selected the following speakers: Ilana Barnes, Jason Sokoloff, and Lisa O’Connor. Barnes is writing a paper about her experiences teaching a required information literacy course to a large number of students (and the problem of scalability), Sokoloff is covering concerns associated with assessment, and O’Connor is doing something really fascinating: discussing the internal psychological motivations of why people seek knowledge or think that would be effective behavior.

The committee also started to divide up supporting logistical work for organizing the forum.

Charles Allan, 2013-2014 Chair

BRASS Business Reference in Public Libraries Committee
We have added a new Public Librarian’s Briefcase article, No. 29, 1st Quarter 2014, “What’s in a name? Naming Rights as Revenue Generators.” In addition to the ALA URL, we have created a tinyurl: http://tinyurl.com/brassnr. The 2nd Quarter’s topic for the Public Librarian’s Briefcase is a case study: the grant process and program elements for a major grant on Financial Literacy received by Melissa Jeter and The Toledo Public Library.

We are still kicking ideas around for our 2015 Annual program.

Ed Rossman, 2013-2014 Chair

BRASS Program Planning Committee
BRASS 2014 Program: Mad Men: The Business of Advertising
Monday, June 30, 2014, 8:00-10:00am

Many companies spend millions on advertising their brands and products, yet the data can be hard to find. Specialized sources, available at many large libraries, focus on these statistics. The information they contain can be used by business students, researchers, or the general public. In addition, media planning, a component of a company’s marketing plan will be covered. Entrepreneurs need information on placing ads (and on how much it costs); reference librarians assisting these users will also find the content of the program very useful.

The session kicks off with breakfast, 8:00am-8:30am, sponsored by S&P Capital IQ.

Speakers:

  • Wendy Diamond, Business and Economics Librarian, California State University, Chico. Ms. Diamond has been a featured speaker at two prior BRASS annual programs (2001 and 2008) on marketing. She is the co-author of: Marketing Information: A Strategic Guide for Business and Finance Libraries (2004).
  • Dale Skarl, Search Engine Marketing Manager for MGM Resorts International.

Patricia Kenly, 2013-2014 Chair

BRASS Business Reference Sources Committee
The RUSQ column on “Outstanding Business Reference Sources 2013” was published in December 2013 issue. Becky Smith was the selections editor.

Suzanne Sweeney presented the list of winning Business Reference titles at the RUSA Book and Media Awards Reception at Midwinter.

We currently have twenty-one business reference titles nominated for the coming year. We hope to get several more nominated before the spring, when we will meet again online to begin the review process. Jordan Nielsen and Mark Siciliano are co-coordinators of the nominations process this year.

The Publishers Forum this year is being co-coordinated by Janis Tyhurst and Penny Scott, with assistance from Brittany Geissinger and me.

The forum will be titled “Hitting the Jackpot: Sources for Local and Regional Business Information.” The discussion will focus on the various types of local business information that are available through a variety of sources. We have contacted the following vendors and they have agreed to demonstrate their products specifically concerning the types of data they have for Las Vegas and Nevada in general.

  • Euromonitor Passport Cities (localized city economic profiles and analysis on consumers)
  • Demographics Now (US Census data)
  • Data Planet (U S States statistical datasets)
  • ProQuest ABI Inform Dateline product (local and regional business journals)

Ed Hahn has created a LibGuide for Business Reference Sources Committee (BRSC): Outstanding Business Reference Sources: Yearly Selection of Recent Titles which we hope to link to from our BRSC page.

Susan Hurst, 2012-2014 Chair

BRASS Discussion Group Committee
The BRASS Discussion Group moderated the all BRASS meeting at the ALA Mid-winter in Philadelphia in January. The meeting kicked-off with President Andy Spackman covering official business, approval of notes, and reviewing current plans for BRASS at ALA Annual in Las Vegas. The discussion portion of the meeting’s topics varied from the very restrictive policies of the Harvard Business Review, an update of the maker lab at Chicago Public Library, and other topics.

The Discussion Group plans on having two online discussions prior to the annual conference in June/July, monitor BRASS-L for dates, times, and topics.

Jason Dewland, 2012-2014 Chair

BRASS Education Committee
The BRASS Education Committee is happy to report that our first BRASS-sponsored free webinar “Industry Research Using the Economic Census and Other Government Sources” presented by Jennifer Boettcher from Georgetown University and moderated by our member Peter McKay from the University of Florida was a huge success. The recording is available for here.

The registration for the 2014 2014 RUSA BRASS preconference “How Business Librarians Support Entrepreneurs” is now open: http://ala14.ala.org/ticketed-events#RUSA.

The winners of the Best of the Best Business Websiteswere announced by Louise Feldman at the RUSA Book and Media Award Ceremony at ALA Midwinter. This year we focused on the websites indispensable to entrepreneurs. The 2014 winners are:

  • SCORE.org
  • Entrepreneur.com
  • Entrepreneurship.org

To see the list of recipients, please visit the RUSA Awards Page.

At the virtual midwinter meeting the committee members discussed style guidelines for updating the BRASS Business Guides. The target deadline to complete the transition to topical guides is June 20, 2014.

Natasha Arguello, 2012-2014 Chair
University of Texas at San Antonio
http://connect.ala.org/node/65121

http://brass.libguides.com/

BRASS Membership Committee
BRASS Membership Committee will be hosting the BRASS Member Reception, Friday, June 27, 2014 5:30-7:30 PM, location TBA at ALA Annual in Las Vegas. This is a great opportunity for BRASS members and anyone interested in BRASS to meet and network! There will be hors d’oeuvres and beverages for your enjoyment. Sponsored by InfoGroup.

Membership is exploring ways to engage current members and recruit new business librarians to our great section. One is making Facebook more appealing as a place to get some of your BRASS information. Another is to offer ways for BRASS members to connect locally for more day-to-day operational support.

Kelly Janousek, 2012-2014 Chair

BRASS Vendor Relations Committee

  • We were successful at getting increased funding for the Morningstar Public Librarian Support Award and Gale Student Travel award.
  • BRASS also has a commitment from InfoGroup for the Member Reception in Las Vegas.
  • S&P Capital IQ has committed to supporting our Monday Program breakfast.

Chris LeBeau, 2013-2015 Chair

BRASS Publications and Communications Committee

  • Kelly Evans has updated the BRASS publications list
  • Chad Boeninger has sent several reminders to the BRASS-L list, and to individuals, regarding the list guidelines.
  • Genifer Snipes reports since ALA Annual in Chicago, we have added thirty followers (or “Likes”) to our Facebook page and have been seeing increased interaction with posts.
  • Annette Buckley has made significant updates to the BRASS web pages and roster.
  • Pauly Iheanacho: Update from BRASS Representative to RUSA Publication and Communications Committee.

Chad Boeninger, 2013-2015 Chair

BRASS Section Review Ad Hoc Committee
The BRASS Section Review Ad Hoc Committee would like to thank everyone for making the review successful. Thanks to all who contributed in giving thought and time to making our section more efficient, engaging and enjoyable for all BRASS members.

Paul Brother, 2013-2014 Chair

BRASS Morningstar Public Librarian Support Award Committee
We regret to announce that the Morningstar Public Librarian Support Award will not be given this year. The committee received no nominations. We strongly encourage BRASS members to consider which of their public librarian colleagues might have benefited from this excellent opportunity to be recognized and receive travel funds for the next annual conference, generously sponsored by our friends at Morningstar. Please plan to nominate deserving colleagues next fall!

Karen Chapman, 2013-2014 Chair

BRASS Business Expert Press Award Committee
The BRASS Business Expert Press Award has received seven nominations. The committee reviewed the files of the nominees and made the selection of the recipient.

Desirae Zingarelli-Sweet, the Business Librarian of James Madison University of Virginia, is the recipient of the 2014 BRASS Business Expert Press Award. Ms. Zingarelli-Sweet has done an outstanding job in library instruction and collaboration with business faculty. She has been working with 1,500 business students helping them with their research projects via library instruction sessions and individual consultations. She has updated business research web pages adding new resources and has worked together with the Library Director to create a Graduate Student’s position to help with the demanding business research requests. Committee members believe that Ms. Zingarelli-Sweet will make a strong contribution to the profession of business librarianship and to BRASS.

Kaiping Zhang, 2013-2014 Chair

BRASS Emerald Research Award Committee
The BRASS Emerald Research Award Committee received six applications. The committee is happy to announce Ilana Barnes, Business Information Specialist and Tao Zhang, Digital User Experience Specialist, at Purdue University, as this year’s recipients of the BRASS Emerald Research Award. Barnes and Zhang are assessing how students engage with CrowdAsk, a crowdsourced business library help system in a business information context and is a paradigm shift from the traditional library reference help model. Barnes and Zhang will look at the return on investment for business libraries interested in implementing the system or others like it. The committee was impressed with Barnes and Zhang’s proposal in terms of providing valuable insights into innovative reference service models. This research has the potential to study a new type of reference model, crowd-sourcing, while providing insights into user engagement opportunities within the scope of undergraduate business information literacy.

Elizabeth Stephan, 2013-2014 chair

 

CODES

Barry Trott, Editor

Message from the Chair
During the CODES Board Midwinter Virtual Meeting, several actions were taken. The Listen List Manual was updated to reflect some important changes. The Board also approved a new charge for the Collection Development, Planning, Education and Assessment, which is now available on the committee’s webpage. Deb Abston (vice-chair) is hard at work on committee appointments. If you know anyone interested in serving feel free to contact her. The Board has decided to look into the possibility of offering a webinar with the $1500 allotted for recruitment and development of members. Overall everyone is looking forward to Annual 2014. CODES would love to see more attendance at the Association of American University Press’ (AAUP) “The Best of the Best from University Presses: Books You Should Know About,” program on Sunday June 29 at 1:00 PM. It’s a great opportunity to win some great books and be on C-SPAN.

Asia Gross
CODES Chair

Committee Updates

Sophie Brody Award

The Sophie Brody Medal Committee met on Friday January 24 during Midwinter. We had a very efficient and productive meeting to choose a winner and two honor books. The winner is Yossi Klein Halevi’s Like Dreamers: The Story of the Israeli Paratroopers Who Reunited Jerusalem and Divided a Nation (HarperCollins). The honor books are Ari Shavit’s My Promised Land: The Triumoh and Tragedy of Israel (Spiegel & Grau) and Jeremy Dauber’s The Worlds of Sholem Aleichem: The Life and Afterlife of the Man Who Created Tevye (Schocken).

Barbara Bibel, Chair

Readers’ Advisory Research and Trends Committee

The Readers’ Advisory (RA) Research and Trends Committee will be presenting the RA Forum at ALA Annual. This year the forum will address RA marketing and features the award-winning marketing expert from Edmonton Public Library, Tina Thomas, and Duncan Smith of Novelist. Here is the program description:

 

Turning Books into a Cool New Tool: RA Marketing in the Age of Maker Spaces

Maker spaces and 3D printers are hip and libraries are using them to ensure that they remain relevant and are perceived as keeping up with the latest trends. One of the trends that hasn’t gotten much attention, however, is the fact that books are still our brand and reading is the main reason citizens view the library as valuable and continue to support it. Does the key to public library success lie in adopting new technologies or in revitalizing the one that has been at the heart of our services for more than 100 years? Join library marketing expert Tina Thomas of Edmonton Public Library and Duncan Smith of NoveList and find out at this program which argues that the key to our future is contained in our past.

This fall the RA committee partnered with Library Journal and NoveList to map the state of RA practice. The survey that we helped create has recently been complied. The survey can be found and downloaded at LibraryJournal.com.

Several times a year the RA committee hosts a CODES Conversation, a free, email-based conversation on an RA topic. Anyone can join in and participate or lurk as they desire. The last conversation was on RA training. Over 500 people signed up for the two-day event. The committee will host another conversation in early Spring. Look for details on CODES-L.

Neal Wyatt, Co-chair

Louis Shores Award

The Louis Shores Award Committee (Emily Hamstra, Barry Trott, and Ed Kownslar) met virtually on Tuesday, January 14 to select the 2014 award recipient. We had many outstanding nominations for the award this year. The committee chose Fran Graf, managing editor at Choice, as the 2014 Louis Shores Award recipient. Graf was announced as a recipient of the award at the RUSA Book and Media Awards at ALA Midwinter.

Emily Hamstra, Chair

CODES Reference Publishing Advisory Committee

The CODES Reference Publishing Advisory Committee hosted a discussion forum at the Philadelphia Midwinter jointly with the Reference Publishers Group. The forum gave reference publishers and reference librarians a chance to discuss common concerns. Discussion topics included the use and barriers to use of reference sources, the difficulty of locating reference sources spread among a number of different vendor sites, and the need for reference publisher to consider their target audience, whether it is to make information more accessible or at the other spectrum, more specialized and in-depth. Despite all of the issues surrounding the rapidly changing world of Reference Publishing, most present did affirm the continuing value of this material. The committee is planning a similar forum at the Las Vegas Annual Conference.

Bill McHugh, Chair

Listen List Council

The Listen List Council, Jen Baker, Reader Services Librarian, Seattle Public Library; Di Herald, Program & Outreach Manager, Delta County Libraries (Colorado); Joyce Saricks, Readers’ Advisory Consultant, Downers Grove, Illinois (chair); Neal Wyatt, Virginia Commonwealth University, Richmond, Virginia; and Renee Young, NoveList audiobook project team lead, Durham, North Carolina, selected outstanding audiobook titles for 2014, and will be publishing a Reader’s Shelf column in Library Journals’ March 1 issue.

Renee Young, council member

Conference Program Coordinating Committee

The Conference Program Coordinating Committee will be focusing on the following items for the coming year: Working with the RUSA board to continue formalizing a new process for selecting and approving programs for presentation at ALA Annual; explore possibility of partnering with the Learning Round Table to improve ALA programming; consideration of planning an “unconference” for RUSA.

Kaite Mediatore-Stover, CODES Rep.

History

Laura Hibbler, Editor

Genealogy Preconference Planning
An audience of about eighty librarians and archivists filled the conference room at the Free Library of Philadelphia for the RUSA History/Genealogy section ALA Midwinter preconference event. Sponsor ProQuest provided refreshments and a delightful lunch. Fourteen top ranking speakers addressed popular topics including free genealogical online resources, future and current directions for NARA, producing genealogical webinars, Quaker sources, and government documents. Guest speaker Curt Witcher, Allen County Library Senior Manager for Special Collections addressed “Making the Financial Case for Genealogical Librarianship.” His dynamic presentation was taped and will be made available later this year. We look forward to another cutting edge event at Las Vegas on Friday, June 27.

Melinde Lutz Byrne, Chair

History Librarians Discussion Group
The RUSA History Librarians Discussion Group met on Jan. 26, 2014 from 1:00-2:30 PM. We had an excellent panel presentation on the roles of humanities librarians in Digital Humanities! The three speakers for the event were Sarah How, the European Studies Librarian from Cornell University Library; Nick Okrent, History Librarian, University of Pennsylvania Libraries; and Virginia Cole, the History and Medieval Studies Librarian from Cornell University Library. They discussed their participation in digital humanities related initiatives on their campuses. The presentation was followed by a very lively discussion. We had more than sixty attendees who participated and it was a successful event! The PowerPoint presentation from Sarah How and Nick Okrent can be accessed on ALA Connect. We welcome comments or feedback about the discussion. Please e-mail them to cvaidyan@jhu.edu

Chella Vaidyanathan, Chair

Please check out the Information Literacy Guidelines and Competencies for Undergraduate History Students. These guidelines and competencies were developed by the History Sections’ Instruction and Research Services Committee and were approved by the RUSA Board of Directors last year.

Interested in updates from the History Section and keeping with news that is of interest to History Section members? Please follow us on Facebook and Twitter and sign up for the history-l listserv!

MARS: Update from the Emerging Technologies in Reference Section

Cathy Larson, Editor
Join the discussion at http://lists.ala.org/wws/info/mars-l

Message from the Chair

Greetings!

Annual Conference time is coming up soon, and I hope to see many of you in Las Vegas! I know I’m certainly looking forward to some warmer weather! The Emerging Technologies in Reference Group (MARS) has three discussion forums and one program planned as well as several committee meetings and a Happy Hour, so mark your calendars and we hope to see you often.

In addition, RUSA has a President’s program as well as an orientation, so there are lots of ways to get involved, learn more, and network with your colleagues. If you haven’t tried out the ALA Scheduler, I recommend it. ALA will keep this service up-to-date to reflect last minute room changes, and they monitor the site and may add seats to events where they see high advance demand.

On Saturday morning, June 29, from 8:30-10:00 AM, join us for our all-committee meeting. If you’re on a committee already, this is your primary meeting time. If you’re a member who can volunteer to help with the work of the section, this is a chance to stop by, talk with the committee chairs and members in one location, and find a committee that fits your interests.

Next up, our Management of Electronic Resources Committee is sponsoring a discussion forum. Please join us from 10:30-11:30 AM and keep an eye on your email for further details.

Saturday afternoon from 1:00-2:30 PM will be the MARS Chair’s Program. We will begin by honoring Anne Houston, this year’s recipient of the MARS Achievement Recognition Award. Then we have three great speakers lined up who will address the topic of Data Visualization.

Our Virtual Reference Discussion Group forum will also be held later Saturday afternoon, with the exact time to be finalized soon.

Capping off Saturday, from 4:00-5:30 PM, will be the RUSA President’s Program.

On Sunday, June 30, the Planning Committee will meet from 8:30-10:00 AM and on Sunday afternoon, from 1:00-2:30 PM, our Hot Topics Discussion Forum will be held.

Please join us late Sunday afternoon for the RUSA Awards Reception and Volunteer Appreciation Party from 5:00-6:30 PM.

On Monday, if you’re still in town, plan to stop by our MARS Executive Committee Meeting from 8:30-11:30 AM. The meeting is where MARS Committee and Discussion Forum chairs, as well as MARS representatives to RUSA level committees share their activities of the last six months and their upcoming plans. We are meeting jointly with the RSS Executive Committee for the last hour to coordinate activities of our two sections.

Locations for all events will be finalized and available next month.

If you haven’t yet had a chance to volunteer, please go to http://www.ala.org/rusa/volunteer, or contact Stephanie Graves, Vice Chair, Emerging Technologies in Reference Section (MARS) at stephaniegraves@library.tamu.edu.

For those of you who have already volunteered, thank you for all your contributions to MARS and MARS members this year. You are making a difference.

Sam Stormont
MARS Chair, 2012-2013
srstormont@widener.edu

Committee Updates

Hot Topics in Electronic Reference Discussion Group
The RUSA MARS Hot Topics in Emerging Technologies Discussion Group held a roundtable discussion on Sunday, January 26, 1:00-2:30 pm. Approximately thirty-five people came for the discussion. The discussion centered on technology challenges and solutions, training staff and new technology initiatives and projects. A few of the resources shared include:

We are also planning a discussion forum for ALA Annual on MakerSpaces. More details will be available later.

Chanitra Bishop
Chair, Hot Topics in Electronic Reference Discussion Group 2013-2014
chbishop@indiana.edu

RSS Review

RSS logo

 

 

Message from the Chair:

Hello Everyone!

Who knew that we had such a big winter in store? I’m counting on seeing more hints of spring shortly, as the robins are descending once again on the DC Metro Area.

RSS had a great ALA Midwinter, with five well-attended Discussion Groups and an amazing Fourth Annual Pancake Breakfast. But the overall high achiever was our MARS co-hosted workshop, “Collaboration: Spaces & Services,” with a whopping ninety attendees! Way to go RSS & MARS Education and Professional Development.

As March begins to fade away, don’t forget that this is the time to sign-up for Committees! Our Vice-Chair/Chair-Elect, Qiana Johnson, is looking for a few good volunteers. To get involved, please complete the RUSA Volunteer form. If you have questions or would like to learn more about RSS and its committees, please feel free to contact me at agbrown@gwu.edu or Qiana at q-johnson@northwestern.edu.

I look forward to hearing from you all as we begin the race to Annual and Las Vegas. And keep your eyes peeled for the first signs of spring!

Ann Brown
RSS Chair, 2013-2014
agbrown@gwu.edu

Get Involved with RSS!

The Reference Services Section (RSS) of RUSA represents the interests of librarians and library support staff engaged in all aspects of reference and information services including the delivery, management, and evaluation of reference and user services in all kinds of libraries. We represent and support library staff providing frontline reference service in libraries of all types.

We are currently inviting new and not-so-new members of RSS to volunteer to lead and serve on committees. The list and information about these committees can be found here. We are also looking for members to serve as RSS representatives to RUSA-level committees.

Serving on an RSS and/or a RUSA committee is a great way to give back to the profession, grow professionally, and network. To get involved, please complete the RUSA volunteer form.

If you have questions or would like to learn more about RSS and its committees, please feel free to contact me at q-johnson@northwestern.edu.

Qiana Johnson
RSS Vice-Chair

Committee Reports

Catalog Use Committee/Discover Services Committee

The RSS Board recently approved a name change to the Discovery Services Committee with this revised charge:

The RSS Discovery Services Committee focuses on the use of catalogs and other discovery tools in reference service, including such aspects as communicating, evaluating, improving, studying, and teaching the use of such tools; monitors and communicates significant continuities and changes in the use of such tools; identifies and examines critical issues and problems in the use of such tools; provides opportunities for librarians to propose and discuss innovative solutions to discovery problems; joins with librarians in other specialties to produce improvements in library service.

The Committee will hold a discussion forum at the ALA Annual Conference in Las Vegas on Sunday, June 29 from 3:00-4:00 PM, opening with a few brief presentations as discussion starters.

Colleen Seale, Chair 2013-2014

Communication and Teaching at the Point of Need

The Communication and Teaching at the Point of Need committee conducted an online meeting on January 21 to check in on progress members have made with various tasks. One of those tasks is a survey to find areas of need within our community and the resources related to communication and teaching strategies. The survey questions were reviewed and finalized and we determined the venues we plan to send the survey out to initially. We also discussed the length of time the survey should remain open. We are currently working on getting the questions transferred and formatted into the survey software so that we can send it out soon. The results from the survey will be used plan programs, forums for discussions, and professional development opportunities.

Julie Housknecht and Holly Wilson, Co-chairs 2013-2014

Discussion Forums Coordinating Committee

The Discussion Forums Coordinating Committee sponsored two exciting forums at Midwinter. A standing room only crowd of roughly 140 people attended “Skype? FaceTime? Why Has Face-to-Face Not Been the New Wave in Digital Reference?,” which was facilitated by Benjamin Andrus, Binghamton University. The focus of the discussion was on how camera-to-camera reference has been implemented at different institutions. Most use Skype, but other platforms and course management systems were also discussed. The conversation then moved to emerging trends in digital reference and how emerging technology will shape the future of the reference interview. The take home lesson for the group was that all institutions are different and that a one size fits all solution for video based reference service has yet to be found. Many of attendees agreed that there is great value in offering these services, but they are underutilized by patrons. The hope is that as the next generation of library users come of age, they will not be hesitant to use services like Skype or FaceTime that they have grown up using.

Our second forum, “Patron-Centered Reference Librarianship: Using Patrons’ Interests to Motivate Information Literacy Learning,” was facilitated by Kevin Michael Klipfel, California State University, Chico, and it drew over seventy-five attendees. After discussing what is involved in student-centered teaching and agreeing that teachers are more Socratic facilitators than experts telling students what to think, focus shifted to how this would transfer to the reference desk. Attendees discussed the successes and difficulties that may be encountered when one tries to engage in patron-centered reference by tying students’ interests to their schoolwork. They also discussed how the traditional reference interview is not often patron-centric. Strategies for connecting with patrons as people and providing patron-centered reference in the virtual realm were also discussed.

The Discussion Forums Coordinating Committee did not meet at the Midwinter Meeting. The committee’s meeting for Midwinter was conducted via email in September when the winning forum proposals for the meeting were chosen.

Crystal Lentz, Chair 2013-2014

Education and Professional Development for Reference

Education and Professional Development for Reference co-sponsored events, a webinar with CODES Reference Publishing Advisory Committee and the in-person workshop before Midwinter Meeting with MARS Professional Development. The committee is currently engaged in gathering information on assessing the state of reference education. We hope to share our preliminary finding of phase one and two of the study by ALA Annual. Stay tuned for more information. If you are interested in helping us with this study, please contact the committee chair.

Joseph Yue, Chair 2013-2014

Evaluation of Reference and User Services Committee

A group made up of members of ERUS and the Virtual Reference Services Committee created a survey to assess the state of the profession in the provision of virtual reference services, and will be moving into the analysis stage. At the end of January 2014, ERUS sent out a survey looking at reference service models and evaluation of service. At the close of the survey, we received a very large number of responses. Analysis of the results, as well as decisions on the best way to disseminate the findings will begin in the next few months. The committee is considering proposing a discussion forum for Midwinter 2015 on the same topic, with the hope that the survey results can be incorporated.

Jason Kruse, Chair, 2013-2014

Library Service to an Aging Population

The committee met virtually in January. Committee member Janet O’Keefe represented us for the annual Martin Luther King, Jr. celebration at ALA Midwinter.

Continuing our work on the Guidelines for Library Services to Older Adults, we have begun drafting new standards for programming, outreach, and technology. We generally use the phrase “midlife and older adults” to recognize the spectrum of ages and life-stages represented by adults over fifty years of age. We are finalizing speakers and format for our ALA presentation in Las Vegas.

We are an active and enthusiastic group, with participation from librarians from across the country. Please consider joining us!

Abigail Elder, Chair 2013-2014

Marketing and Public Relations for Reference

We met in person at Midwinter and finalized plans for our discussion forum proposal. The discussion forum will begin with a presentation by two librarians who are using a sales framework that helps them ask questions of their patrons and show how the library can help meet their needs. We’re exploring options for hosting a follow up open meeting for discussion forum attendees to discuss whether they have been able to use the framework in their daily work.

We’ve also been in touch with the Just Ask committee to see if there are areas where we could collaborate. We expect more discussion on this in the coming year.

Jessica Hagman, Chair 2013-2014

Virtual Reference Tutorial Subcommittee

The Subcommittee continues to work on the Virtual Reference Companion (VRC) with the goal of completion by ALA Annual 2014. The group meets monthly (including our recent Virtual Midwinter Meeting on January 31st) and works in subgroups between meetings.

To date, five modules have been completed and we are in the finishing stages of the Assessment and Professional Development modules. Once complete with those, we will begin the final two modules: Staffing/Partners and Information Literacy.

The VRC is accessible at this link; it is also linked under the Hot Links section of the RSS Virtual Reference Committee page, and the Professional Tools section of the RUSA Resources page, the VRC is now linked in the Web Resources section of the ALA Library Fact Sheet 19: Virtual Reference: A Selected Annotated Bibliography.

One section of the VRC has Tips & Best Practices and we continue to seek input from RSS members. If anyone has words of wisdom to share on any topics related to virtual reference, please send them to Jared Hoppenfeld at jhoppenf@tamu.edu or Christine Tobias at tobiasc@msu.edu.

Stay tuned to hear about a possible forum where you can hear more about this resource at ALA Annual in Las Vegas.

Jared Hoppenfeld, Chair 2012-2014

Christine Tobias, Chair 2013-2014

Young Adult Reference Services Committee

Young Adult Reference Services Committee (YARS) held a face-to-face committee meeting during Midwinter to finalize its discussion forum that was taking place later that afternoon on how adolescent brain development affects teen information seeking behaviors. The results of that discussion forum will be publicized in the upcoming issue of Young Adult Library Services (YALS). During the meeting, the committee decided that during 2014 ALA Annual, the committee will host a discussion forum on Homework Help in libraries, a controversial topic. Information will gathered on best practices in order to make a recommendation as to what level libraries should expect to offer in-house homework help to their students.

YARS will be meeting in-person at Annual during the RSS All-Committee Meeting.

Allyson Evans, Chair 2013-2014

RSS Review is the newsletter of the Reference Services Section of Reference and User Services Association (RUSA) of the American Library Association. Please send suggestions for future issues to Amy Rustic (aer123@psu.edu), editor.

STARS

Kerry Keegan, Editor

Message from the Chair

Hello STARS Members and Friends,

I can’t believe my tenure as Chair is halfway over already! As usual, STARS has been an active section with a lot going on. Thank you to everyone whose hard work has helped us to offer webinars, programs, standards, and other practical tools. At our recent meetings in Philadelphia for ALA Midwinter, I was reminded of just how creative, clever, and hard-working STARS members are. It’s the involvement of great resource sharing and access services practitioners that keeps us one of the most interesting and vital sections in ALA—I may be a bit biased.

If you’re not already a member of STARS, please consider joining. Not only is the section doing great work, but its members are some of the friendliest and most knowledgeable folks you’d ever want to network with, and provides great opportunities for making connections, building resumes, and learning from experts in our field. Feel free to contact me (ndethloff@uh.edu or 713-743-9747) for more information or answers to burning questions.

If you’re ready to get involved, we’re currently making committee appointments for 2014-2015. Contact STARS Vice-chair Tina Baich, appointment maven extraordinaire, at cbaich@iupui.edu. She’ll be happy to connect you with an opportunity to serve on a committee or as a STARS representative.

All best,

Nora Dethloff
STARS Chair, 2013-2014

 

Committee Reports

STARS Membership Committee

RUSA STARS Membership Committee has been busy working on the STARS 10th Anniversary Celebration with the extended planning committee. We’ve been exploring venues, themes, time lines, etc.—all based on the feedback we received from our members! Make a note to attend our special 10th Anniversary Social in Las Vegas! Membership also recently revised the Five Things to ensure updated links and resources. We also welcomed Naomi Chow as the newest STARGazer: http://www.ala.org/rusa/sections/stars!

Micquel Little, Chair

Virginia Boucher-OCLC Distinguished ILL Librarian Award Committee

The Virginia Boucher-OCLC Distinguished ILL Librarian Award committee has finished accepting nominations and is in the process of vetting candidates. We look forward to announcing the 2014 winner in the near future. Look for the news in an upcoming STARS section newsletter.

Megan Gaffney, Chair

STARS Education and Training Committee

On Friday January 24, 2014, the RUSA STARS Education and Training Committee held its seventh annual free “Everything You Always Wanted to Know about ILL” workshop at Drexel University’s Library Learning Terrace. Fifty-six attendees learned about the basics of interlibrary loan including borrowing, lending, copyright, assessment, and statistics from speakers Megan Gaffney, Karen Janke, Cindy Kristof, and Collette Mak. Atlas Systems, OCLC, and Drexel Libraries generously sponsored the event.

Karen Okamoto, Chair

STARS Rethinking Resource Sharing Policies Committee

At Midwinter we met to discuss expanding the STAR Checklist and we will have a new and improved version ready soon!

Beth Posner, Chair

Atlas Systems-Mentoring Award Committee

The Atlas Systems-Mentoring Award committee has selected one nomination for this award and is waiting on final approval from the STARS Executive Board. We received seventeen applicants and the committee took a lot of time reviewing and discussing to finally select a winner.

Hopefully we will have a name to share in the very near future!

Amy Paulus, Chair

CODES/STARS Cooperative Collection Development Committee

The CODES/STARS Cooperative Collection Development Committee is busy at work, updating ILL Code documents. We’ll announce when updates are completed in a future STARS section newsletter.

Ryan Litsey, Chair

STARS Research and Assessment Committee

The STARS Research and Assessment Committee met at the ALA Midwinter and discussed the following:

  • We created procedures for survey assessments of workshops for RUSA STARS and are sent them to the Executive Committee for approval.
  • We have analyzed the feedback surveys from three programs, two from Annual 2013 and one from an online workshop. These will be going to be placed on ALA Connect and the chairs of the committees will be notified.
  • We will be doing the same for the Discussion Group and Hot Topics groups at Midwinter 2014.
  • We are also working on a proposal for a program at Annual 2015. We will be proposing a lightning round session of practical examples of assessment tools and outcomes including effects on collection development and marketing. Our working title is ILL Data-Storm: practical assessment.

Bethany B. Sewell, Chair

Vendor Relations Committee

The Vendor Relations Committee is planning its next meeting for ALA Annual in Las Vegas. We look forward to setting goals for increasing vendor communication with STARS members and welcome recommendations from all STARS members. Please feel free to contact Alison DePollo, at depollo@mail.etsu.edu with ideas or feedback.

Alison DePollo, Chair

 

From the President

Every year is a great year for RUSA but I have to say I am really impressed with everything going on in the five short months since Annual Conference and what we have planned for the future. Go RUSA!

Some highlights:

  • IAmRUSA: An interactive member-of-the-week launched in September. A big thanks to Kirk MacLeod, RUSA Spectrum Scholar, and Sarah Hammill for showing what two dedicated and enthusiastic people can do in rolling this out.
  • RUSA President’s Office hours: Bring your questions and ideas!
  • BRASS Harvard Business Review 500 statement has been picked up by news outlets and library bloggers.
  • Several webinars and online courses were offered this fall and more are planned for the spring. Register now! Some, like Managing Changes to Reference Services have sold out.

The Midwinter meeting in Philadelphia is nearly here. While many committees do not meet face-to-face at Midwinter, RUSA has a full slate of activities: discussion groups, RUSA Social, RUSA Awards, a preconference institute, etc. See the RUSA News and Section Reports for more information on RUSA activities for Midwinter.

You are what makes RUSA great! Without you we would have no one to work for and no one to prepare webinars, plan programs, write guidelines, select awards, etc. Committee appointments will be done in the spring (link) and the volunteer form is very important to fill out, even if you have been on committees before. My president’s column in the Winter issue of RUSQ has hints on an effective volunteer form and more details about the appointment process.

I really enjoying my year as president, although it has certainly kept me busy. There are more exciting things yet to come, including RUSA event at the Annual Conference and several projects which are in the works, but are not yet ready announce. So,to keep up with what RUSA is doing for you, subscribe to rusa-lhttp://lists.ala.org/sympa/info/rusa-l or follow us on Facebook or Twitter.

Thank you!
Kathleen
RUSA President, 2013-14

Emerging Leader Report

I’m a reference and instruction librarian at Long Island University, Brooklyn Campus. Prior to my current position I worked at Sarah Lawrence College as a social sciences reference librarian. My research interests include games based library instruction, the organization of information, and community outreach, and recent publications include articles in Reference Services Review and Public Services Quarterly. I’m currently pursuing a graduate degree in psychology at LIU Brooklyn. I’m very excited to serve as an Emerging Leader, and look forward to representing RUSA.

Kate Angel
RUSA Emerging leader, 2014

RUSA News

RUSA Nominees for 2014 ALA Elections
ALA elections may not be until Spring of 2014, but RUSA already have a full slate.

President-Elect

  • Liane Luckman Taylor
  • Anne Beaubien

Director-at-Large

  • Danise Hoover
  • Stephanie Atkins
  • William McHugh
  • Janalyn L. Moss

For more information about ALA elections, please see ALA Election Information.

Confessions of a reference librarian: IAmRUSA launches interview series
Ever wonder exactly what kind of work members of RUSA do, or maybe which courses they would recommend for students looking for a career in reference or user services?

Each week IAmRUSA will feature a different interviewee for participants to ask questions about their professional careers, their passions and anything else involving librarianship. Hosted by ALA Connect, anyone interested may join the IAmRUSA community; participants do not need to be RUSA members.

If you are interested in participating as an interviewee, contact Kirk MacLeod or Sarah Hammill for more information.

Accepting Nominations for 2014 RUSA Achievement Awards
http://rusa.ala.org/blog/2013/09/03/2014_achievement_awards_nomination_period/

RUSA and RUSA sections are now accepting nominations for the following grants and awards. Please be aware of deadlines as some of them may have passed by the publication of RUSA Update.

Andrew Carnegie medal finalist named MacArthur Genius
Fiction writer, Karen Russell was named as one of 24 MacArthur “genius” fellows. The John D. and Catherine T. MacArthur Foundation awards this annual grant to “encourage people of outstanding talent to pursue their own creative, intellectual, and professional inclinations.”
Russell was a finalist for the 2012 Andrew Carnegie Medal for Excellence in Fiction for her first novel, Swamplandia!.

Call for RUSA Volunteers
March 1, 2014 is the planned closing date to volunteer for our RUSA, BRASS, CODES, History, MARS, RSS, and STARS committees. There’s no reason to put it off, though—volunteer today! Keep in mind that attendance at ALA Midwinter may not be required for some committees and sections. Feel free to contact the committee chair, section chair, or me if you have any questions about attendance. Links to RUSA division-level and section committees can be found here. Access the volunteer form using the same URL provided above. The menu to select section-level committees is located at the bottom of RUSA Committee Volunteer Form (requires sign-in).

Read the latest issue of RUSQ!
Reference and User Services Quarterly, Volume 53, Issue 1 is available and can be found on the RUSQsite.

You’ve got questions, we’ve got answers at President Kathleen Kern’s Office Hours
You’ve got questions, we’ve got answers at President Kathleen Kern’s Office Hours

Already a RUSA member but not sure where you fit in? Want to get involved? Just curious? Have a question about working with your committee and getting things down? We’ve got all the answers and more. President’s Office hours are also a good place to bring your ideas and enthusiasm.

RUSA President Kathleen Kern will hold virtual office hours via Adobe Connect every Tuesday from 2:00-3:00 p.m. CST.

Meet RUSA Board members:
From flight attendant to librarian: Q&A with Louise Feldmann, RUSA Director-at-Large

RUSA Membership Social and Trivia Contest at Midwinter!
Saturday, January 25, 5:30-7:00 PM, Sheraton Philadelphia City Center Hotel-Liberty Ballroom B

Kick off the 2014 ALA Midwinter Meeting in style with the Reference and User Services Association’s (RUSA) Membership Social—an opportunity to eat, drink, network, win door prizes, and learn more about RUSA. The social open to all current RUSA members, friends of RUSA and those meeting attendees interested in learning more about the association and networking with peers. All attendees will have the opportunity to play trivia to win fantastic door prizes!

RUSA Book and Media Awards Ceremony and Reception at Midwinter!
Sunday, January 26, 5:00-6:30 PM, Sheraton Philadelphia City Center Hotel-Liberty Ballroom A

We’ll unveil the winners of the The Reading List, Notable Books and Listen List selections—lists that are used by readers advisory librarians nationwide—as well as the winners of the Dartmouth Medal for reference, the Sophie Brody Medal for Jewish literature, the Zora Neale Hurston Award for achievement in promoting African-American literature and the Louis Shores Award for book reviewing. All ALA Midwinter Meeting participants are invited to this celebration on-site in Philadelphia. Can’t attend? Track the announcements on Twitter with the hashtag #literarytastes.

Midwinter RUSA Board Meeting I, Town Hall Chat
Saturday, January 24, 1:30-3:30 PM
Midwinter RUSA Board Meeting II, Town Hall chat room, Monday, January 27, 2:00-4:00 PM, Pennsylvania Convention Center-118 A

Not able to attend Midwinter? You can still participate in RUSA planning. At the ALA Midwinter Meeting in Philadelphia, join the RUSA Board either in person or online to participate in the annual Town Hall meeting on Saturday, January 25, at the beginning of the RUSA board meeting which begins 1:30-3:30pm. Visit these ALA Connect chat rooms on January 25 to participate online (you may be asked to login or register to comment):

Chat Room 1:http://connect.ala.org/node/214095
Chat Room 2:http://connect.ala.org/node/214096
Chat Room 3:http://connect.ala.org/node/214097

Here are some questions to think about:

  • What keeps you involved in RUSA?
  • What encourages you to attend RUSA meetings?
  • What additional topics would you like to see in RUSA professional development activities?
  • What affinity areas would you like to see in RUSA (such as interest groups on particular topics that cross section levels)?

RUSA Committees

Just Ask Task Force
The Just Ask Task Force has been planning two upcoming free webinars. “Managing Changes to Reference Services” featuring Gail Griffith was held on December 4. The webinar was full, so for those not able to attend, a recording will be available. The second webinar titled, “Got a minute?: How to Prepare Your Parking Lot Speech,” time and date to be determined later.

Elizabeth Stephan
Diana Shonrock

co-chairs

BRASS Notes

Carol L. Schuetz, Editor

 

Message from the BRASS Chair
Hello BRASS members! It’s been an eventful fall for BRASS, as shown by the reports from committee chairs below.

We are excited about the $25,000 IMLS Sparks! Grant received by RUSA to create guidelines and best practices in financial literacy education in libraries. Kit Keller has been selected as project director, with a working team consisting of BRASS members Chris Le Beau, Andy Spackman, and Elizabeth Malafi, and an advisory panel with membership from a variety of organizations involved in financial literacy education. The grant will result in guidelines, a white paper, and webinars, and is an excellent opportunity for BRASS to make a difference in a growing area of library service.

In August the Harvard Business Review removed the ability to print, link, or download for 500 of its most used articles on the EBSCO platform. To regain this level of access libraries must now pay a significant premium. Concerned about this loss of access and its implications for the information ecology, BRASS formed a task force to study the situation and make recommendations. Ann Fiegen, Past Chair, led the group, which also included Annette Buckley, Glen McGuigan, Heidi Senior, Linda Hauck, and Lisa Ancelet. The resulting document passed through additional revisions and was approved by a vote of both the BRASS and RUSA executive committees. The RUSA/BRASS Statement on Harvard Business Review Pricing & Access will be announced through an ALA press release, distributed through multiple listservs, and is available on the BRASS website.

The HBR 500 statement will by no means be our last word on the matter. Rather, it should be the beginning of discussion, both within BRASS and between business librarians, their institutions, and publishers. BRASS has a role to play in advocating for access to information, and the strength of our members’ contributions will help us lead the way.

Andy Spackman
BRASS Chair, 2013-2014
andy_spackman@byu.edu

BRASS Committee Reports

BRASS Business Reference in Academic Libraries Committee
The Business Reference in Academic Libraries committee is busy planning its forum at 2014 ALA Annual. Several submissions have been received for potential speakers and a subcommittee is busy evaluating a lot of interesting and innovative proposals. If you think you would like to submit an idea and be part of the three to four speakers, please do so!

The committee is also gathering responses to Celia Ross’s call for all BRASS committees to respond to a series of self-evaluation questions on how each committee fulfills the BRASS mission statement. The Business Reference in Academic Libraries committee contributes significantly to academic business education outreach and leadership and we’re looking forward to sharing our insights with Celia.

This committee is planning to hold a virtual meeting during ALA midwinter.

Charles Allan, 2013-2014 Chair

BRASS Business Reference in Public Libraries Committee
The committee has added a report to the Public Libraries briefcase. The report is Google Drive or: How I Learned to Stop Worrying and Love Online Forms by Sal DiVincenzo. This report can be found by going to the BRASS website and clicking on the MORE link by the Public Libraries Briefcase. The committee also discussed topics for ALA Annual in San Francisco in 2015. The committee has liaised with the RSS/Job and Career Services committee on resources for specialized entrance and certification exams.

Ed Rossman, 2013-2014 Chair

BRASS Program Planning Committee
Mark your calendars for …..BRASS 2014 ALA Annual Program

Monday, June 30, 2014, 8:0010:00 AM

Mad Men: The Business of Advertising
Many companies spend millions on advertising their brands and products, yet the data can be hard to find. Specialized sources, available at many large libraries, focus on these statistics. The information they contain can be used by business students, researchers, or the general public. In addition, media planning, a component of a company’s marketing plan, will be covered. Entrepreneurs need information on placing ads (and on how much it costs); reference librarians assisting these users will also find the content of the program very useful.

The session kicks off with breakfast, 8:00am-8:30am, sponsored by S&P Capital IQ.

Speakers:
Wendy Diamond, Business and Economics Librarian, California State University, Chico. Ms. Diamond has been a featured speaker at two prior BRASS annual programs (2001 and 2008) on marketing. She is the co-author of: Marketing Information: A Strategic Guide for Business and Finance Libraries (2004).

The other speaker will focus on an advertising campaign, or advertising expenditures by a large “ad spender.”

Patricia Kenly, 2013-2014 Chair

BRASS Business Reference Sources Committee
The Business Reference Sources Committee is off to a good start, with several business reference titles nominated so far, but we could always use some more. Please let Jordan Nielsen or Mark Siciliano know if you run across any new good business reference titles, as they are coordinating the Business Reference nominations process for the committee. We are also starting to work on putting together the Publisher’s Forum for ALA next summer. If there are topics or vendors you’d like to see us present, please contact the Janis Tyhurst or Penny Scott, the Publisher’s Forum coordinators for this year. We are also wrapping up our section review and will turn in our self-study responses to the Section review Committee by the end of Sept.

Susan Hurst, 2012-2014 Chair

BRASS Discussion Group Committee
The BRASS Discussion group hosted an online discussion in August and had a truncated discussion in October due to technical difficulties.

The August discussion was an open forum, the free flowing conversation focused on collection development and smaller institutions as well as trends in business reference. The meeting concluded with an update of the BRASS reaction to the Harvard Business Review’s new access policies. Emily Treptow, Michigan State University, and Jason Dewland, University of Arizona, served as moderators, thirty individuals participated.

The second online discussion was organized by Stephanie Tulley, UC Santa Barbara, and Jason Dewland and was to feature a business librarian from the Boston Public Library. Due to technical difficulties in Boston, that portion of the discussion had to be cancelled. A brief overview of working with entrepreneurs at academic institutions and a review of the data management tool DataZoa concluded the meeting. Approximately twenty-five people were present.

Jason Dewland will reach out to the creators of DataZoa to have them sponsor an online webinar about their product (unaffiliated with BRASS). Watch for more on this event via the BRASS-L listserv.

Jason Dewland, 2012-2014 Chair

BRASS Education Committee
Lots of exciting events are happening in the BRASS Education Committee:

  • Our first BRASS-sponsored free webinar “Industry Research Using the Economic Census and Other Government Sources” presented by Jennifer Boettcher from Georgetown University is scheduled for December 11, Wednesday, 2:00-3:30 PM EST, with the follow-up in one week, on December 18, Wednesday, 2:00-3:00 PM EST. You can register here.
  • The preparation for the 2014 RUSA BRASS preconference is also under way. The preconference working group, including Natasha Arguello, Tom Ottaviano, Hiromi Kubo, and Christina Sheley, will coordinate the event. We are venturing out into a new topic which will be of interest to many librarians, “How Business Librarians Support Entrepreneurs.” This full-day preconference will focus on market research for entrepreneurs for both Main Street and technology start-ups. The preconference will address common questions on how to help entrepreneurs locate information about their market, industry, competitors and customers and which free or premium resources to use. Speakers will discuss existing best practices of supporting small business along with examples of collaboration with entrepreneurship faculty. Attendees will also learn about licensing business resources relevant to entrepreneurs and avoiding material breaches.
  • The committee members are working on creating updated BRASS Business Guides which will combine Best of the Best Business Websites and Selected Core Resources guides for each topic. We expect to have drafts ready by Midwinter.
  • Another traditional October activity for our committee is nominating and voting for three Best of the Best Business Websites which will be announced at the RUSA Book and Media Award Ceremony at the ALA Midwinter. Our theme this year is Entrepreneurship. Voting should be completed in the first week of November. To see the previous winners, please see the RUSA Awards site.

Natasha Arguello, 2012-2014 Chair
University of Texas at San Antonio
http://connect.ala.org/node/65121

http://brass.libguides.com/

BRASS Membership Committee
Did you see BRASS’ own Chris LeBeau lead the week long IAmRUSA interview session with members? This forum led by RUSA gives ALA members the opportunity to ask RUSA members about their professional careers, their passions, and anything else involving librarianship. Chris had a video interview and answered questions about business librarianship. If you did not see her posts the last week in October, go to ALA Connectto read more about Ms. LeBeau!

A mini-reminder since BRASS just does not have enough friends. Become a “friend” of BRASS Facebook page. See pictures and events. You can LIKE US at Facebook.

If you did not get to attend the 25th Anniversary Celebration, you can see all the smiling BRASS members and dignitaries who attended here.

Kelly Janousek, 2012-2014 Chair

BRASS Vendor Relations Committee
The Committee has been communicating with the award vendors and RUSA to get the awards lined up for the New Year. The Committee has also been actively working on the Harvard Business Review issue, and we have received approval for the S&P Breakfast for our Annual Program.

Chris LeBeau, 2013-2015 Chair

BRASS Publications and Communications Committee
The Publications and Communications Committee has been in a bit of transition this year.

  • John Gottfried stepped down as committee chair this year. His work is greatly appreciated by the committee members and BRASS.
  • Several new members have joined the committee.
  • Chad Boeninger is the new Chair of the Publications and Communications Committee and is doing his best to get a lay of the land.
  • Genifer Snipes is the new Social Media Coordinator
  • Katie Emery is the new BRASS-L manager
  • The committee has worked with and completed the section review process with Julia Martin.
  • As a committee we have discussed challenges and issues with the website, including Natasha’s recommendations on how to improve content and navigation of the site.
  • We will look into doing a content audit to figure out what is on the Brass website and how much it is used
  • Genifer Sipes has reached out to BRASS chairs and committees to understand which committees have social media profiles.

Chad Boeninger, 2013-2015 Chair

BRASS Section Review Ad Hoc Committee
As the chair of the BRASS Section Review Ad Hoc Committee, I would like to remind everyone (especially committee chairs), of the due date on the BRASS Section Review. The final report is due to RUSA on Feb. 15, 2014. The committee’s desire is to get a finished review to the BRASS Executive Committee by Midwinter meeting. If you have not been contacted already with your committee’s participation request please contact Paul Brothers, committee chair, ASAP. Brothers can be reached at pbrother@bruno.cba.ua.edu or by phone at 205-348-1097.

Paul Brother, 2013-2014 Chair

BRASS Morningstar Public Librarian Support Award Committee
The committee for the Morningstar Public Librarianship Award is now seeking nominations. The award is $1,250 in travel funds for the 2014 ALA Annual Conference to a public librarian who has performed outstanding business reference service and who requires financial assistance to attend the conference. Find more details on the BRASS website. BRASS members who are public librarians are encouraged to nominate themselves!

Karen Chapman, 2013-2015 Chair

BRASS Gale Cengage Learning Excellence in Business Librarianship Award Committee
This award honors an individual who has made significant contributions in the field business librarianship. The recipient will receive a $3,000 cash award and a citation. Applicants for this award will be evaluated based on their contribution to the field of business librarianship. To submit a nomination, please download and complete the nomination form, and follow the submission instructions therein. The deadline for submissions is December 15. For more information, as well as link to the nomination form, please see the RUSA site. A copy of the nomination form (PDF) can be downloaded here.

Mark Andersen, 2013-2014 Chair

BRASS Gale Cengage Learning Student Travel Award Committee
Sponsored byGale Cengage Learning, this $1,000 monetary prize is given to a student enrolled in anALA accredited master’s degree program to fund travel to and attendance at the ALA Annual Conference and a one-year membership in the Business Reference and Services Section (BRASS) of RUSA. Applicants may download the form here: nomination form (PDF format). Deadline for all nominations is January 31, 2014.

Matthew Brower, 2013-2014 Chair

BRASS Business Expert Press Award Committee
This award presents a citation and $1,250 to an individual new to the field of academic business librarianship in order to support attendance to the ALA Annual Conference. To nominate a deserving candidate, download and complete the nomination form, and follow the submission instructions therein. The deadline for nominations is December 15.

Kaiping Zhang, 2013-2014 Chair

BRASS Emerald Research Award Committee
The Emerald Research Grant Award, sponsored by Emerald Group Publishing Limited offers one award of $2,500 and a citation to an individual or team seeking support to conduct research in business librarianship. Interested candidates should submit a detailed proposal outlining their proposed research project; methodology, scope and timetable; how this project fits into the existing literature; and projected outcomes, including a statement outlining how this research will benefit the library profession. The deadline for submissions is December 15.

Elizabeth Stephan, 2013-2014 Chair

CODES

Barry Trott, Editor

The CODES Board will have its 2nd virtual Midwinter Meeting meeting in 2014; CODES is testing the efficacy of virtual CODES Board meetings as part of a two-year pilot project. All are welcome to attend.

The fall is the busy time for many of the CODES awards committees. The book award committees are deep into reading titles and narrowing down the hundreds of possibilities to shortlists for consideration at Midwinter. The service award committees are issuing calls for nominations, and reviewing nominations, in preparation for making selections by Midwinter. RUSA members should be sure to keep their calendar open for the RUSA Book and Media Awards event at Midwinter when the work of these committees is announced.

 

History

Laura O’Neill Hibbler, Editor

Midwinter Institute: Genealogy Resources for Librarians Institute
Sponsored by ProQuest Friday

January 24, 8:30 AM-4:30 PM
Philadelphia Free Library conference room, 1901 Vine St., Philadelphia, PA 19103

This all-day institute addresses issues of importance to library staff and administration when serving or partnering with genealogical patrons, volunteer, scholars, or educators. Fourteen panelists and lecturers will present at the midwinter ALA RUSA Midwinter Genealogy Resources for Librarians Preconference Institute, “Future Directions for the National Archives and Records Administration.” Specialists will discuss everything from superb free resources to future directions at NARA to webinar outreach, new online offerings, webinar instruction, government documents, Quaker resources, and making the financial case for genealogical librarianship. Luncheon included.

Register now at the Midwinter Ticketed Events page. You do not need to be registered for the entire conference to participate in the ticketed events.

The History Section Genealogical Publishing Company Award
Established in 1992 and sponsored by Genealogical Publishing Company this award presents a citation and $1,500 cash to a librarian or library in recognition of their professional achievement in historical or genealogical reference, service or research. The recipient shall be selected for exceptional accomplishment in one or more of the following areas: professional association leadership and/or service and training; reference services; publication of recent, important, and highly regarded print or web based reference works; or digital projects that offer important access to genealogical or historical sources. Please visit the Genealogical Publishing Company Award page for more information.

MARS

Update from the Emerging Technologies in Reference Section
Join the discussion at http://lists.ala.org/wws/info/mars-l

Cathy Larson, Editor

Greetings!

We are fast approaching the ALA Midwinter Meeting in Philadelphia from January 24-27, 2014. For Midwinter of 2014, MARS will again use a modified system of meetings. Most committees, other than the Executive Committee, will not meet in person during Midwinter. Committees are meeting virtually prior to Midwinter, and submitting a report of committee activities to the Executive Committee by email. The Executive Committee will meet in person during Midwinter and will refer to committee reports to conduct business. The Planning Committee, and members of those groups hosting discussion forums will be present as well. With the continuing challenges many of our members face in finding funding for two conferences per year, we hope this model will meet our needs.

Please let us know how you feel about this change. One issue is that we don’t seem to be able to get as many committee volunteers with the new format. Committee appointments, which typically begin July 1 of each year, are generally made between the Midwinter and Annual meetings and without interested volunteers attending our Midwinter committee meetings, it has been more of a challenge to identify those interested in working with our committees. I welcome your thoughts on ways we can increase our ability to identify willing and interested volunteers.

Watch for details on time and place in the coming weeks regarding the RUSA Membership Social. This event allows RUSA members and prospective members to meet and mingle while learning more about RUSA. I encourage you to attend if you are able to do so. The social is a highlight for RUSA during the Midwinter Meeting and it is a great place to encourage others to join us in MARS and to volunteer to serve on committees.

MARS will also be hosting some very interesting discussion forums during Midwinter. We are also planning a free preconference workshop Look for more specifics later this month. Please show your support by attending these forums if your schedule permits.

Please note that ALA’s new meeting policy, initiate last year, will be in effect. As a result, you will note that two of our discussion forums are shorter; only sixty minutes instead of the usual ninety. This new meeting policy is ALA’s response to feedback from members who requested shorter meeting times. See the Annual Conference 2013: Change Roadmap for more details on the change discussion.

Highlighting some of the work going on between conferences:

The Nominating Committee has been hard at work over the fall and they have prepared a slate for the upcoming elections. Watch your emails in March for the new ballot. And be sure to make your vote count!

The Planning Committee is preparing for Section Review. In conjunction with the members at large, the committee will be meeting virtually and at Midwinter to finalize the report that will be submitted to RUSA. This is a regular task, whereby each of the Sections in RUSA review their activities, structures and plans for the future. The review helps us to formally document where we’ve been, evaluate what changes may be needed, how we relate to other sections and divisions within ALA, to create a roadmap for continual improvement in the section, and to provide information back to our parent division, RUSA.

Finally, help us to select an outstanding section member for the MARS Achievement Recognition Award (My Favorite Martian) this year! See the Call for Nominations for information on award criteria and deadlines for nominations.

See you in Philadelphia!

Sam Stormont
srstormont@widener.edu
Chair, Emerging Technologies in Reference Section (MARS) 2013-2014

RSS Review

Amy Rustic, Editor

RSS_Logo

 

 

 


Message from the Chair:

Hello RSS Members!

I hope all of you are staying warm as we head into winter.

RSS is working on its agility and responsiveness to the changing nature of librarianship. We are currently reviewing the charges of three of our committees to better reflect our membership and its needs. As we finalize those, please check this newsletter for the next update.

If you’re heading to Midwinter, please make a point of stopping by one of our discussion forums, or join us for our Fourth Annual Pancake Breakfast! It’s a great opportunity to network with RSS leadership and make new friends. We are in the last phase of planning, so make sure to check RSS-L for where we’ll be eating the morning of Saturday, January 25.

See you online and (maybe) at Midwinter!

Ann

Ann Brown
RSS Chair, 2013-2014
agbrown@gwu.edu

What Makes RSS Great? Tell us why you think RSS is great:http://tinyurl.com/rssgreat

RSS Committee Reports

Catalog Use Committee
The RSS Catalog Use Committee is applying to the Board to change the Committee’s name and to revise its charge. We will not be meeting at Midwinter but will be meeting virtually and will plan a discussion forum for the 2014 Annual Conference in Las Vegas.

Colleen Seale, 2013-2014 Chair

Communication and Teaching at the Point of Need
The Communication and Teaching at the Point of Need committee met on October 23 to review its goals and direction for the future. We decided to continue with our plan to survey relevant communities with the objective of using the data gathered to build a portfolio of best practices and created a timeline for completion. The committee will review the survey at our Midwinter meeting in January and administer it in February 2014.

Julie Housknecht and Holly Wilson, 2013-2014 Co-chairs

Discussion Forums Coordinating Committee
SKYPE? Face Time? Why Has Face-to-Face Not Been the New Wave in Digital Reference?

Saturday, January 25, 1:00-2:30 PM

Face-to-face communication utilizing mobile devices has become increasingly popular thanks to front-facing cell phone cameras and other technologies, yet literature written about offering video reference services concludes that such services are not heavily utilized. Join with colleagues to share your own experiences with video chat reference, ideas for marketing the services, and whether or not you believe what the literature concludes is true. Facilitator: Benjamin Andrus, Binghamton University

Patron-Centered Reference Librarianship: Using Patrons’ Interests to Motivate Information Literacy Learning
Sunday, January 26, 8:30-10:00 AM, Pennsylvania Convention Center-115 C

Although it is widely acknowledged that library education should be patron-centered, serious discussions of patron-centered reference librarianship are virtually non-existent. Now is your chance to be part of just such a discussion. Gather with colleagues to share best practices and strategies for engaging users in patron-centered learning at the reference desk. What does patron-centered learning mean to you? What strategies do you use to connect with users at the reference desk? How can we motivate authentic learning within the context of reference? Learn from others and share your own strategies for connecting with users as unique individuals, not just information problems to be solved. Facilitator: Kevin Michael Klipfel, California State University, Chico

Crystal Lentz, 2013-2014 Chair

Evaluation of Reference and User Services Committee
A team made up of members from Evaluation of Reference and User Services Committee (ERUS) and Virtual Reference Services (VR) Committee, created a survey to assess the state of the profession in the provision of virtual reference services. The survey was sent out in September, and the analysis of results will begin soon. ERUS is also finalizing the questions for a survey looking at reference service models and evaluation of service. The survey will hopefully be ready to send out to listservs by the end of this year. ERUS will be meeting virtually after the Midwinter Conference.

Jason Kruse, 2013-2014 Chair

Health and Medical Reference Committee
The committee will host a discussion group during the ALA Midwinter Meeting called “Your Experiences with the Affordable Care Act.” The program will take place Monday, January 27 from 8:30-10:00 AM in the Pennsylvania Convention Center in room 105A. Affordable Care Act Open Enrollment goes through March 31, 2014. Come to this forum to discuss your library’s experiences: what has worked, what hasn’t worked, complaints, successes, surprises (both good and bad), and any other things about this process. A subgroup to rewrite guidelines for medical reference has met monthly to prepare a draft of the Guidelines. The committee will meet at ALA Midwinter to discuss the guidelines and other committee business on Sunday January 26 from 3:00-4:00 PM.

Karen Vargas, 2012-2014 Chair

Job and Career Reference Committee
Webinar
The RSS Job & Career Committee held it’s first free webinar on Thursday, November 21: “Partnerships in Career Services @ Your Library: A Case Study at St. Paul Public Library”,

Description: Join the ALA RSS Job & Career Reference Committee for a presentation and discussion on the work of St. Paul Public Library surrounding their Mobile WORKplace, community partnerships, and other initiatives to assist their patrons with digital literacy and employment after a strategic planning process.

New Listserv
We are also launching a subject-specific reference listserv: http://lists.ala.org/sympa/info/rssjcr-l

RSS Job and Career Reference Listserv. This is a subject-specific listserv that addresses Job and Career reference/public service delivery within a library setting (public, academic, corporate or special). Appropriate content includes relevant workshop offerings, reference questions & resource reviews. No vendor surveys.

We invite anyone with interest in the topic to join the listserv by sending an email to sympa@ala.org with SUBSCRIBE rssjcr-l firstname lastname in the subject of the message and leave the rest of the email blank.

For any questions or concerns please contact Kate Oberg.

Midwinter Discussion

RSS Job & Career Reference will be meeting virtually during Midwinter although they have an in-person discussion also planned entitled “Partnerships and Job & Career Reference: RSS Job & Career Reference Committee Discussion Forum.”

Description: There are many organizations involved in assisting job-seekers. How do libraries interact with community partners when offering library services to job seekers? Join the RSS Job & Career Reference Committee for a discussion and sharing of programs, strategies & techniques.

It is tentatively scheduled for: Saturday, January 25 3:00-4:00 pm

Nominations Requested
The Committee is also accepting nominations from ALA members for speakers on job and career reference. If you know a library system or librarian who has accomplished a great deal in job & career reference, that has strong presentation skills, and an interest in sharing with the wider library community, please email us. Send all nominations to committee chair, Kate Oberg.

Kate Oberg, 2013-2014 Chair

Library Service to an Aging Population
The RSS Library Services to an Aging Population continues to work on overhauling the Guidelines for Library Services to Older Adults, for which we are responsible. Right now, we are working on the reference and programming sections, with the goal of having a draft ready for our virtual meeting on January 16.

Abigail Elder, 2013-2014 Chair

Library Services to the Spanish Speaking
The RSS Library Services to the Spanish Speaking Committee, is trying to get the Board to approve a revision to our Committee’s charge so that our focus can be changed to immigrants, not just the Spanish speaking. The proposed revision of the charge reads: “To improve library services to immigrants of all ages, races, and ethnic backgrounds at the local and national levels.” We are a very small group at present and would really welcome more participation.

For more information about the committee please contact: DLL-2@hotmail.com

Dana M. Lucisano, 2013-2014 Chair

Marketing & Public Relations for Reference
The Marketing and Public Relations Committee met virtually in early October. We are exploring ways that libraries can work to promote the work of librarians in promotion for libraries overall. We will continue our discussion when we meet at Midwinter and are investigating possibilities for hosting a discussion forum at Annual. If you’ve seen any great examples of campaigns promoting the work of librarians or library staff, we’d love to see them. Please send to Jessica Hagman.

Jessica Hagman, 2013-2014 Chair

Recognition Committee
The Recognition Committee is soliciting nominations for the RSS Service Achievement Award.

This annual award is presented to an RSS member who has made either a sustained contribution towards attaining the goals of the Reference Services Section or a single significant contribution that has resulted in a positive impact upon the work of the section.

Anyone who wishes to nominate a Reference Services Section member for the award should do so by December 15. Please send a nomination letter to the award committee chair (Emilie Smart) detailing how the nominee has met either of the above criteria Questions regarding the award or nomination process should be directed to the committee chair.

Emilie Smart, 2013-2014 Chair

Research and Statistics Committee
The Research and Statistics Committee of the Reference Services Section of RUSA invites the submission of research projects for presentation at the 20th Reference Research Forum at the 2014 American Library Association Annual Conference in Las Vegas.

The Reference Research Forum continues to be one of the most popular and valuable programs during the ALA Annual Conference, where attendees can learn about notable research projects conducted in the broad area of reference services such as user behavior, electronic services, reference effectiveness and assessment, and organizational structure and personnel. All researchers, including reference practitioners from all types of libraries, library school faculty and students, and other interested individuals, are encouraged to submit a proposal.

For examples of projects presented at past Forums, please see the Committee’s website.

The Committee employs a blind review process to select three projects for 20-minute presentations, followed by open discussion. Selected submissions must be presented in person at the Forum in Las Vegas, NV.

Criteria for selection:

  • Quality and creativity of the research design and methodologies;
  • Significance of the study for improving the quality of reference service;
  • Potential for research to fill a gap in reference knowledge or to build on previous studies;
  • Research projects may be in-progress or completed;
  • Previously published research or research accepted for publication will not be accepted.

Proposals are due by Monday, December 30, 2013. Notification of acceptance will be made by Monday, February 10, 2014.

The submission must not exceed two pages. Please include:

  1. A cover sheet including your name(s), title(s), institutional affiliation(s), mailing address(es), fax number(s) and email address(es).
  2. The second page should NOT show your name, any personal information, or the name of your institution. Instead, it must include:
  3. Title of the project;
  4. Explicit statement of the research problem;
  5. Description of the research design and methodologies used, and preliminary findings if any;
  6. Brief discussion of the unique contribution, potential impact, and significance of the research.

Please send submissions by email to:
Ava Iuliano, Chair, RUSA RSS Research and Statistics Committee, aiuliano@fiu.edu

Ava Iuliano, Chair 2013-2014

Virtual Reference Tutorial Subcommittee
The Subcommittee continues to work on the Virtual Reference Companion (VRC) with the goal of completion by ALA Annual 2014. The Subcommittee meets monthly and works in subgroups between meetings.

The Skills module was completed at the end of August and resources were added to the Resources section of the VRC. The remaining four modules to complete are Assessment, Professional Development, Staffing/Partners, and Information Literacy. The Subcommittee has divided into two subgroups to complete work on the Assessment and Professional Development modules by ALA Midwinter 2014.

The VRC is now live at http://www.ala.org/rusa/vrc. It is also linked on the RSS Virtual Reference Committee page under the Hot Links section and on the RUSA Resources page under Professional Tools. We have requested to have it linked in the Web Resources section of the ALA Library Fact Sheet 19: Virtual Reference: A Selected Annotated Bibliography. The old resource is still available at http://cs.ala.org/ra/vr_adventure/vr_adventure_index.htm.

One section of the VRC has Tips & Best Practices and we seek input from RSS members. If anyone has words of wisdom to share on any of these or other topics related to virtual reference, please send them to Jared Hoppenfeld or Christine Tobias.

Jared Hoppenfeld, 2012-2014 Chair
Christine Tobias, 2013-2014 Chair

Young Adult Reference Services Committee
Young Adult Reference Services Committee (YARS) has gone through a busy year of transition. At the ALA Annual in Chicago this summer, the YALSA Board voted to conditionally make YARS a joint committee between YALSA and RUSA RSS, so long as its charge was rewritten to reflect its new joint committee status and approved by both divisions. Not only is the committee rewriting its charge, it is also overhauling RUSA’s Guidelines for Library Services to Teens to better align with YALSA’s Research Agenda. The committee will be holding an in-person meeting at Midwinter on Sunday, January 26 at 8:30 AM, at the Philadelphia Marriott Downtown in Room 402. Following the meeting, YARS will host the discussion forum “The Teen Brain Construction Site: How the Adolescent Work-in-Progress Mind Shapes Information Seeking Behaviors” from 10:30-11:30 on Sunday January 26 at Midwinter; Pennsylvania Convention Center Room 204 C.

Allyson Evans, 2013-2014 Chair

RSS Review is the newsletter of the Reference Services Section of Reference and User Services Association (RUSA) of the American Library Association. Please send suggestions for future issues to Amy Rustic (aer123@psu.edu), editor.

STARS

Kerry Keegan, Editor

 

STARS Membership Committee
STARS Membership has just posted a new STARGazer! Naomi Chow’s interview can be found on the STARS page. The 5 Things webpage has been revised and updated for this upcoming year and we’re working hard to communicate with committees in an outreach effort through our monthly updates to new and current members.

We’ve also been working with additional members who volunteered for the 10th Anniversary Social Planning Committee to organize a celebratory social in Las Vegas! Lars Leon, Heather Weltin, Megan Gaffney, Shirley Thomas, Denise Forro, Beth Clausen, Deidre Clarkin, and myself are busy busy brainstorming ideas, options etc. We recently sent out a survey to the STARS Members asking for feedback on what folks would like to see. Five quick questions taking less than forty-eight seconds can be found here.

Micquel Little, Chair

STARS Legislation and Licensing Committee
The Licensing and Legislation Committee, would like to make sure that everyone is aware that the copyright infringement lawsuit filed by the Authors Guild against Google was dismissed. It’s a big victory for Google. For those who would like to read more about the case, please see the article “Google Books: Court Dismisses Authors’ Lawsuit” from the November 13, 2013 issue of the Wall Street Journal.

The Committee will be meeting remotely in December and at ALA Midwinter.

Shannon O’Grady, Chair

STARS Education and Training Committee
The STARS Education and Training Committee is currently distributing a survey to ILL practitioners asking for their feedback and thoughts on the ShareILL wiki. We are also organizing our free 2014 ALA Midwinter workshop “Everything you always wanted to know about ILL.” The workshop will be held on January 14 at the Library Learning Terrace at Drexel University in Philadelphia. Registration is limited to sixty-five.

Additionally, we are working with the Research & Assessment Committee, headed by Charla Gilbert, on analyzing the survey results for our ILL and genealogy webinar presented last month by Amber Case and Cherie Wieble. We are trying to establish a partnership with the RUSA Genealogy Committee, headed by Michael Hall, for our 2014 ALA Annual presentation also on ILL and genealogy.

Karen Okamoto, Chair

STARS Research and Assessment Committee
The Research and Assessment Committee is working with the Training and Education Committee to input surveys for webinars and upcoming sessions at Midwinter. We are also evaluating said surveys and looking for trends within the surveys. Because we received a new mission this past summer, we are continuing to redefine our purpose and work on policies and processes for the work to be completed.

Becky Ringwelski, Chair

Boucher Award Committee
The Virginia Boucher-OCLC Distinguished ILL Librarian Award committee welcomes nominations in recognition of outstanding professional achievement, leadership, and contributions to interlibrary loan and document delivery. For full award criteria and nomination instructions, visit the awards page. The nomination deadline is December 15.

Megan Gaffney, Chair

STARS-Atlas Systems Mentoring Award Committee
The STARS-Atlas Systems Mentoring Award committee has been promoting this award via various listservs. Deadline for nominations is December 15. Additional promotions are planned. To date, the committee has received one official nomination and several inquiries about eligibility.

Amy R. Paulus, Chair

From the President

For many of us, the fall is the start of a new year: a new academic year for ourselves or our children, a post-vacation or post-summer-reading-program year, and the start of a new RUSA year. We have new committees, new programs, new online learning opportunities, newly elected leaders, and new initiatives. In many ways, one season blends into the next and one year becomes another without much fuss. Certainly there are continuing initiatives in RUSA, but I’ll give you a look at some of what is new.

Tuesdays from 2:00-3:00 PM Central, I will hold an “open office hour” in Adobe Connect. As President, one of my goals is to make it easier to work with RUSA and easier to be a part of everything that we have going on. Look for the link to the Adobe Connect room to be announced on the RUSA-L listserv* and the RUSA Facebook page and website. I will also be available during this time via telephone 649-9174 (area code 217). You can, of course, email me or call at other times, but 2:00-3:00 on Tuesdays I am dedicated to your questions and your ideas. I will be joined selected weeks by a member of the RUSA office who can also answer your RUSA questions and we will announce in advance who will be present

IAmRUSA is a new interactive member-of-the-week being worked on by Kirk MacLeod, RUSA Spectrum scholar along with two or three fabulous RUSA mentors. Each week one member, or person of interest to RUSA such as a RUSA award-winning author, will present a brief profile on ALA Communities and then field questions about her job. ALA Communities allows a threaded discussion, so people will be able to post questions, receive responses, and engage in asynchronous conversations with the profiled member and each other. ALA Communities requires registration but is free, so this will be a good way to reach non-RUSA members and library school students to spread the word about the meaningful—and often fun—work of user services and reference librarians and staff. If you are interested in helping to organize IAmRUSA or in being a member of the week, please contact MacLeod at (kgmcleod@ualberta.ca).

More online learning! This past year RUSA sections and members were active with offering webinars and online courses. We offered five webinars and eighteen online courses reaching over 500 learners. Our members (and non-members) are eager for opportunities to learn from RUSA’s experts and we are increasing our online learning offerings. This past year was our first foray into the 1-1.5-hour webinar format and there interest in adding more topics. Our four-week courses continue to be strongly attended as well with many offered additional times due to continuing demand. We have an open-call for webinars for the fall and online courses for the spring (deadline for both is September 1.) See the list of the currently scheduled (more to come!) webinars and courses.

RUSA was awarded a Sparks! Ignition grant from IMLS for the project: National Guidelines and Best Practices for Financial Literacy Education (FLE). This work will be carried out by BRASS (Business Reference and Services Section). This initiative dovetails nicely with the existing SmartInvesting@YourLibrary grant from the FINRA foundation and addresses a very timely topic in the lives of our library users. Congratulations to RUSA and BRASS!

 

This year we moved to the Adobe Connect platform for our online meetings and webinars. This is not to be confused with the ALA Connect platform for asynchronous communications and committee documents. (Sort of like journals with similar names, there ought to be a rule against naming products this closely!) Virtual and between-conference committee meetings can be held in Connect or via conference call. Here is how to arrange a meeting online or via conference call. ALA is using the Adobe Connect platform so the move takes advantage of pricing and support offered by ALA.

 

Leadership development is something that we all need in our careers. RUSA recognizes the need for growth at all levels of your career. To start, we are focusing on early to mid-career librarians who are active RUSA volunteers. After we have developed within this scope, RUSA will expand the foci and reach to new librarians, later-career librarians, and all of RUSA membership. Gary White, RUSA past-President, is leading this initiative. Connect with Gary White (gww2@umd.edu) if you are interested in volunteer to help work on this program of activities, if you have ideas on content that we should offer, or are an experienced librarian/committee chair who would like to provide mentorship or online leadership training to newer leaders. My fall RUSQ column also focuses on Leadership Development and Mentoring with tips on being a mentor and on being a mentee.

Every year brings new leadership within RUSA. Here are the elected RUSA and Section officers for this year. Newly elected Vice-President Joe Thompson and Secretary Erin Rushton and newly elected Directors-at-Large Margaret Ellingson and Louise Feldmann. Continuing on the Executive Committee are Jennifer Boettcher, RUSA Councilor, and Mary Popp, RUSA Past-President. On the RUSA Board Cynthia Levine, Celia Ross, Doris Anne Sweet, and Patrick Wall, are Directors-at-Large. The 2013-2014 RUSA Board of Directors also includes section chairs: Andy Spackman (BRASS), Asia Gross (CODES), Michelle Baildon (History), Sam Stormont (MARS), Ann K. G. Brown (RSS), and Nora Dethloff (STARS). Congratulations, too, to the new section Vice-Chairs/Chairs Elect: Todd Hines (BRASS), Deborah Abston (CODES), Jenny Presnell (HS), Stephanie J. Graves (MARS-ETS), Qiana Johnson (RSS), Christina “Tina” Baich (STARS).

Annual 2013 in Chicago was a whirlwind of RUSA activities, far too many to mention them all. The RUSA President’s program was attended by over 650 people and featured Lee Raine from the Pew Internet Trust and was followed-up the next day with an expert panel. Watch and listen online if you missed this program. We hope in the future to be able to capture more sessions for later viewing and are working with ALA Conference Services. For a full list of RUSA programs and events at Annual 2013, see the ALA Scheduler, links to program slides and handouts may be available in the comments section at the end of the program description.

As with the Academy Awards, there are so many people to thank. This is also a list of people that you might want to get to know, if you don’t already, as they know a lot about RUSA and libraries.

  • Thank you to Mary Popp, outgoing RUSA President (now Past-President), Gary White, Past President, and Carolyn Larson, Secretary, for being people who offer good counsel and get things done.
  • Thank you to the outgoing members of the RUSA Board of Directors: Chris LeBeau (BRASS), Dianna McKellar (MARS), Alesia McManus (Director at Large), Amber Prentiss (Director at Large), Janice Schultz (History), Liane Taylor (RSS), Barry Trott (Past President), and Heather Weltin (STARS).
  • Thank you to every volunteer in every part of RUSA! RUSA does nothing without you.
  • Thanks to the RUSA office for supporting the work of RUSA: Executive Director, Susan Hornung; Andrea Hill, web services manager; Liz Markel, marketing and programs manager; and Leighann Wood, membership assistant.
  • Thanks to Barry Trott for successfully moving Reference and User Services Quarterly (RUSQ) to online-only and a great first-year as editor of our esteemed journal.
  • Thank you, Liane Taylor, for your hard work in supporting Blackboard Collaborate for online meetings and webinars and for helping us with the transition to Adobe Connect.
  • And thank you to all of the RUSA members who support what we do through their membership and their attendance at RUSA events at conference and online.

Making it (even) easier to volunteer Members are what make RUSA work. It is trite, but true. Our programs, our webinars, our courses, our guidelines, our awards, our social functions: everything is based on member ideas and member work. Sometimes, though, people don’t have the ability to volunteer for an entire year of committee work. And sometimes we don’t have room on the committees for all of the volunteers, since a too-large committee is unwieldy. We are working with RUSA Office and some of the committees on short-term and micro-volunteer opportunities. Look for the announcements about those on RUSA-L. The RUSA Legislative Assembly Reps have already launched a call for volunteers to help with advocacy for legislative issues. If you did not see that call but have a passion around in legislation that affects libraries, please contact Alesia McManus at amcmanus@howardcc.edu

Anyone can have a good idea, share yours! A lot of what we do comes from committees and sections, but RUSA also serves members who are not committee members. I know that many people do not have the time to volunteer or put their volunteer efforts elsewhere. Suggesting an activity or topic area for RUSA doesn’t mean that we will make it your responsibility. So, stop into my weekly Tuesday office hour or send me an email. The email inboxes of the rest of the RUSA Board (named above) are also open.

Have a great year!
Kathleen

M. Kathleen Kern
RUSA President 2013-2014

RUSA News

Let’s get in touch, and get social!
Are you connected? Stay in touch with these RUSA communication tools:

Reference and User Services Quarterly: Accessing the journal
Reference and User Services Quarterly (RUSQ), a quarterly benefit of RUSA members, is an all-digital journal available online via Metapress; however, you will need to set up a Metapress account. Complete, detailed instructions for accessing the journal can be found on the RUSA website or visit www.ala.org/rusa, then float over the “Communications” button near the top left portion of the page, and scroll down to “RUSQ”. If you run into challenges with journal access, contact support@metapress.com for assistance.

Once you’ve accessed the journal, make sure to check out the following content for volume 52, issue 4:

  • The library profession, and RUSA, lost an important member this winter with the death of former RUSQ editor Connie Van Fleet. In the editor’s column in this issue, Connie’s colleagues, students, and teachers remember her and her wide ranging interests.
  • Victoria Caplinger’s column on readers’ advisory (RA) from the cataloger’s perspective should provoke some useful discussion on improving RA services in libraries of all sorts.
  • Other columns and articles explore Google Scholar, the role of the reference desk, and readers’ advisory in academic libraries.

Call for online learning proposals!
Proposals for webinars and online courses are being accepted through September 1! There’s a wide variety of topics. Get the scoop on what we’re looking for, and find links to the submission form here.

MacLeod joins RUSA as Spectrum Scholar intern
RUSA welcomes its Spectrum Scholar, Kirk MacLeod from the University of Alberta! In this role, MacLeod will work with RUSA’s member leaders on various professional and association-related projects, including launching a weekly “I Am A” question-and-answer with a different RUSA member each week and revitalizing the RUSA Ambassadors outreach out to LIS programs. Details here.

Summer Reading: Andrew Carnegie Medals
There are just a few days of summer left to squeeze in some good books, and we think you should make the Andrew Carnegie Medals for fiction and nonfiction part of your lists. This year’s winners are Richard Ford’s Canada (fiction), and Timothy Egan’s Short Nights of the Shadow Catcher: The Epic Life and Immortal Photographs of Edward Curtis (nonfiction). Complete winner information is on the RUSA blog.

Student-to-staff: A snapshot of the 2013 ALA Annual Conference experience
Wayne State University MLIS candidate Michelle Scobie, along with fellow library school student Jay Ballenberger of Emporia State University, were a tremendous help in Chicago, providing logistical support at a variety of RUSA events. Read Michelle’s writeup of her experiences on the RUSA blog.

Legislative Issues Task Force
Do you have an interest in legislative issues facing libraries such as funding for libraries, access to research and government information and privacy?

If so, please consider volunteering for a RUSA ad-hoc task force that is charged with 1) identifying legislative issues of concern to RUSA and ways that sections and committees can respond to these concerns, and 2) after identifying issues of concern, making a recommendation to the RUSA Board for further action, including a recommendation for an on-going mechanism for RUSA to stay in touch with legislative issues. The ad-hoc task force will be asked to make a recommendation to the RUSA board by the ALA Annual meeting in 2014.

If you are interested in volunteering for this RUSA ad-hoc task force on legislative issues, please send a statement of interest along with information on your ALA Committee experience to Alesia McManus amcmanus@howardcc.edu.

RUSA Committees

Just Ask

Just Ask met at ALA Annual to review what had been done since Midwinter in Seattle. The Ask Campaign has been piloted by Cathay Crosby and Julie Strange as a way to promote Maryland’s JustAskNow service. The Ask Campaign is a series of posters with library users holding a question asked at the library, similar to the READ posters. We hope that this project will lead to a national campaign. You can read more about Crosby and Strange’s pilot on ALA Connect and on the JustAskNow page. We are also planning at least one free webinar that will be focused on change and how it can specifically be applied to reference services.

Elizabeth Stephan, Co-Chair
Diana Shonrock, Co-Chair

Message from the Chair

BRASS Notes

Carol L. Schuetz, Editor

 

BRASS members:

Please read the committee reports below about the activities and initiatives highlighting the 25 year of BRASS. This all occurs because of volunteer work! It has been an honor to serve with such a dedicated group of librarians. We look forward to more with the new BRASS Chair for 2013-2014 Andy Spackman.

For 25 years BRASS IS…

  • Welcoming new business librarians.
  • Professional growth in the field of business information (how to find it, and how to use it!).
  • Teaching and learning: guiding library users to business resources.
  • Education: preconference, programs, publications, guidelines and listserv advice that are used daily to make choices and decisions that affect our users.
  • Member publishers, database developers and our sponsors who work in conjunction with librarians and libraries to supply tools to enable our users to meet their goals.

The opportunity to learn from the best leaders and to become one.

BRASS IS more than 800 members working everyday in every kind of library.

Ann Fiegen
BRASS Chair 2012-2013
afiegen@csusm.edu

BRASS Committee Reports

BRASS 25th Anniversary Planning Committee
The BRASS 25th Anniversary Dinner was held at Fulton’s-on-the-River in Chicago on Monday, July 1, 2013 with 150 BRASS members attending. Many thanks to the event grand sponsor, Gale Cengage Learning, and to the other sponsors: S&P Capital IQ, ReportLinker, Morningstar, Annual Reviews, EBSCO, Mintel, PrivCo, SimplyMap, Mergent, and Emerald. The event committee chair would also like to thank the planning committee members for their tremendous work putting this event together (Mark Andersen, Bobray Bordelon, Irwin Faye, Michael Oppenheim, and Celia Ross)! Thank you everyone for a great evening!

Louise Feldmann, 2011-2013 Chair

BRASS Business Reference in Academic Libraries Committee
The Business Reference in Academic Libraries Committee met on Saturday, June 29 at McCormick Place. Twenty people were in attendance, ranging from new librarians to veteran business librarians. New business librarian Nicole Spoor took excellent minutes of the meeting.

After welcoming everyone and giving personal introductions, we discussed the following items: possible topics for future BRASS forums, publishing opportunities in the BRASS newsletter, an update on the status of the Core Competencies Task Force and a discussion of our committee’s duties and mission with BRASS executive representative Celia Ross.

Possible topics for future BRASS Forum discussions included local economies, entrepreneurship, business instruction, presentation of award-winning research papers and working with faculty. The purpose of the discussion was to get people thinking about emerging issues in business librarianship and to refine ideas into possible forum topics. Committee chair Charles Allan reminded everyone that the BRASS Newsletter is open to receiving new submissions on varying topics. Participants were urged to submit a brief article.

Charles Allan and several members of the joint BRASS/CUBL Core Competencies Task Force were present and informed the meeting attendees of their work and its current status. The Task Force currently has seven main points and covers material that students should know when they graduate. The competencies might be a bridge between us and AACSB standards (the relationship is too vague and we would like to fix that). The next step in the evolution of the competencies is to survey faculty, students and employers.

Celia Ross came for the last segment of the meeting to get our take on how our committee fits into the BRASS architecture. Members present cited the committee’s attention to addressing a wide variety of issues facing business librarians in universities.

Charles Allan, 2012-2013 Chair

BRASS Business Reference in Public Libraries Committee
The Business Reference in Public Libraries Committee hosted a discussion at ALA Annual —Business Programming in Public Libraries. This spirited discussion included business programming ideas and advice from librarians around the country. The feedback for the program was excellent.

The committee met after the program and discussed the forum, state of business reference in our libraries and what’s to come. New Public Libraries Briefcases will be released by the end of the year.

Elizabeth Malafi, 2011-2013 Chair

BRASS Program Planning Committee
BRASS_1The BRASS Program, “Investment Success! Building & Managing Your Retirement Portfolio,” took place on July 1, 2013 at McCormick Place. Approximately 130 people turned out to hear our two speakers.

Charles Rotblut, Vice President of the American Association for Individual Investors (AAII) and editor of the AAII Journal, titled his presentation, “Smart Investing: Seeking Reward While Reducing Risk.” He emphasized that “the optimal strategy is not one that maximizes return, but rather one that helps you stick to your long-term investing plan and achieve your goals.” He discussed common cognitive errors investors make including loss aversion, overconfidence, confirmation bias, recency bias, and hindsight bias. A chart from an article in the October 2012 AAII Journal shows that the average equity mutual fund investor underperformed a simple buy and hold strategy using a Standard & Poor’s 500 index fund or ETF by more than 4% per year. The reason: individual mutual fund investors “buy high” and “sell low”, i.e., they buy funds that have already gone up in price and sell funds after they have gone down. Mr. Rotblut advises a three step process. 1) Understand the role your mind plays; 2) Use the power of the written word to your advantage by writing down your investment strategy, stating your buy and sell rules; he said that his favorite investing tool is a spiral notebook. 3) Determine your long-term allocation strategy and stick to It.

Jeremy Glaser is the Morningstar Markets Editor. His presentation was titled, “Investing Well at Every Life Stage.” He focused primarily on Pre-Retirees, people in their 50s and 60s, who are strategizing about retirement, and Retirees, people in their 60s and 70s, who are already retired. Pre-retirees should continue to save aggressively for retirement, gradually reduce risk in their portfolio, pay off debt, including “good” debt like mortgage debt if you intend to stay in your home, assess retirement readiness by looking at income needs, withdrawal rates, and portfolio sustainability, develop a Social Security and retirement date strategy, and formulate a long-term care and estate plan. Retirees (60s, 70s, and beyond) should continue to reduce risk in their investment portfolio, segment portfolio by time horizon, liquidate investments in a tax-efficient manner, and regularly revisit their withdrawal rate to make sure it is sustainable.

Audio recordings were made of both presentations. The Powerpoint slides and audio will be made available exclusively to BRASS members for the first six months. Check the BRASS website under the “Presentations” category.

 BRASS_2 Morningstar distributed a free book, Investing for the Long Run: Strategies and Solutions to Help You Shape Up Your Finances. The book contains sound advice for investors of all ages. The book may be freely downloaded as a PDF: http://library.morningstar.com/mkt/investing_for_the_long_run.pdf .

 

Peter McKay, 2012-2013 Chair

BRASS Business Reference Sources Committee
The Business Reference Sources Committee (BRSC) met twice online during May and June to discuss nominated titles for the Best Business References Sources. Selecting these titles is one of the major charges of the BRSC. With an abbreviated one hour meeting schedule in Chicago at ALA, the committee decided that we wanted to do this before we met in person in order to give the titles the time and consideration they deserved. The winning titles will be reviewed in the winter edition of the RUSQ and also announced at the Midwinter Book and Media Awards Reception in Philadelphia on Sunday, January 26, 2014. Many thanks to Ed Hahn, Nominating Coordinator, for his work in getting titles nominated and then leading the online meetings to determine which titles would be selected. Thanks also go to Becky Smith, Column Editor, who will be compiling the reviews of the winning titles and submitting the column to RUSQ for publication. Finally thanks to the committee as a whole for their efforts in nominating and discussing the titles and then reviewing those selected for the column.

The BRSC also sponsors the Publishers’ Forum at ALA each year. This year forum was titled, “Finding Business Information in a Googlized World: The Future of Business Research and Discovery Layers.” This was a timely topic, focusing on the impact of discovery services on locating business information and data. This is especially important since most of the discovery platforms tend to be focused on articles and do not pulling out the types of data that business researchers seek. Our speakers included Gilad Gal, Director of Product Management for Discovery and Delivery Solutions Ex Libris Ltd.; John Law, Vice President of Discovery Solutions, ProQuest/Serials Solutions; Sam Brooks, Executive Vice President of Sales and Marketing, EBSCO Publishing; and Suzanne Kemperman, Director, Business Development & Publisher Relations, OCLC. We had approximately eighty persons in attendance and the evaluations returned after the session were quite positive. Thanks in particular go to Penny Scott who chaired the Forum sub-committee, as well as the other committee members who made it the success it was.

Susan Hurst, 2012-2013 Chair

BRASS Discussion Group Committee
The BRASS Discussion Group hosted their annual discussion at the ALA annual conference in Chicago on Sunday, June 30, 2013. The discussion kicked-off with outgoing BRASS Chair Ann Fiegen hosting the annual BRASS membership meeting. After the membership meeting Kelly Janousek led a short discussion about what online conference software members were using and what were the strengths and weaknesses. This was followed by a call to follow and use the #bizref for BRASS related tweets.

The two scheduled areas for discussion were: 1) increasing significance of commercialization on campuses; 2) tools for finding information about online businesses. The commercialization efforts have been occurring primarily on large research campuses and smaller institutions haven’t been affected by this trend. Among the larger institutions there has been limited cooperation between the commercialization groups and libraries. While there has been limited cooperation between libraries and the campus commercialization groups, the majority of the interactions that libraries have in the process has occurred early on with the researchers.

The conversation about online business research focused on different tools that are available for free and on a subscription basis. A list of resources is being compiled in a Google Doc.

In June, there was the first open online discussion forum hosted by the discussion group and facilitated by Kelly Janousek and Jason Dewland. The first half of the discussion focused on how libraries are working with entrepreneurs. The second part of the discussion was about big data and the different areas librarians and researchers are finding it and tools to manage it. The final 10 minutes was a review of the changes made by Harvard Business Review. A recording of the discussion can be found here.

In the fall, the BRASS discussion group will host additional two to four online discussions. Dates, times, and topics are to be determined.

Jason Dewland, 2012-2013 Chair

BRASS Education Committee
The BRASS Education Committee is happy to report that the 2013 BRASS Preconference, “Business Reference 101: Core Competencies for Business Librarianship” was a success. Forty-five librarians from academic, public, and special libraries across the nation attended this preconference at the ALA Annual Conference in Chicago on June 28, 2013. Chris LeBeau from the University of Missouri-Kansas-City and Rhonda Kleiman from the Library System of Lancaster County discussed core resources for business reference; Leticia Camacho from Brigham Young University covered selecting and evaluating business resources; and Jared Howland, also from Brigham Young University, addressed licensing of business electronic resources. On behalf of the organizers, I’d like to thank our presenters for volunteering countless hours and keeping the audience engaged. Next year’s preconference will be on supporting entrepreneurs.

On Saturday, June 29th, we held our annual Education Committee meeting for the first time in the new 4:30-5:30 PM slot. We said goodbye to John Juricek from University of Southern California and Mary Martin from Claremont Colleges whose term ended, as well as Chad Boeninger who left to chair the BRASS Publications Committee. Thank you all for your service! We were also excited to welcome incoming members who were able to attend our meeting: Tom Ottaviano from Cornell, Christina Sheley from Indiana University, and Hiromi Kubo from California State University, Fresno.

The BRASS Education Committee worked hard on recruiting presenters for the RUSA webinars. Thanks to Peter McKay, Jennifer Boettcher will be offering a free online webinar on industry research this fall. If you missed last year’s preconference, “MBA (Mastering Business Acumen) in a Day,” Elisabeth Leonard will be presenting a webinar on Management, Chris LeBeau on Finance, Todd Hines on Accounting, and Andy Spackman on Marketing. Keep an eye out for announcements!
BRASS_3
We are looking forward to a busy year ahead of us. One of the major projects we’ll be working on is creating a new set of BRASS LibGuides which combines both the Best of the Best Business Websites and Selected Core Resources. Another important project is fleshing out Business Reference Essentials LibGuide which will serve as a start-up guide for a new business librarian and refresher for the rest of us.

photo caption: Chris LeBeau is discussing core business resources

Natasha Arguello, 2012-2013 Chair
University of Texas at San Antonio

http://connect.ala.org/node/65121

http://brass.libguides.com/

 

 

BRASS Membership Committee
Don’t you LIKE us? Please become a “friend” of BRASS Facebook page. See pictures and events. Committee chairs this is your opportunity to publicize your events and previews of your speakers. You can LIKE US Facebook.

Kelly Janousek, 2012-2013 Chair

BRASS Vendor Relations Committee
The BRASS Vendor Relations Committee had a very successful year. Close to $30,000 was raised for the BRASS 25th Anniversary event. The Committee also received approval at Annual to explore the possibility of developing a “Virtual Expo” site which would serve as a clearinghouse of sorts for BRASS members to explore various business database vendors. Thanks go to committee members Paul Brothers and Lydia LaFaro for all of their great work and welcome to Chris LeBeau who will be serving as the new Chair!

Celia Ross, 2011-2013 Chair

BRASS Publications and Communications Committee
The BRASS Publications and Communications Committee met at ALA Annual, discussing several projects for the coming year. First, a representative from the BRASS Section Review Committee covered some of the basic questions and procedures the committee will undertake this year in the committee review process. We then heard reports from several of our members on their specific areas of responsibility. We spent considerable time discussing a variety of plans and possibilities for a revision and restructuring of the BRASS Web site. We hope to contact representatives of a number of BRASS committees to obtain input and suggestions for these revisions. We also decided, due to positive reaction, to continue producing the BRASS Events Schedule to help our members keep up with BRASS-related activities at ALA Annual. Finally, we met incoming chair of BRASS Andy Spackman, and incoming chair of the Publications and Communications Committee Chad Boeninger, and we look forward to working with both of them this year.

John Gottfried, 2012-2013 Chair

BRASS Section Review Committee
This is the year for the review/evaluation of the committees that comprise the BRASS section of RUSA. If you are a committee chair, you should soon be contacted by a BRASS member asking permission to be included on the agenda of your committee’s meeting at the ALA annual conference in June. More information to follow soon. Thank you in advance.

Paul Brothers, 2012-2013 Chair

BRASS Morningstar Public Librarian Support Award Committee
Salvatore DiVincenzo was recognized at this year’s RUSA Awards reception as the recipient of the Morningstar Public Librarian Support Award. DiVincenzo is the business librarian at Middle Country Public Library in Long Island, New York. The award, sponsored by Morningstar, offers $1,000 in travel funds for ALA’s Annual Conference to a business librarian from a public library.

Congratulations, Salvatore!

Melissa Jeter, 2011-2013 Chair

BRASS Gale Cengage Learning Excellence in Business Librarianship Award Committee
Michael R. Oppenheim was recognized at the RUSA Awards ceremony during the ALA Annual conference in Chicago as the 2013 recipient of the Gale Cengage Learning Award for Excellence in Business Librarianship. This award ($3,000 and a citation) is for his outstanding contributions to the field of business librarianship. Quoting from the citation: “Through publication, service in professional organizations, mentoring, and sharing of subject expertise, Michael has contributed significantly to the professional growth of colleagues throughout their careers”.

Michael R. Oppenheim is the business librarian’s librarian—as an author, officer, mentor, and expert.

Congratulations, Michael!

We thank Gale Cengage Learning for the generous support of this award.

The committee members: Mark Andersen; Karen J. Chapman; Patricia E. Kenly

Patricia Kenly, 2011-2013 Chair

BRASS Gale Cengage Learning Student Travel Award Committee
Kelly LaVoice, graduate student of Library and Information Science at Rutgers University and current business librarian intern at the University of Pennsylvania’s Lippincott Business Library, was recognized at the RUSA Award reception as the 2013 BRASS Gale Cengage Learning Student Travel Award recipient. The award, sponsored by Gale Cengage Learning and the BRASS, offers $1,000 and a one year membership to BRASS to an outstanding MLIS student to fund travel to the ALA Annual Conference.

Todd M. Hines, 2012-2013 Chair

 

BRASS Business Expert Press Award Committee
Annette Buckley, Business Research Librarian at UC-Irvine and this year’s recipient of the Business Expert Press Award, was recognized at the RUSA Awards reception at ALA Annual. The award, sponsored by Business Expert Press, is given to a librarian who is new to the field of academic business librarianship, in order to support his or her attendance to the ALA Annual Conference. Congratulations to Annette who also serves as our BRASS Webmaster—A BIG THANK you from your BRASS colleagues!

Paul Brothers, 2012-2013 Chair

 

BRASS Emerald Research Award Committee
Jennifer Boettcher, Business and Economics Reference Librarian at Georgetown University Library, was the recipient of this year’s Emerald Research Award and was recognized at the RUSA Awards reception. The award is sponsored by Emerald Group Publishing and is for for ALA members seeking support in conducting research in business librarianship. Jennifer’s research interests are in government sources and industry research.

Congratulations, Jennifer!

Christy Goodnight, 2012-2013 chair
Mark your calendars for …..BRASS 2014 PROGRAM
Mad Men: The Business of Advertising, Monday, June 30, 2014; 8:30-10:00 AM

Many companies spend millions on advertising their brands and products, yet the data can be hard to find. Specialized sources, available at many large libraries, focus on these statistics. The information they contain can be used by business students, researchers, or the general public. In addition, media planning, a component of a company’s marketing plan, will be covered. Entrepreneurs need information on placing ads (and on how much it costs); reference librarians assisting these users will also find the content of the program very useful.

Speakers: Wendy Diamond, Business and Economics Librarian at California State University, Chico. Ms. Diamond has been a featured speaker at two prior BRASS annual programs (2001 and 2008) on marketing. She is the co-author of Marketing Information: A Strategic Guide for Business and Finance Libraries (2004).

The other speaker will be either from an advertising agency in Las Vegas—about what their clients (ad buyers) need, or a professor from UNLV’s William F. Harrah College of Hotel Administration.

Patricia Kenly, 2013-2014 Chair

Announcements

CODES

Barry Trott, Editor

 

Mary Parker, CODES past-chair, will be serving as acting CODES chair through the early fall. Please direct any questions about CODES committees or volunteering to Mary Parker at m-park1@umn.edu.

The CODES Readers’ Advisory committee has been hosting email forums, entitled CODES Conversations, modeled after the Association for Library Collections and Technical Services (ALCTS) email events. The committee plans to offer CODES Conversations three times a year. The first conversation gathered close to 250 participants and over 400 participated in the second. These are free, two-day conversations. Discussions were lively, wide-ranging, and involved librarians from the U.S. and abroad. The events were very well received.

Chairperson Bill McHugh successfully shepherded a proposal from the Reference Publishing Advisory Committee for one of the free RUSA webinar slots through the approval process. The proposed webinar will be based on the CODES discussion forum held at Midwinter 2013 in Seattle, “Are Users Finding Our Online Reference Resources?” The four speakers at that forum have agreed to take part in the webinar.

The RSS Education and Professional Development for Reference Committee has been working with CODES Reference Publishing Advisory Committee on this project; thank you RSS!

Daniel Mack will be the CODES representative on the RUSA Ad Hoc Committee to revise Professional Competencies for Reference and User Services Librarians. Mack is the Interim Director of Collection Management & Special Collections, University Libraries, University of Maryland.

History

Laura O’Neill Hibbler, Editor

 

At ALA Annual, the RUSA History Section program “Library Engagement in National History Day Activities” featured a diverse panel of speakers: Crystal Johnson, Chicago Metro History Education Center; Gail Egbers, Pacific Lutheran University; Jennifer Hootman, Minitex, University of Minnesota; and Kris Maldre, National Archives and Records Administration. Attendees learned of creative and innovative ways for libraries of various types engage with students participating in National History Day competitions. Among the attendees there were a number of individuals interested in implementing programs at their institutions and creating relationships with their local schools. The four panelists offered great ideas for creating programs as well as enhancing existing programs. Our attendance was a small but enthusiastic thirty which we feel is pretty good considering we were competing against vendor breakfasts and Temple Grandin.

The History Section Program, “Digital History: New Methodologies Facilitated by New Technologies” sponsored by the Instruction and Research Services Committee, was held on June 30 at the McCormick Place in Chicago. The program was well attended and very well received. Speakers included Dr. Michael Kramer and Josh Honn both from Northwestern University and also Dr. Anne Flannery and Adam Strohm both from the Newberry Library. The program included discussion of digital tools available and how to use them, strides in using digital source materials and how to incorporate the new digital methodologies in the library and/or classroom.

The Genealogy and Local History Discussion Group’s conversation was kicked off by Tamar Evangelestia-Dougherty of the Black Metropolis Research Consortium, which is hosted by the University of Chicago. Tamar presented on the innovative ways the consortium has worked with the community to preserve important pieces of local history that are too often overlooked by traditional repositories. There were a number of questions at the end of her presentation as well as informal discussions throughout the room after she concluded. Over fifty people attended the discussion group.

The Genealogical Preconference “Behind the Genealogy Reference Desk: Chicago Style Genealogy” had about eighty attendees at the Harold Washington Library Center of the Chicago Public Library on June 28. Matt Rutherford from the Newberry Library spoke on “ChicagoAncestors.org—Discover the Past by Address.” Curt B. Witcher of the Allen County Library System gave a wonderful account of early American history resources in “And the Rockets’ Red Glare: Sources for War of 1812 Research.” Elissa Scalise Powell, from Boston University and the Board for Certification of Genealogists, presented on “Genealogical Education Opportunities.” Chip Nilges from OCLC WorldCat and Michael J. Hall from FamilySearch discussed “OCLC WorldCat and FamilySearch; how the recent partnership can enhance the research experience from the Beginner to the Expert.” Sandy Joseph closed the preconference with “Beginning African American Research on Family Search.” All of the presenters gave a great account of themselves, and provided much needed information to the attending librarians. ProQuest provided an outstanding lunch with a presentation by William Forsyth of ProQuest.

MARS: Update from the Emerging Technologies in Reference Section (MARS)

Cathy Larson, Editor

Join the discussion at http://lists.ala.org/wws/info/mars-l

RUSA MARS Best Free Web sites

While the MARS Best Free Reference Web sites did not meet at annual, they did work on the following:

MARS Best Free Reference Website Committee

  • 26 sites selected (from 70 nominated)
  • all selected sites have been notified that they were selected as one of the 2013 “Best Free Reference Websites”
  • RUSA/MARS web pages have been updated for 2013
  • text has been sent off to Barry for Fall RUSQ

View the 2013 winners: http://www.ala.org/rusa/sections/mars/marspubs/marsbestfreewebsites/marsbestref2013

And the combined list has also been updated: http://www.ala.org/rusa/sections/mars/marspubs/marsbestindex

Donna Scanlon
dscanlon@loc.gov

MARS Conference Program Planning Committee

After the award presentation, the committee hosted / facilitated a program titled, “Usability, the User Experience & Interface Design: The Role of Reference.” Each presenter discussed how their institutions have implemented innovative changes to their user interface and addressed the role of usability testing, data mining, and other research methods in their decision process.

Audience members had an opportunity to submit questions to the panelists as well as time to speak with the panelists directly following the program.

The program was a success with a nearly full room, especially considering the popular concurrent sessions with which it competed. Our best guess is that the room would accommodate approximately 400-425 people and we were at least 70% filled which put attendance at approximately 280-300 attendees.

Donna Scanlon
dscanlon@loc.gov
Chair, Conference Program Planning Committee, 2012-2013

MARS Professional Development Committee

MARS Professional Development Committee (PD) held several virtual meeting between Midwinter and Annual, at we reviewed our progress at Annual.

The role of PD in training and facilitating webinar proposals is no longer relevant since RUSA now has assigned staff for the new Adobe Connect software. Nor is MARS PD active in soliciting and reviewing webinar proposals since these now go through RUSA submission and review process by the RUSA Professional Development Committee. PD will be updating our website to reflect these changes. We are still interested in collaborating with other MARS committees in planning professional development workshops or webinars. Some of the ideas proposed included:

  • Reference statistics software (this is scheduled to be a webinar for Fall 2013 and may involve MARS PD members)
  • Best practices in reference/technology areas
  • Collaboration with Hot Topics
  • Regional half-day professional development activities. Could we organize regional groups to meet in different cities/areas on a specific topic? Could be difficult to implement, but perhaps would draw in local people to learn from each other.
  • Template for how to plan a professional development event.
  • Ideas from state library associations

​Joint RSS and MARS Midwinter Workshop: While the Midwinter Workshop in Seattle was a great success; RSS STARS will not be able to share space at Midwinter in Philadelphia. To date, we have been unable to secure space or content for a joint RSS and MARS workshop. There is a working group of RSS and MARS members still interested in developing a topic and locating a space. If planning does move forward by the working group, members of the MARS Professional Development Committee can be available to facilitate a free workshop.

Van Houlson
houls001@umn.edu
Co-Chair, Professional Development Committee, 2012-2013

Virtual Reference Discussion Coordinating Committee

The committee hosted and facilitated a discussion forum on the topic of virtual reference (VR). In response to feedback about the Midwinter discussion forum, at which we piloted a one-hour time slot, we eliminated kick-off speakers and devoted the entire time slot to small- and large-group discussion. Planning Committee member, Beth Boatwright (nee Overhauser) presented questions to guide discussion. These questions pertained to: VR platforms, staffing, assessment, best practices, marketing, emerging technologies, and the impacts of broader trends such as MOOCs. After a brief introduction by Boatwright, the thirty-five attendees engaged in small group discussions for approximately thirty minutes. And following that, we had approximately fifteen minutes in which each table reported the two or three most interesting things discussed at their table. The event was a success, especially considering the popular concurrent sessions with which it competed as well as its location outside of the conference center.

Jessica Sender will be taking over as chair for the 2013/14 year. Please contact her (jsender23@gmail.com) or Sam Stormont (srstormont@widener.edu) if you are interested in joining our committee. Virtual participation is possible for planning the forums. We will need some members to be able to attend each conference to assist with onsite discussion facilitation.

Julie A Piacentine
jpia@uchicago.edu
Chair, Virtual Reference Discussion Coordinating Committee, 2012-2013

MARS/RSS Virtual Reference Committee

The partnership with the RSS Marketing and Public Relations Committee for the Slam the Board series (webinar: May 2013; “Slamming”: June 10; in-person discussion forum: June 2013 @ Annual) was a success. The participants were treated to both background on the Slam the Boards initiative itself and also practical ideas on marketing reference services for their own institutions.

The partnership with the RSS Evaluation of Reference and User Services (ERUS) Committee is on going. The ad hoc virtual reference survey team presented a preliminary draft at our committee’s meeting at Annual. They are planning to continue to revise it (and the draft was also shared with incoming MARS chair, Sam Stormont).

The informal drop-in Wikipedia Edit-a-thon was held in the Networking Uncommons area of the McCormick Place from 11:00 AM-2:00 PM on Sunday at Annual. Although only fourteen people stopped by, there was a lively discussion on Wikipedia’s potential uses by libraries as a tool to provide access to resources and to promote libraries’ collections. One participant shared the article (Honan-Allston Branch of Boston Public Library) she created from scratch as a library school student (including photos she took). One participant who had never edited Wikipedia articles signed up for an account and edited her first article during the Edit-a-thon. Additionally, during the Joint RSS/MARS Executive Committee Meeting, attendees were intrigued by the idea of the Edit-a-thon and discussed ways something similar could be incorporated into section activities in the future.

Also at Annual, outgoing RSS Co-Chair, Don Boozer, introduced in-coming RSS Co-Chair, Cathay Crosby, who most recently was Chair of the RSS Marketing and Public Relations for Reference Committee. Crosby and Alisa Gonzalez (MARS Co-chair) will chair the committee beginning directly after ALA Annual 2013.

Alisa Gonzalez
acgonzal@nmsu.edu
Co-Chair, MARS/RSS Virtual Reference Committee, 2012-2014

Message from the Chair

RSS

Amy Rustic,Editor

RSS_Logo

 

 

 

Hello RSS Members!

I’m so excited to start my year as chair of this exciting section. It was great seeing so many of you in Chicago, especially at our Open House, featuring breakfast from EBSCO and our second annual Trivia Contest put together by the fantastic Marjorie Lear. And thank you to Sarah Hammill, our outgoing chair, for her fantastic leadership and can do attitude!

I do have one thing to shout to the rooftops: Young Adult Reference Services (YARS) is a brand new joint committee with Young Adult Library Services Association (YALSA)! We look forward to expanding this new cross-division committee a success. Thank you to Joe Thompson (Chair-Elect of RUSA and former Chair of RSS) and Sarah Hammill for seeing this through for us!

For the coming year, I want us to do all that we can to market our section. In this day and age, anything we can do to provide our members with quality programming, webinars, and value is the best goal we can have. One thing you can do is become a fan of RSS on Facebook! Check us out here: http://www.facebook.com/rss.rusa. We post periodic updates, members of the quarter, and if you won ANYTHING at the Open House in Chicago—your picture is already up there!

Welcome to all our new members and congratulations our newly elected leaders: Qiana Johnson, Vice-Chair/Chair-Elect, and Don Boozer, Member-at-Large. I look forward to working with all of you in the next year!

Remember the code of the Reference Librarian—if you have any questions—ASK!

 


Ann Brown

agbrown@gwu.edu
RSS Chair, 2013-2014

RSS Committee Reports

Catalog Use Committee
A new committee name and updated charge will be proposed at the next RSS Board meeting. The Catalog Use Committee will continue to update a bibliography of materials on the current and future state of the library catalog available at http://connect.ala.org/node/202483

Colleen Seale, Chair 2013-2014 

Discussion Forums Coordinating Committee
The Discussion Forums Coordinating Committee sponsored two exciting Forums at Annual. “Keeping it Real in a Virtual World: Managing and Promoting Your Online Reference Collection,” was facilitated by Sara Memmott from Eastern Michigan University, and April Levy from Columbia College Chicago. The eleven attendees were from a variety of types of libraries, including academic, community college, and public libraries, plus there was one non-librarian in attendance. Discussions took place in small groups, with ideas reported back to the entire group. Suggestions included: correlating recommended reference sources with events in the news, for more information, via Twitter and Facebook; featuring a “highlighted” reference resource or tool on the library’s home page; QR codes in the stacks to connect users with online resources that relate to those in print (or those recently removed and sent to storage); building on the QR codes idea, having librarians assisting users model the behavior we want to encourage by taking a smartphone or iPad/similar device to the stacks and using it to connect to and demonstrate an online resource; and using infographics to share/summarize information for users (resources available, cost of subscriptions, etc.).

Our second Forum, “Technology Competencies for Reference Librarians,” facilitated by Tina Chan from the State University of New York at Oswego, had a total of twenty-one attendees from academic, public, school, and other libraries. The very lively discussion touched on topics including what to look for in interviewees, how changing technology affects staff, what should go into a staff manual, and whether resistance to change is age-related.

The Discussion Forums Coordinating Committee did not meet at ALA Annual 2013. The committee’s meeting for Annual was conducted via email in May when the winning forum proposals for the conference were chosen.

Crystal Lentz, Chair 2013-2014

Education and Professional Development for Reference
The RSS Education and Professional Development for Reference Committee is co-sponsoring a webinar on promoting reference products. The webinar is organized by the Reference Publishing Advisory Committee of the Collection Development and Evaluation Section in RUSA. The webinar will be held before the end of the year; look out for further announcement on this online event and other professional development opportunities related to reference service. The committee will commence our data gathering phase on assessing the state of reference education in the next few months. We are in the process of finalizing the various facets of this topic we want to explore in this initial phase of the project.

Joseph Yue, Chair 2013-2014 

Evaluation of Reference and User Services Committee
Evaluation of Reference and User Services Committee (ERUS) has partnered with Virtual Reference Services Committee to form an ad hoc team to survey the current state of virtual reference. The questions have been drafted and the goal is to have the survey out by the end of this summer. ERUS is currently working on a survey looking at reference service models and evaluation of service. The committee is reviewing a first draft of questions that came out of discussions from Midwinter and Annual 2013. The goal is to have this survey ready to send out to listservs by the end of this year.

Jason Kruse, Chair, 2013-2014

Health and Medical Reference Committee
Approximately sixty people attended the ALA Annual Conference program, “Different Strokes: Serving the Health Information Needs of a Diverse Community” held on Sunday, June 30, 2013 at 1:00 PM. The committee met at the All-RSS meeting at the Conference. Ideas for a discussion forum at next year’s conference were discussed. The committee is planning a free RSS webinar, “Tried and True and Even Something New: Best Old and New Medical and Health Information Resources.” Details will be announced shortly. A subgroup to rewrite guidelines for medical reference continues to meet to discuss guidelines planning. The committee has established a listserv where librarians can discuss issues regarding medical reference. The email address is medref@ala.org. The link to subscribe is http://lists.ala.org/sympa/subscribe/medref. Plans are being made to promote this listserv.

Karen Vargas, Chair 2012-2014

Job and Career Reference Committee
The Job and Career Reference Committee met at ALA Annual. The Job and Career Reference Committee is moving forward with a wiki open to interested librarians and a listserv for librarians interested in Job & Career reference. Contact Kate Oberg (kathryn.oberg@gmail.com) if you have further questions.

Kate Oberg, Chair 2013-2014

Library Service to an Aging Population
Library Services to an Aging Population hosted “Boomers to Seniors: Library Models for Serving and Engaging Older Adults” that highlighted programs in California and Georgia, along with current research studies. Committee member Alan Kleiman moderated the panel. The presentation was enthusiastically received by the attendees; there was a strong sense among the group that this area of librarianship is being reinvented and many different models need to be tried.

In that same vein, the committee had an excellent meeting in which members decided that the current Guidelines for Library and Information Services to Older Adults no longer reflect current best practices. Committee members agreed that overhauling the Guidelines is the top priority this year. If you would like to be involved in this process, please follow us on ALA Connect or contact Abigail Elder (aelder@beavertonoregon.gov).

Abigail Elder, Chair 2013-2014

Library Services to the Spanish Speaking
The Services to the Spanish Speaking Committee met Saturday morning with only a few interested parties. The discussion group on Arizona libraries had twenty-five in attendance and seemed to be well received. Many of the speakers were also members of REFORMA who helped promote and support this program. ASCLA also has programs and webinars of interest to services to the Spanish Speaking. A few of the current and potential members suggested a change in the direction of this committee, perhaps in more dedication to services to immigrants. Rather than one specific group, this would include a broader spectrum of services libraries provide and potential expansion to include more libraries and government agencies interested in supporting these groups. Over the past few years, the Services to the Spanish Speaking had discussion groups for a limited audience. Consideration of changing the direction would enable more growth. I was not able to obtain a chair for the future. A few expressed potential interest and I am in contact with them to make their wishes known for your consideration. We were indeed fortunate to have the presentations on Sunday afternoon, but, as always, the programs often conflict with other broader interest programs such as this case with the Digital Public Library presentation.

The Committee hosted a discussion group on Sunday, June 30, 2013 3:00-4:00 PM, “Arizona Libraries: Spanish Services and Community Outreach.” As a border state, Arizona has historically always had a large Spanish Speaking/Latino community. Paulina Aguirre-Clinch, Marissa Alcorta, Paula Maez, Emily Scherrer, and Cecilia Tovar shared examples of successful programming and provide strategies for making connections to your own Spanish Speaking communities.

With the contemporary increase in recent immigration from Mexico and other Spanish speaking countries, library services and outreach to these communities is needed now more than ever. Two library systems in Southern Arizona, Yuma County Library District, and Pima County Public library, have used their resources, staff skills, and community building to provide relevant services and programming to these ever growing communities.

Finally, the Guidelines for Library Services to Spanish-Speaking Library Users may be due for an update.

Stephen Marvin, Chair 2012-2013

Marketing and Public Relations for Reference
The Marketing & Public Relations Committee hosted a free webinar on the Slam the Boards concept in May. Attendees learned about the idea from Bill Pardue, who shared tips for finding questions on social question and answer sites, and tips for those who are new to the practice.

We also hosted a workshop at Annual in Chicago where Slam the Board participants shared their experiences. Thanks to Bill sharing his knowledge with us and to those who attended. If you’d like to continue participating in the Slam the Boards project, you can join a Facebook group to connect with others who’ve been caught by the Q&A bug.

We’re currently exploring ways to collaborate on event planning with other ALA groups interested in marketing and public relations. At our Annual committee meeting, we also discussed what we might learn from non-library marketers and public relations specialists, such as Jonah Sachs, author of Winning the Story Wars and social media experts who can help us learn tools and strategies for better telling our library stories.

Jessica Hagman, Chair 2013-2014

Recognition Committee
The RSS Recognition Committee chose Larayne Dallas as the RSS Service Achievement Award recipient for 2013. Larayne has had a long career in the Reference Services Section and is widely regarded as one of the most hard-working RSS members, having served on/chaired numerous committees and mentoring new and incoming chairs. Her involvement in RSS includes:

  • Served four years (2005-2009) as a member of the RSS Organization Committee.
  • Chair (2006-2007) of the RSS Management of Reference Committee, while continuing as a member (2003 -2007)
  • 2002-2004 first chair of the ALA/RUSA Hot Topics in Front Line Reference Discussion Group
  • Chair and RSS member of the RUSA RSS 2010 Nominating Committee
  • 2003-2004 member of the MOUSS Nominating Committee
  • RSS Honor Roll (2009)

Emilie Smart, Chair 2013-2014

Research and Statistics Committee
Over the 2012-2013 year, the Research and Statistics Committee solicited and selected proposals for the 19th Annual Reference Research Forum. This year’s forum included “Research Guides Usability Study,” by Angela Pashia, Instructional Services Outreach Librarian, University of West Georgia; “Two Birds, One Stone: Using a Mixed Methods Approach to Measure Service Process and Identify Usability Pain Points in Virtual Reference,” by Christine Tobias, User Experience and Reference Librarian, Michigan State University Libraries; “Query Clarification in Chat Reference: A Visual Transcript Analysis,” by Alexa Pearce, Librarian for Journalism, Media, Culture & Communication, New York University Libraries.

The Forum was held Saturday, June 29 from 1:00-2:30 PM at McCormick Place in Chicago. Approximately 180 people attended the event.

The committee also went through the literature from the past year to select exceptional articles detailing research in reference. The full Reference Research Review is available here.

Lynda Duke, Chair 2012-2013

Virtual Reference Services (MARS/RSS)
The partnership with the RSS Marketing and Public Relations Committee for the Slam the Board series (webinar: May 2013; “Slamming”: June 10; in-person discussion forum: June 2013 @ Annual) was a success. The participants were treated to both background on the Slam the Boards initiative itself and also practical ideas on marketing reference services for their own institutions.

The partnership with the RSS Evaluation of Reference and User Services (ERUS) Committee is on-going. The ad hoc virtual reference survey team presented a preliminary draft at our committee’s meeting at Annual. They are planning to continue to revise it (and the draft was also shared with incoming MARS chair, Sam Stormont).

The informal drop-in Wikipedia Edit-a-thon was held in the Networking Uncommons area of the McCormick Place from 11:00 AM-2:00 PM on Sunday at Annual. Although only fourteen people stopped by, there was a lively discussion on Wikipedia’s potential uses by libraries as a tool to provide access to resources and to promote libraries’ collections.

One participant shared the article (Honan-Allston Branch of Boston Public Library) she created from scratch as a library school student (including photos she took). One participant who had never edited Wikipedia articles before signed up for an account and edited her first article during the Edit-a-thon. Additionally, during the Joint RSS/MARS Executive Committee Meeting, attendees were intrigued by the idea of the Edit-a-thon and discussed ways something similar could be incorporated into section activities in the future.

Also at Annual, outgoing RSS Co-Chair, Don Boozer, introduced incoming RSS Co-Chair, Cathay Crosby, who most recently was Chair of the RSS Marketing and Public Relations for Reference Committee. Cathay and Alisa Gonzalez (MARS Co-chair) will chair the committee beginning directly after ALA Annual 2013.

Don Boozer, Chair 2012-2013

Virtual Reference Tutorial Subcommittee
The Subcommittee is excited to continue working on the Virtual Reference Companion (VRC) with the goal of completion by ALA Annual 2014. The group continues to meet monthly and works in subgroups between meetings. A fifth module will be complete by the end of summer, leaving four more to go.

One section of the VRC has Tips & Best Practices and we are looking for ideas from RSS members that may help those new to the world of virtual reference. Our modules include Planning, Skills, Information Literacy, Technologies, Staffing/Partners, Marketing, Assessment, and Professional Development. If anyone has words of wisdom to share on any of these or other topics related to virtual reference, please send them to Jared Hoppenfeld at jhoppenf@tamu.edu or Christine Tobias at tobiasc@mail.lib.msu.edu.

Although the VRC has been accessible to anyone with the URL, it will be going live by the end of summer as we will request that http://www.ala.org/rusa/vrc takes the place of the previous resource, as it is linked from its current RSS location(s).

Jared Hoppenfeld, Chair 2012-2014
Christine Tobias, Chair 2013-2014

 

RSS Review is the newsletter of the Reference Services Section of Reference and User Services Association (RUSA) of the American Library Association. Please send suggestions for future issues to Amy Rustic (aer123@psu.edu), editor.

Message from the Chair

STARS

Kerry Keegan, Editor

 

Dear STARS,

My thanks to you for a terrific year. It has been my honor to serve as our section’s chair and to work with so many wonderful colleagues. As this newsletter attests, STARS is a very active and engaging organization. Our training, outreach, and membership initiatives now serve as models for RUSA.

As much as I’d like to bask the past year’s afterglow, I’m really looking forward to next year: Looking forward to Nora Dethloff’s tenure as our fearless leader. Looking forward to more sharing through our section’s webinars and programs. And looking forward to a celebration. During ALA Annual, 2014, Las Vegas, our section will celebrate 10 years of awesome. And STARS awesomeness is one thing that will not stay in Vegas.

Again, it has been my honor to serve such an outstanding organization and with such outstanding people. We do share and transform, and not just information resources. We share and we transform one another.

Thank you,

David Atkins
STARS Chair

STARS Committee Reports

STARS Membership Committee
The Membership Committee was able to pass out and begin collecting updated committee information for the Web site. This initiative is step one in promoting committees to members in the coming year.

Membership is also organizing a party planning committee for the 10 year celebration of RUSA STARS @ ALA 2014. Committee members were solicited and, so far, we have Lars Leon, Heather Weltin, and Tina Baich on board. Membership will spearhead planning this celebration throughout the coming year.

Membership organized a review of the “Five Things” document to take place and also reviewed our STAR Gazing initiative to target non-academic members and past STARS Atlas-Systems Award winners. Naomi Chow has agreed to be a STAR Gazer in the near future!

Membership also shared some statistics with the group and confirmed all committee members would be staying on for another year!

Micquel Little, Chair

STARS Education and Training Committee
In March, the committee submitted a successful proposal for a free RUSA webinar. Amber Case, University of Washington, and Cherie Weible, University of Illinois at Urbana-Champaign will present “Finding Dead People” on the topic of genealogy resources for ILL practitioners. The webinar will take place on October 16, and we anticipate strong interest from staff of public, academic, and special libraries. The committee will also partner with the RUSA History Section to produce a similar program at the 2014 ALA Annual Conference.

The Education and Training Committee continued to update the ShareILL wiki (shareill.org) and was grateful to receive assistance from many other STARS committees. Work on this project is ongoing, and plans include the addition of sections on open access, services to distance education students, and ILL best practices.

The committee also added several YouTube videos to the series “Exploring Library Careers in Interlibrary Loan and Resource Sharing.” New videos feature Megan Gaffney, Nora Dethloff, and Troy Christenson and are available at http://www.ala.org/rusa/sections/stars/section/educationandtrainingcommittee/etc.

Finally, this year’s STARS Atlas Mentoring Award was presented to Daniel Chesney of Southern Nazarene University. The award committee was chaired by Collette Mak, University of Notre Dame.

Jennifer Jacobs, Chair

STARS Hot Topics Discussion Group
A vice chair for 2012/13, Chair Elect 2013/14 was elected: Jesslynn Shafer, MSLIS Resource Sharing and Document Delivery Coordinator, Binghamton University Libraries, Binghamton, NY.

A new assessment tool was implemented for 2013 ALA Midwinter and received only two responses. The tool was revised for the 2013 ALA Annual conference. The general response was affirmative.

When participants at the Hot Topics Discussion Group at 2013 ALA Annual were asked if they would like a short presentation to introduce topics or a specific subject, the response was primarily negative, stating that it would take away time from the general discussion. When asked if they liked the existing format, the majority of people said “yes” and would like it to continue in its current format, especially if the time was reduced to one hour.

Troy Christenson, Chair

STARS Interlibrary Loan Committee
Jeanne Voyles and Joanne McIntyre are the outgoing Co-Chairs. New Co-Chairs will be Carol Kochan and Zheng Yang. Jeanne Voyles agreed to stay on as a member of the committee to support the new co-chairs and the work of the committee.

For 2013 ALA Annual, the committee planned and coordinated the discussion group topic, entitled: “How Will the Current Climate/Trends in Libraries Influence/Impact the Future of Resource Sharing?” Lars Leon, University of Kansas, made a brief presentation, posed questions to the audience throughout the session, and engaged attendees in a variety of current topics and trends. There were ninety-three-plus attendees for the hour-long session. The room was a good size and accommodated the number of attendees. We believe that out of that session there will be ideas to consider for future programming. The committee was pleased with the attendance and participation by attendees. Lars did an excellent job presenting various topics and facilitating the discussion. This may be a good model for future sessions.

Jeanne Voyles, Co-Chair

STARS ILL Research and Assessment Committee
As of June 2013, the STARS Executive Committee approved a name change for the STARS ILL Research and Statistics Committee. The new name will be the STARS ILL Research and Assessment Committee with the following charge:

To explore, develop, and promote assessment activities focusing on library resource service communities and STARS membership needs. Support research and assessment collaboration among STARS members. Coordinate, produce, and review STARS program evaluations and other self-assessment activities.

The committee continues to brainstorm ideas about this new charge and the expectations that come with it. Much organization will need to be done over the next year to ensure the success of this new direction.

The committee worked diligently to plan a program for the 2013 ALA conference in Chicago. The program title was “Does Your Data Deliver for Decision Making? New Directions for Resource Sharing Assessment.” The presenters included: Charla Lancaster, Director of Assessment and Library Access Services, Virginia Tech; Collette Mak, Manager, University of Notre Dame; and Margaret Ellingson, Team Leader, Interlibrary Services, Emory University. The program was successful with over 200 attendees (standing room and sitting room on the floor only), as the room could not accommodate all that wished to attend.

In the year leading up to the program, the team worked on shaping the topic so that three different perspectives on recent data collections were given. Appropriate planning including marketing, feedback mechanisms, room planning, and organization of the day of activities to name a few was completed.

The committee also made some changes to the ALA Connect web pages in order to better reflect the committee charge.

The committee met several times over the course of the year via Blackboard to discuss these various topics. We look forward to another successful year and look forward to the changes in our charge to support RUSA STARS.

Charla Lancaster, Chair

Vendor Relations Committee
We have reviewed a number of topics that were of interest to members of the committee and determined that the question of how not to print requests and use of mobile technologies are areas that we’d like to pursue in the coming year.

Elizabeth Ringwelski, Chair

From the President

We are fast approaching the Annual Conference in Chicago. Much work has happened since I last wrote to you and much will happen at the Annual Conference in Chicago in June. I am excited and I hope you will be, too, by all the wonderful things happening in RUSA.

RUSA President’s Program in Chicago: Come and Hear Lee Rainie
I am excited about the President’s Program this year, entitled The Myth and the Reality of the Evolving Patron: The RUSA President’s Program. Lee Rainie, Director of the Pew Internet & American Life Project will present information from Pew’s extensive research about how people use information and libraries, based on recent research completed by the Project he leads and give us food for thought about the questions we should ask ourselves and our users as we consider this data. Join us on Saturday, June 29 from 4:00-5:30 P.M. at the McCormick Place Convention Center, room S105 a-c.

Equally exciting to me is the follow-up discussion forum the next morning that carries Mr. Rainie’s information and ideas out to attendees. On Sunday, June 30 at 10:30 A.M. in room E351 of the McCormick Place Convention Center, our distinguished panel, moderated by Marie Radford, consisting of Emily Ford, David Lankes, Marie herself, and Joyce Valenza will interact with Mr. Rainie and the participants in the forum to discuss the characteristics of library users and their implications for libraries and the services we provide.

The co-chairs of the RUSA President’s Program, Mary Mintz and Joseph Thompson, along with the hard-working members of the committee, Emily Kornak, Dianna McKellar, Sherri Michaels, and Matt Neer, have planned a wonderful set of programs for Chicago and I am looking forward to them. I hope you will join us for one or both of these important sessions.

Mark Your Calendar for RUSA’s Wonderful Upcoming Programs in Chicago

RUSA’s Signature Programs:

  • RUSA 101
    Friday, June 28, 3:00-4:00 P.M.
    Hyatt Regency McCormick Place, Jackson Park 10 A, B, C
  • RUSA President’s Program
    Saturday, June 29, 4:00-5:30 P.M.
    McCormick Place Convention Center, S105 a-c
  • Literary Tastes Author Event
    Sunday, June 30, 8:00-10:00 A.M.
    McCormick Place Convention Center, S103bc
  • RUSA Awards Reception and Volunteer Appreciation Party
    Sunday, June 30, 5:00-6:30 P.M.
    Hyatt-Regency McCormick Place, Prairie Room
  • Andrew Carnegie Medals for Excellence in Fiction and Nonfiction Ceremony and Reception
    Sunday, June 30, 8:00-10:00 P.M.,
    Ticketed event; separate registration required; registration information here.
    Radisson Blu Hotel, Atlantic Room A

Not to Be Missed RUSA Programs:

In addition, RUSA is sponsoring a number of important discussion sessions where you can share ideas with your colleagues.

Use the ALA Conference Scheduler to create a personal schedule and you will be alerted to any last minute location changes.

Free Upcoming Webinars
In an effort to provide greater value for RUSA members, the RUSA Board approved a plan to provide a group of high quality webinars, one sponsored by each RUSA section, free to RUSA members. The Professional Development Committee, led by Jim Rettig, has been carefully reviewing proposals and we will have seven new webinars free to RUSA members over the next eight to nine months. They will cover such topics as: genealogy and history resources, online reference resources, reference tracking and data collection, industry research, sharing resources worldwide, and creating an “elevator speech” to tell non-librarians about reference services. Stay tuned for more details!

Strategic Planning
At the Midwinter meeting, RUSA sponsored its annual Town Hall and Think Tank meetings with a theme of encouraging members to be more involved in RUSA and to support members as they engage in RUSA activities. As a result, the RUSA Board and Executive Committee are looking closely at the RUSA Strategic Plan and making plans to update it at the Annual Conference. Each section and standing committee has had an opportunity to weigh in on new initiatives they feel are high priority and we will add more objectives and tasks to facilitate member interest and engagement.

Leadership Development Plan
One of the pieces of the RUSA Strategic Plan (and a good complement to the plans of current ALA President, Maureen Sullivan) is to develop leadership skills in RUSA member leaders. This year we are trying a pilot project to send RUSA-level officers and chairs, standing committee chairs, and section leaders to the Servant Leadership in Your Library preconference at the ALA Annual Conference in Chicago sponsored by our sister division ASCLA. Those who participate will be asked to help to develop a RUSA leadership program to help us support RUSA as the best division within ALA. See the RUSA Blog for more details.

Move to Adobe Connect from Blackboard
Our efforts, using RUSA Reserve funds, over the past year to provide greater support for online webinars and committee meetings using a combination of new conference call lines and Blackboard Collaborate software have been a resounding success. Now that ALA has purchased a subscription to Adobe Connect, RUSA will move to that software beginning in June and training programs are going on right now.

New RUSA Guidelines
The RUSA Board has approved two new sets of RUSA guidelines. They are: Guidelines for Business Information Responses and Guidelines for Behavioral Performance of Reference and Information Service Providers. These will be posted to the RUSA web site soon. The Reference Services Section (RSS) has also put forward a proposal to update the RUSA Professional Competencies for Reference and User Services Librarians.

Congratulations to New RUSA Officers
Our new officers will join Kathleen Kern who will take over the reins of RUSA as its new president at the end of the Chicago conference.

  • President-Elect: Joseph Thompson
  • Secretary: Erin Rushton
  • Director-at-Large: Margaret W. Ellingson and Louise Mort Feldmann

The Last Word(s): Thank YOU!
As I end my term in the RUSA Presidency, I want to take the opportunity to say thank you to all of those with whom I have worked this past year.

Special thanks go to the RUSA Office staff, who were always kind and never laughed at my ideas, including our Executive Director, Susan Hornung, Andrea Hill, Liz Markel, and Leighann Wood. The Executive Committee members gave wonderful advice and also deserve thanks and high praise: Gary White, Past President; Kathleen Kern, Vice-President/President-Elect; Carolyn Larson, Secretary; and Jennifer Boettcher, RUSA Councilor. A big thank you goes out to Gary and Carolyn as they leave the Executive Committee at the end of their terms.

The members of the RUSA Board regularly and generously give of their time and their ideas. Thank you to all of the section chairs—David Atkins (STARS), Debbie Bezanson (MARS), Ann Fiegen (BRASS), Sarah Hammill (RSS), Sara Morris (History), and Mary Parker (CODES)—for their hard work and good advice.

Members-at-Large serve as mentors to standing committees, sections, and all of RUSA. I want to send a big thank you to Wayne Bivens-Tatum and Judy Solberg, retiring Members-at-Large, for all of your hard work. To our continuing Members, Cindy Levine, Celia Ross, Doris Ann Sweet, and Patrick Wall, my thanks and best wishes for the coming years.

Diana Schonrock and Elizabeth Stephan and the Just Ask Team are moving forward to help us tell the story of reference services to the world. Elizabeth (editor of the RUSA Update) and Barry Trott I (editor of RUSQ) continue to provide our members with up-to-date and useful information.

All the committee members, both of RUSA standing committees and RUSA sections, served everyone in RUSA very well. Know that you are appreciated!

To all of the members of RUSA who share your ideas and your joys and frustrations with us, a big “thank you”! for your support.

To Kathleen Kern and the new Executive Committee as well as the new members of the RUSA Board—I wish you all a happy and productive coming year.

Mary Pagliero Popp
RUSA President 2012-2013

RUSA News

Special Leadership Development Opportunity for RUSA Members
Participate in the “Servant Leadership at Your Library” preconference at a significantly discounted rate! Act quickly to take advantage of this special offering. More information is at the RUSA blog.

Authors Announced for RUSA Literary Tastes Author Event
We have a stellar author lineup this year! Add the event to your conference schedule, and bring your book-loving friends. More Literary Tastes event information here.

This year’s authors:

  • Peter Heller, author of 2013 RUSA Notable Book The Dog Stars (Knopf).
  • Jonathan Tropper, author of 2013 RUSA Notable Book One Last Thing Before I Go (Dutton).
  • Matti Friedman, author of The Aleppo Codex: A True Story of Obsession, Faith, and the Pursuit of an Ancient Bible (Algonquin), which won the 2013 Sophie Brody Medal for achievement in Jewish literature.
  • Lyndsay Faye, author of The Gods of Gotham (Putnam), the top pick for The Reading List’s Mystery category in 2013.

Time to Celebrate!
Mark your conference schedule for the RUSA Awards Reception and Volunteer Appreciation Party, which will be held from 5:00-6:30 P.M. on Sunday, June 30 at the Hyatt Regency McCormick Place, Prairie Room. It’s always a fun event, and a great opportunity to celebrate the most outstanding people and accomplishments in our field.

Who is Joe Thompson?
Learn more about RUSA’s new Vice President/President-Elect with this fun Q&A over at the RUSA blog.

Read It: Reference & User Services Quarterly
Have you checked out the new issue of Reference & User Services Quarterly (RUSQ) yet? Here’s an overview. There’s lots of good stuff in this issue. If you haven’t activated your digital subscription yet via Metapress, look at the RUSA website under the Communications tab at the top of the page. Questions about RUSQ? Contact Andrea Hill, RUSA web manager at ahill@ala.org.

Finalists: Andrew Carnegie Medals for Excellence in Fiction and Nonfiction
Are you on #teamjunot, or #teamerdrich? Review the finalists for this year’s medals, and join in the conversation on Twitter using the hashtag #ala_carnegie. Don’t forget to buy your event tickets!

RUSA Committees

RUSA Conference Program Coordinating Committee
As of this writing, the proposal form for 2014 Midwinter Institutes and 2014 Preconferences and Programs was about to close on May 15. The committee is preparing to review the proposals in advance of its next meeting on Friday, May 24. Recommendations will then be sent on to RUSA Board so that it can approve the slate of programs and budgets when it meets in Chicago during this year’s Annual Conference.

Many thanks go to this year’s CPCC members, who have worked through so many of the questions that followed the release of last year’s ALA Conference Changes Roadmap. It has been a great team effort!

ALA Annual 2013 in Chicago is almost here! See RUSA President Mary Popp’s report for a review of the fifteen fantastic programs organized by RUSA sections and committees, as well as the Business Reference 101 preconference from BRASS on Friday, June 28.

Joe Thompson, Chair

RUSA President’s Program Planning Committee
The committee is putting together the final pieces of this year’s RUSA President’s Program—one of the major events at this year’s ALA Annual Conference. We hope to see you at the program on Saturday, as well as the Sunday morning discussion! See below for details.

Saturday, June 29, 4:00 pm – 5:30 pm

The Myth and the Reality of the Evolving Patron: The RUSA President’s Program

Just how well do you know the people who use your library? Lee Rainie, Director of the Pew Research Center’s Internet & American Life Project and co-author of Networked: The New Social Operating System, shares the latest data about how our clientele are interacting with information technology. Learn about patron preferences and behaviors during this program. Then, join Rainie and library leaders on Sunday, 10:30-11:30 A.M. to discuss how the data will influence your library’s future. #rusapres13

Sunday, June 30, 10:30-11:30 A.M.

The Myth and the Reality of the Evolving Patron: The Discussion Continues

The discussion continues following the previous day’s RUSA President’s Program! Lee Rainie, Director of the Pew Research Center’s Internet & American Life Project, returns to participate in a discussion with library leaders featuring Emily Ford, David Lankes, Marie Radford, and Joyce Valenza. We will discuss how the Pew data will influence your library’s future. #rusapres13

Joe Thompson and Mary Mintz, co-chairs

RUSA Just Ask
RUSA’s Just Ask Committee has been working on several projects, including an upcoming webinar on how to manage change. Several of our members, Julie Strange and Cathay Crosby, have been working on a pilot Ask Campaign. Strange, Statewide Coordinator or Maryland’s JustAskNow!, and Crosby, Operations Assistant of JustAskNow!, used the tenth anniversary of the service as a starting point. Their Ask Campaign, loosely based on the READ campaign, will feature library patrons holding a sign with a question asked through JustAskNow!. These will be turned into materials used to promote reference service. Crosby posted about their experience in ALA Connect along with some more background info on the JustAskNow! website.

Elizabeth Stephan and Diana Schonrock, co-chairs

Emerging Leader Report

Being a member of the 2013 ALA Emerging Leader Class has been a great experience. I truly appreciate this sponsorship. My group is currently preparing to present our poster session in June at the ALA Annual Conference. So far, we have been researching information about the ways adult learners learn and other issues surrounding adult education. We created a survey about adult learning and sent them out to LIRT members to complete. That information is being used to help create our four tutorials about adult learning.

Our poster session is scheduled for Friday, June 28, 2013 from 3:00 p.m. to 4:00 p.m. It will be held in the McCormick Place Convention Center, Room S405. We are looking forward to more leadership training and presenting our research in Chicago.

Alicia Finley
MLIS Graduate 2013
University of North Carolina at Greensboro

Message from the Chair

BRASS Notes

Carol Schuetz, Editor

 

Hello BRASS members!

BRASS celebrates 25 years as a section at ALA annual in Chicago 2013. All committees have been hard at work to bring you a full program schedule beginning on Friday morning June 28 and continuing through Monday night’s 25th BRASS Anniversary reception and dinner July 1 and the Tuesday morning’s Executive Board meeting. Twitter will be right there with you this year, follow along at BRASS’ very own hashtag #bizref. All members are invited to committee meetings of BRASS where many initiatives that improve business librarianship are happening; read more in these notes about those activities. Not a volunteer yet? There are many ways to participate in BRASS virtually and in person. BRASS welcomes you, contact incoming 2013-2014 Chair Andy Spackman.

Congratulations to our BRASS award winners. Plan to attend the RUSA Awards Ceremony to honor the accomplishments of our colleagues.

  • BRASS Gale Cengage Learning Award for Excellence In Business Librarianship: Michael R. Oppenheim
  • BRASS Gale Cengage Learning Student Travel Award: Kelly LaVoice
  • BRASS Business Expert Press Award: Annette Buckley
  • Emerald Research Award: Jennifer Boettcher
  • Morningstar Public Librarian Support Award: Salvatore DiVincenzo

Congratulations also to our newly elected BRASS officers: Todd Hines, incoming Chair-elect and Elizabeth Malafi, incoming Member at Large.

The Publications and Communications Committee will be posting a detailed conference schedule including all committee meetings but in the meantime, here are the BRASS conference highlights in brief. Be sure to also watch BRASS-L, the BRASS Facebook andBRASS website, #bizref on Twitter and the RUSA Blog for information about section activities. Room locations are found on the ALA 13 scheduler.

Programs (watch for more updates on BRASS-L)

 

Ann Fiegen
BRASS Chair 2012-2013
afiegen@csusm.edu

BRASS Committee Reports

BRASS 25th Anniversary Planning Committee
BRASS will be celebrating its 25th anniversary with a reception and dinner at ALA Annual in Chicago on Monday evening, July 1; from 6:00-10:00 P.M. atFulton’s on the River BRASS members are invited to this free event. Please RSVP by May 23 by sending an email to RUSABRASS25@gmail.com. Many thanks to our Grand Sponsor, Gale Cengage Learning, and to our other vendor sponsors: S&P Capital IQ, ReportLinker, Morningstar, Annual Reviews, EBSCO, Mintel, PrivCO, SimplyMap, Mergent, and Emerald. The 25th Anniversary event will be preceded by a “Meet the Analysts” reception which will be hosted by Mintel in their new offices just across the river from Fulton’s. More details on that event will be forthcoming. Please visit our event website

Louise Feldmann, 2011-2013 Chair

BRASS Business Reference in Academic Libraries Committee
Core Competencies for Business Students Task Force

The Business Reference in Academic Libraries committee is continuing its work with Special Library Association’s (SLA) College and University Business Libraries (CUBL) group on the Core Competencies Task Force. This task force is charged with creating research proficiency standards for business students. The first phase of the project was brainstorming what librarians think are good research skills for students. Currently, the committee is evaluating the literature and discussing what professors, employers, and student experiences report as good core competencies. A big thank you to CUBL’s Carissa Marie Phillips for starting this phase of the project. The group is planning on meeting at ALA Annual in Chicago.

BRASS/ RUSA EMERALD AACSB Workshop for Academic Business Librarians

You may have also noticed a call put out to the BRASS-L and BUSLIB-L listservs about the upcoming Emerald sponsored workshop on business accreditation at ALA annual: How can the library continue to support the business school through the accreditation process? BRASS is fortunate to have as keynote speaker Dr. Dan LeClair, VP and Chief Operating Officer of AACSB International speak to us about changes in AACSB accreditation. The workshop will also address your experiences with AACSB business school accreditation standards and your library’s involvement and their creation. Please take a moment to fill out the survey and share your experiences with us. Remember that you are a valuable source of professional information and your input is greatly needed and appreciated! The link to the free registration page is above.

Charles Allan, 2012-2013 Chair

BRASS Business Reference in Public Libraries Committee
Business Reference in Public Libraries Committee Forum on June 29 from 2:00-3:00P.M.—“Business Librarian’s Reference Shelf”—a panel discussion featuring authors of valuable and practical books for the business librarian.

Check out our new Public Libraries Briefcase – Harness the Power of Branding by Eric Petersen from H&R Block Business & Career Center at the Kansas City Public Library.

Elizabeth Malafi, 2011-2013 Chair

BRASS Program Planning Committee
Brass1

Investment Success! Building & Managing Your Retirement Portfolio

Monday, July 1, 2013, 8:30-10:00 A.M.

Good personal investment education is important for librarians and library staff. We are an occupational group that is rarely able to access top financial advice. In this program, investment professionals will demystify the process and help us understand essential principles and how to apply them to make better decisions to meet our retirement goals. The presentation will include a discussion of the common mistakes investors make, why we make them, and how to avoid them.

Speakers

Charles Rotblut, CFA, Vice President, American Association of Individual Investors
Rotblut is a vice president of the American Association of Individual Investors (AAII). He is the editor of the AAII Journal. He authors the weekly AAII Investor Update e-newsletter and his commentary is published on both Seeking Alpha and Forbes.com. He has analyzed both publicly traded and privately held companies. Charles’ experience includes working for Zacks Investment Research, an investment research firm; INVESTools, an investment education company; Curian Capital, a money management firm; and McClure, Schumacher & Associates, a business valuation firm. Charles is a graduate of the University of Kansas, where he earned a bachelor’s degree in Journalism. He is a holder of the right to use the Chartered Financial Analyst (CFA) designation.

Jeremy Glaser, Morningstar Markets editor
Glaser is markets editor for Morningstar.com and responsible for directing all stock market coverage for Morningstar’s website for individual investors. Prior to assuming his current role in 2009, he was a senior equity analyst for Morningstar, covering the leisure, hospitality, and gaming sectors. He joined Morningstar in 2006. Glaser holds a bachelor’s degree in economics from the University of Chicago.

Peter McKay, 2012-2013 Chair

BRASS Business Reference Sources Committee
The Business Reference Sources Committee Publishers’ Forum Sub-Committee headed up by Penny Scott has been hard at work finalizing details for the program.

The Publishers’ Forum will be held from 1:00-2:30 P.M. on Sunday, June 30 and is currently schedule in N227a of the McCormick Place Convention Center. The program is titled “Finding Business Information in a Googlized World: The Future of Business Research and Discovery Layers”. “What is the impact of discovery services on business information? How are discovery services affecting business publishers, particularly on the specialized business databases side? Most of the discovery platforms tend to be focused on articles, not pulling out data that business researchers seek. Representatives from Proquest, OCLC, Ebsco, and Ex Libris will speak and, more importantly, answer questions about their services and how they are working to incorporate these more specialized data sources”.

Ed Hahn has also been riding herd on the Reference Sources Nominating Sub-Committee and getting additional sources nominated for consideration by the committee as a whole. Currently we have twenty-nine titles nominated, but we would still like to have more as we get ready to make our final determinations. Please contact Ed (edwardhahn@weber.edu) or myself (hurstsj@miamioh.edu) if you have Business Reference sources you would like the committee to consider.

This year as our meeting time at ALA has been cut to one hour (4:30-5:30 P.M., Saturday, June 29); the Committee will be trying something new. We will hold a virtual meeting in May to discuss the nominated titles and make some preliminary decisions. This will hopefully free up some time at ALA to allow us to discuss other topics, including choosing next year’s nominating coordinator and making final preparations for the Forum as well as finalizing the winning titles and selecting who will write the reviews for each of them for the RUSQ column.

Susan Hurst, 2012-2013 Chair

BRASS Discussion Group Committee
The BRASS Discussion Group will host an open forum at ALA’s Annual Conference in Chicago on Sunday, June 30, 2013 from 8:30-10:00 A.M. Two main points of discussion:

  1. Working with the tech transfer process and the librarian’s different roles in University, Public, and Private Sector. What we can learn from each other.
  2. Doing Market Research for online businesses. What are the best resources for researching the online environment? As always, there will be time for the lively open forum. A short all-BRASS membership meeting will precede the discussion topics.

Jason Dewland hosted the first Discussion Group online webinar on April 5,Commercialization Research on Innovation and Entrepreneurship (CRIE). CRIE is the first patent database that will allow researchers to data mine all US patents with the ability to download up to 500,000 records per query. The webinar was well attended with about twenty-four people from around the country. Please be on the lookout for our first online BRASS Discussion Group announcement.

Have a topic idea? Please post suggestions to the BRASS Suggestion Wall. Past discussions have focused on working with businesses and entrepreneurs, free business related web resources, publishing, and other topics related to business librarianship. We look forward to hearing your suggestions.

Jason Dewland, 2012-2013 Chair

BRASS Education Committee
The BRASS Education Committee will be presenting the 2013 preconferenceBusiness Reference 101: Core Competencies for Business Librarianship on June 28 from 8:30 A.M.-4:00 P.M. at the ALA Annual conference in Chicago. It will address the most common business reference issues and core resources, evaluation of your business collection, and licensing electronic business products. The registration is in full swing, and we are expecting another successful event! You don’t need to be registered for the ALA Annual Conference to attend this workshop. Register here.

Our proposal to the BRASS Executive Committee to tweak the webinar submission and approval process was approved. The goal of the proposal is to increase visibility of BRASS initiated webinars. We are glad to report that RUSA will be adding section affiliation to the webinar submissions and publicity. The second proposal to offer discounts at the section level was unfortunately not possible.

Jennifer Boettcher will be offering a free webinar on industry research as part of the RUSA’s “one-free-webinar-per-year” initiative. As part of this program, she will cover updates on using the Census information for industry research. Stay tuned for more details!

Natasha Arguello, 2012-2013 Chair
University of Texas at San Antonio
http://connect.ala.org/node/65121

http://brass.libguides.com/

BRASS Membership Committee
Don’t you LIKE us? Please become a “friend” of BRASS Facebook page. See pictures and events. Committee chairs this is your opportunity to publicize your events and previews of your speakers. You can LIKE US viahttps://www.facebook.com/ala.rusa.brass.

Kelly Janousek, 2012-2013 Chair

BRASS Vendor Relations Committee
The BRASS Vendor Relations Committee has continued to assist the BRASS 25th Anniversary Planning Committee by reaching out to new vendors and working with longtime partners to help secure funding for the event. We are looking forward to celebrating in style! Committee members include Paul Brothers and Lydia LaFaro.

Celia Ross, 2011-2013 Chair

BRASS Publications and Communications Committee
In anticipation of the upcoming ALA Annual Conference in Chicago, the BRASS Publications and Communications Committee is working on updating the BRASS web pages. We are trying to clean up links and content to ensure that we can deliver all the information needed for BRASS members to have a great and productive time at Annual, including events related to our BRASS 25th Anniversary celebration. At this time we are also working on producing a BRASS events schedule—this popular resource shows all the BRASS-related events at the Conference so everyone can find and enjoy all that BRASS has to offer. We will post it to the BRASS listserv and to the BRASS web page.

Finally, one more bit of great news: We are delighted to welcome Annette Buckley to the BRASS Publications and Communications Committee as our new Webmaster. Buckley has already done some great work on the BRASS website, and we look forward the many innovations she has planned for the future!

John Gottfried, 2012-2013 Chair

BRASS Section Review Committee
This is the year for the review/evaluation of the committees that comprise the BRASS section of RUSA. If you are a committee chair, you should soon be contacted by a BRASS member asking permission to be included on the agenda of your committee’s meeting at the ALA annual conference in June. More information to follow soon. Thank you in advance.

Paul Brother, 2012-2013 Chair

BRASS Morningstar Public Librarian Support Award Committee
The committee for the Morningstar Public Librarian Support Award is proud to announce this year’s recipient; Salvatore DiVincenzo, business librarian at Middle Country Public Library in Long Island, New York. The award, sponsored by Morningstar, offers $1,000 in travel funds for ALA’s Annual Conference to a business librarian from a public library.

Melissa Jeter, 2011-2013 Chair

BRASS Gale Cengage Learning Excellence in Business Librarianship Award Committee
Michael R. Oppenheim is the 2013 recipient of the Gale Cengage Learning Award for Excellence in Business Librarianship. Oppenheim is the Collections & Reference Services Librarian at the Rosenfeld Management Library, UCLA Anderson Graduate School of Management. He is the co-author of: Marketing Information: A Strategic Guide for Business and Finance Libraries, and co-editor of the recent The Basic Business Library: Core Resources and Services (5th ed., 2011). He has also made countless contributions as a leader in professional associations. One of his colleagues summed it up best, “he is the business librarian’s librarian”.

Congratulations, Michael!

Patricia Kenly, 2011-2013 Chair

BRASS Gale Cengage Learning Student Travel Award Committee
Kelly LaVoice, graduate student of Library and Information Science at Rutgers University, and current business librarian intern at the University of Pennsylvania’s Lippincott Business Library, is being awarded the 2013 BRASS Gale Cengage Learning Student Travel Award. The award, sponsored by Gale Cengage Learning and the Business Reference and Services Section (BRASS) of RUSA, offers $1,000 and a one year membership to BRASS to an outstanding MLIS student to fund travel to the ALA Annual Conference.

Todd M. Hines, 2012-2013 Chair

BRASS Business Expert Press Award Committee
The BRASS Business Expert Press Award for Academic Librarians Committee is proud to announce this year’s recipient of the travel award to attend the annual conference in Chicago. Please congratulate Annette Buckley, Business Research Librarian at UC Irvine. By the way, some of you may know Annette as the upcoming volunteer BRASS Webmaster—A BIG THANK you from your BRASS colleagues!!!

Paul Brothers, 2012-2013 Chair

BRASS Emerald Research Award Committee
The Emerald Research Grant ($5000) was awarded to the following person:

Jennifer Boettcher, Business and Economics Reference Librarian at Georgetown University Library. Her winning proposal, “Zombie List: for information sources that should not die,” outlined the process of developing an online finding aid of business-related sources that have been discontinued or changed formats and list alternate ways to get the same or similar information. Boettcher’s research interests are in government sources and industry research.

Christy Goodnight, 2012-2013 Chair

CODES Section

CODES

Barry Trott, Editor

 

The Readers’ Advisory Research and Trends Committee’s latest CODES Conversation had over 400 participants. Co-Chair Neal Wyatt notes, “We all got multiple personal notes of thanks for offering it and detailing how useful it was.”

From Bill McHugh, “I just wanted to let everyone know that the proposal from the Reference Publishing Advisory Committee for one of the free RUSA Webinar slots has been approved. The proposed Webinar will be based on our discussion forum in Seattle, ‘Are Users Finding Our Online Reference Resources?’ The four speakers at that forum have agreed to take part in the Webinar. The committee will be working on the planning for this event in the coming weeks and in Chicago; we’re anticipating that it won’t happen until after annual, but it will need to happen before December 31 in order to receive this funding. The RSS Education and Professional Development for Reference Committee has also been working with us on this project.”

Don’t forget to attend the Literary Tastes event at Annual, Sunday, June 30, from 8:00-10:00 A.M., to listen to some of the year’s best authors discuss their works and the craft of writing while enjoying the company of other book lovers. All Annual Conference registrants are invited to participate in this conference program.

Now’s the time to complete the RUSA Volunteer Form, especially if you are interested in serving on one of the many CODES awards committee which are appointed in the fall.

CODES is offering several programs at Annual and we welcome everyone to attend CODES committee meetings to learn about CODES and see which committees in which you might be interested joining. Check the conference scheduler for program times and details.

Message from the Chair

History

Laura Hibbler, Editor

 

You will notice some changes in the History Section’s activities in Chicago. For the first time in many years the Section will have an All Committee Meeting on Saturday, June 29 at 8:30 A.M. In addition to a time for all committees to work, there will be a brief open meeting to provide updates on some exciting changes in the Section. On Sunday the section will have two programs! At 8:30 A.M. Library Engagement in National History Day Activities, will highlight how librarians at a variety of different institutions support this activity. Later on Sunday, June 30 at 1:30 P.M. Digital History: New Methodologies Facilitated by New Technologies, will explore the efforts of librarians and instructors to use technology to teach history. And as always, on Friday, June 28, we will have the Genealogy Pre-Conference and on Saturday, we hope you will participate in the Genealogy and Local History Discussion group.

If you cannot make it to Chicago, please keep up with posts to History-L concerning ways to be involved in the History Section without attending conferences.

Sara E. Morris

History Section Chair, 2012-2013

Message from the Chair

MARS: Update from the Emerging Technologies in Reference Section (MARS)

Join the discussion at http://lists.ala.org/wws/info/mars-l

Cathy Larson, Editor

 

Annual Conference time is just around the corner, and I hope to see many of you in Chicago! The Emerging Technologies in Reference Group (MARS) has two programs and four discussion forums planned as well as several committee meetings, so mark your calendars and we hope to see you often. Also RUSA has a program in two parts as well as an orientation, so there are lots of ways to get involved, learn more, and network with your colleagues. If you haven’t tried out the ALA Scheduler, (http://ala13.ala.org/scheduler) I recommend it. ALA will keep this service up-to-date to reflect last minute room changes, and they monitor the site and may add seats to events where they see high advance demand. The good news is that most of our events are either in the Convention Center, or across the way in the Hyatt Regency McCormick Place which should cut down on many long trips back and forth on the buses.

Friday, start out with RUSA 101: Network, Get Oriented, Get Involved. This is a fun orientation and get-together. Friday, June 28, 2013 from 3:00-4:00 P.M. at Hyatt Regency McCormick Place, Jackson Park 10ABC.

Saturday morning, June 29, from 8:30-10:00 A.M., the Planning Committee will be meeting in the Hyatt Regency McCormick Place, Boardroom 5 to work on Section Review and to continue updating the section Handbook. If you are interested in observing the work and possibly volunteering for the coming year or two, please join us. At the same time, the RSS All Committee meeting, including joint RSS/MARS Virtual Reference and Virtual Reference Tutorial Committee will be held at the McCormick Place Convention Center N226.

Next up, our Management of Electronic Resources Committee is sponsoring a discussion forum, Counting the Counts: the State of Public Services Statistics and Reporting. We’re all faced with the increasing need to make thoughtful data-driven decisions and to demonstrate our value to our communities and our parent institutions. Please join us from 10:30-11:30 A.M. in the Hyatt Regency McCormick Place Burnham 23AB, for what is sure to be a critical conversation. The Committee will be following up the conversation after Annual with a webinar on reference statistical tools, so keep an eye on your email for further details.

Saturday afternoon from 1:00-2:30 P.M. our newest committee, User Experience Design will host a discussion forum, How Wide the Divide—Why We are Still Asking, followed by our Virtual Reference Discussion Group forum on Saturday, from 3:00-4:00 P.M. at the McCormick Place Convention Center in Room N135.

Capping off Saturday, from 4:00-5:30 P.M. in the Convention Center, room S105a-c will be the RUSA President’s Program: The Myth and the Reality of the Evolving Patron, featuring Lee Rainie, Director of the Pew Research Center’s Internet & American Life Project. If you like what you hear, you’ll want to participate in part II, which will take place Sunday morning from 10:30-11:30 A.M. in the McCormick Place Convention Center room E351, where Rainie will again join us to facilitate a more interactive conversation.

On Sunday, June 30, join us for our all committee meeting from 8:30-10:00 A.M. at the McCormick Place Convention Center, room N426a. If you’re on a committee already, this is your primary meeting time. If you’re a member who can volunteer to help with the work of the section, this is a chance to stop by, talk with the committee chairs and members in one location, and find a committee that fits your interests.

Sunday from 1:00-2:30 P.M. will be the MARS Chair’s Program also at the McCormick Place Convention Center, room S403. We will start out honoring Nancy Cunningham, this year’s recipient of the MARS Achievement Recognition Award. Then we have four great speakers lined up: David Bietila, Web Program Director from the University of Chicago, Lesley Moyo, Director of Research & Instruction and Tracy Gilmore, Technical Services Librarian, both from Virginia Tech, and Elizabeth German, Web Services Coordinator from the University of Houston Libraries. They will address the topic: Usability, the User Experience & Interface Design: The Role of Reference.

Sunday from 3:00-4:00 P.M., at the McCormick Place Convention Center, room S404bc, the Local Systems and Services Committee will host a program entitled, Leveraging Open Source Software to Create Library Websites. Nicole Engard will provide an overview on open source software and talk about WordPress, Brendan Quinn will speak about Drupal, and Julie Hardesty will discuss Omeka.

Also on Sunday, from 4:30-5:30 P.M., in McCormick Place Convention Center, room N127, our Hot Topics Discussion Group will host a discussion forum, Big Data at the Desk: Data Visualization and Research for the Rest of Us.

And the last event of Sunday evening will be the RUSA Awards Reception and Volunteer Appreciation Party from 5:00-6:30 P.M. at the Hyatt Regency McCormick Place, Prairie Room.

On Monday, July 1, if you’re still in town, plan to stop by our MARS Executive Committee Meeting from 8:30-11:30 A.M. at the Hyatt Regency McCormick Place Hotel, Room Burnham 23A-C. The meeting is where MARS Committee and Discussion Forum chairs, as well as MARS representatives to RUSA level committees share their activities of the last six months and their upcoming plans. We are meeting jointly with the RSS Executive Committee for the last hour to coordinate activities of our two sections.

If you haven’t yet had a chance to volunteer, please go to http://www.ala.org/rusa/volunteer, or contact Sam Stormont, Vice Chair, Emerging Technologies in Reference Section (MARS) at srstormont@widener.edu.

For those of you who have already volunteered, thanks for all your contributions to MARS and MARS members this year. You are making a difference. Thanks for making this a great year to be Chair.

Debbie Bezanson
bezanson@gwu.edu
Chair, Emerging Technologies in Reference Section (MARS) 2012-2013

MARS Committee Reports

User Experience Design Committee
After an exciting and productive inaugural program at Midwinter, we are hosting our first official event in Chicago. Guest speakers LeiLani Freund and Michele Crump, both of University of Florida, will present the fascinating data published in their new book, Meeting the Needs of Student Users in Academic Libraries: Reaching Across the Great Divide. Their presentation is called, How Wide the Divide—Why We Are Still Asking? In 2011/12, the presenters examined the perceptions and preferences of users and library staff in the information commons (IC) environment. Two survey instruments, one for library users and one for library staff, measured responses to same or similar questions asked of IC users and staff at five academic university libraries throughout the United States. With the analysis of the Crump/Freund surveys, the presenters discuss the perceptions of library staff and library users to confirm the existence of a divide and determine if assessing the user experience will offer strategies to narrow the divide. Will asking the users about their library needs bring about a real understanding of library services? Can academic libraries put the users and their needs at the center of service development and if they do, will this revitalize the library as more than “place”? The presenters will involve the audience through discussion of assessment practices and implementations. Their examples ask the user to participate in the library community, a community defining every user as a distant learner and incorporating mobile technology to access resources at point of need.

The presentation will take place at 1:00-2:30 PM on Saturday, June 29 in the McCormick Place Convention Center, room N135.

Melissa Clapp
shoop@ufl.edu
Chair, User Experience Design Committee, 2012-2013

Message from the Chair

RSS Review

Amy Rustic, Editor

Hello RSSers!!

It’s hard to believe that the ALA Annual conference is in a little more than a month away. By the time you read this, you probably have already purchased your plane ticket and booked your hotel so now it’s time to plan your conference schedule!

RSS has a number of exciting events scheduled at the conference including the Second Annual Trivia Contest!

Be sure to mark your calendar with the RSS Open House on Saturday, June 29 at 8:30 A.M. in the McCormick Place Convention Center, N226. The Open House includes:

  • A Trivia Contest
  • Opportunities to meet new people and reconnect with old friends!
  • Many thanks to EBSCO for the Refreshments!

In addition to the RSS Open House, there are lots of opportunities to discuss hot topics including Arizona Library Services to the Spanish Speaking, Serving the Health Information Needs of Communities, New Reference Services, and more. Through RSS Committees you can also find out the latest in reference research and learn all about Slam the Boards. Read below for more information and see the RUSA for RSS event page for descriptions!

If you can’t make it to ALA, don’t despair! RSS has plans for free webinars, including, “Tried and True and Even Something New: Best Old and New Medical and Health Information Resources.” Stay tuned to RSS-L for more information.

In addition to all of the great happenings from RSS Committees, I would like to say congratulations to the many leaders in our section! This issue of the RSS Review features Cindy Levine as the Member of the Quarter. Read below to learn more about Cindy.

Additionally, the RSS Recognition Committee has selected Larayne Dallas as the RSS Service Achievement Award Winner for 2013. The committee used a number of adjectives to describe Larayne including modest, dedicated, kind, good-humored, and a quiet and effective leader. Be sure to attend the RUSA Awards Reception where we will honor and celebrate Larayne’s quiet but hard-working dedication to the section. Mark your calendars with Sunday June 30th from 5:00-6:30 P.M. at the Hyatt Regency McCormick Place, Prairie Room.

RSS Members are doing lots of great things including quietly leading and serving on committees, publishing pertinent research related to reference and more. To read about what the RSS community is publishing be sure to check outhttp://connect.ala.org/node/184065.

Finally I would like to take a minute to thank you everyone for making RSS the best section in RUSA. As the RSS Chair, I enjoyed working with each and every one of you. I would like to say a special thank you to Jason Coleman who did a great job of always making me sound eloquent in the minutes. Thank you to all of the chairs for your dedication and enthusiasm in leading your committees. Many thanks to Liane Taylor for making my job a lot easier by organizing timelines, deadlines, and expectations during her term. Finally, a huge welcome to Ann Brown, who will take over as chair in July. I think you will find Ann’s leadership style to be relaxed yet purposeful. I look forward to working with her and continuing the great successes of RSS!

I look forward to continuing the successes of RSS!

RSSsarah

 

 

RSS Member of the Quarter: Cynthia Levine
Humanities Reference Librarian, Research and Information Services, NCSU Libraries

RSScindylevine

Describe yourself in 3 words.
Striving for balance.

What do you like to do for fun?
Yoga, cooking, reading, and going to restaurants with friends in ALA conference cities.

Describe RSS in 3 words.
Supportive, smart, friendly.

What do you value most about RSS and/or RUSA?
I’m grateful to both RSS and RUSA for providing a kind of parallel professional life that complements and supports my primary role as a reference librarian at North Carolina State University. It’s been great to be part of these overlapping communities, and to build relationships with librarians across the country. Another benefit has been the ability to experiment with, and practice different kinds of roles, such as leadership and event planning, in a supportive environment. All in all, it’s been a great opportunity to develop skills to bring home, and to share ideas with great friends from other libraries.

Where do you see reference services going in the next 3-5 years?
My hope is that those of us in reference and public services can focus on clarifying and articulating our core values, and use those values as the foundation for moving forward. This should allow us to do what we do best – help people find new ways to connect to the information they need in order to grow, to learn, and to create.

In your own words…
I like to believe that reference librarians can maintain a kind of independence that allows us to be real advocates for our users who seek information – that whenever possible we can help our users overcome barriers – and that in this quest, we can skillfully be on their side.

What makes RSS Great?
“RSS is constantly innovating and adjusting to stay current with the needs of front-line librarians and staff. This includes creating new committees as well as sunsetting old ones and being at the forefront of using conferencing software to share information with its members through webinars and online meetings. Successful libraries live and breathe user-centered design and services. RSS is great because it models this commitment and challenges us all to put users first.”

Jason Coleman, Kansas State University

“When I first started with RSS, I was appointed to a committee. From then on, I made great friends, learned a lot from librarians in all sorts of libraries, and found professional development opportunities not readily available in other parts of ALA. “

Ann Brown, George Washington University

“I appreciate the opportunities for learning from each other as well as to share what I can, and I feel that RSS offers guidance about being involved professionally in the best possible ways. The organization has improved over the last couple of years, too, thanks to the efforts of some great leaders. I love being able to collaborate with academic and public librarians, gaining perspectives I may not otherwise hear.”

Cathay Crosby, Ask a Librarian Delaware Statewide Coordinator

Have a story to share? Let us know what makes RSS Great!
tinyurl.com/rssgreat

RSS Committee Reports

Catalog Use Committee
The Catalog Use Committee will meet during the RSS All Committee meeting on Saturday, June 29 from 8:30-10:00 A.M in McCormick Place Convention Center, room N226. Our meeting agenda will include discussion of a new committee name and updated charge and plans for a discussion forum for Midwinter 2014. The Committee has compiled a bibliography of books and articles on value-added features of both the present and future library catalog available on ALA Connect.

Colleen Seale, Chair

Communication and Teaching at the Point of Need Committee
The committee met virtually on February 13, 2013. This was a time to check in with the committee and to strategize how to move forward. The committee agreed that broadening the scope of the goals beyond technology concerns would be beneficial. As a result of the meeting, the goals were revised and we have begun work on an additional survey that we intend to send out early this summer.

The revised goals are as follows:

  • to explore issues around teaching at the point of need and identify areas where additional support may be needed (we will begin with surveying the community)
  • based on that exploration, build a portfolio of best practices for engaging at the point of need and resources to assist with meeting challenges that arose in the survey data

Holly Wilson, Chair 2013-2014

Discussion Forums Coordinating Committee
The RSS Discussion Forums Coordinating Committee will be holding two discussion forums on reference-related topics at Annual.

Keeping it Real in a Virtual World: Managing and Promoting Your Online Reference Collection
Facilitators: Sara Memmott, Eastern Michigan University Library, and April Levy, Reference & Instruction Librarian, Columbia College Chicago Library

Sunday, June 30, 1:00-2:30 P.M., Hyatt Regency Chicago, Columbus KL

As reference sources continue to migrate from print to online, librarians face challenges in managing and promoting these new online reference collections.  Increased cost, restrictive subscription models, less visibility, and increasing use of mobile devices and apps are just a few of the issues being encountered in all types of libraries.  Gather with colleagues to discuss how we can “keep it real” and acquire, manage, and promote online reference collections that provide real, valuable information for our community members.

Technology Competencies for Reference Librarians
Facilitator: Tina Chan, State University of New York at Oswego

Monday, July 1, 8:30-10:00 A.M., Hilton Chicago, Buckingham Room

Patrons expect reference librarians to know the latest technology.  From basic computer skills and computer troubleshooting, to using the online catalog and databases, to navigating and troubleshooting mobile devices, questions run the gamut and require utilizing a variety of skills and knowledge. What technology competencies does your library expect librarians to have?  What competencies should librarians have to help them better assist patrons?  How do you keep skills up-to-date?  Meet with colleagues to discuss these and other questions related to the ever changing technology landscape in libraries and its impact on providing quality reference services to customers.

Crystal Lentz, Chair 2012-2013

Education and Professional Development for Reference
The Education and Professional Development for Reference Committee will meet at Annual during the All RSS Committee meetings on Saturday, June 29 from 8:30-10:00 A.M. at McCormick Place Convention Center, room N226. The Committee hopes to offer a free workshop opportunity at an upcoming ALA conference, watch for future information.

Kristen Mastel & Joseph Yue, Co-Chairs 2012-2013

Evaluation of Reference and User Services Committee
ERUS has joined forces with the Virtual Reference Services (VRS) Committee and created an ad hoc committee to survey the current state of virtual reference. VRS chairs Don Boozer and Alisa Gonzalez and I are very excited about this and sat in on an excellent virtual meeting the ad hoc committee had. Anyone who is interested in hearing an update in person should find the ERUS and VRS tables at the RSS Open House at Annual.

Ellen Keith, Chair, 2011-2013

Health and Medical Reference Committee
The committee will host a program during the ALA Annual Conference, Different Strokes: Serving the Health Information Needs of a Diverse Community. The program will take place Sunday, June 30, 2013 from 1:00pm to 2:30 P.M. in the McCormick Place Convention Center, room S102a. The committee’s suggestion for a free RSS webinar on health and medical resources has been accepted, and the presenters are planning the date and time for the webinar. Details will be announced shortly. A subgroup to rewrite guidelines for medical reference has met several times to discuss guidelines planning. The committee continued to discuss the creation of an ALA Connect Community for health and medical reference discussions. The committee has established a listserv where librarians can discuss issues regarding medical reference. The email address is medref@ala.org. The link to subscribe is http://lists.ala.org/sympa/subscribe/medref.

Karen Vargas, Chair 2012-2014

Job and Career Reference Committee
The Job & Career Reference Committee is setting up a wiki for use by librarians to include career resources. This wiki is intended for different types of institutions (public, academic, & career colleges). For more information or to get involved with our online wiki efforts, contact the committee chair Kate Oberg (Kathryn.oberg@gmai.com).

Kate Oberg, Chair 2012-2013

Library Service to an Aging Population
Library Services to an Aging Population met in April to review its charter, and the Guidelines on Library and Information Services to Older Adults. We expect to approve new charter language at the June meeting. The committee is sponsoring a program at ALA Annual in Chicago: Boomers to Seniors: Library Models for Serving and Engaging Older Adults on Monday, July 1 from 8:30-10:00 A.M. at the McCormick Place Convention Center, room S106b.

Abigail Elder, Chair 2012-2013

Library Services to the Spanish Speaking
Arizona Libraries: Spanish Services and Community Outreach will take place at ALA Annual in Chicago, Sunday June 30, 3:00-4:00 P.M. at the McCormick Place Convention Center, room N227a.

As a border state, Arizona has historically had a large Spanish-speaking/Latino community. With the recent increase in immigration from Mexico and other Spanish-speaking countries, library services and outreach to these communities is needed more than ever. Come learn how Yuma County Library District and Pima County Public Library have used their resources, staff skills, and community-building to provide relevant services and programming to these ever-growing communities. We will share examples of successful programming and provide strategies for making connections to your own Spanish Speaking communities. Presented by Paulina Aguirre-Clinch, Marissa Alcorta, Paula Maez, Emily Scherr, and Cecilia Tovar.

Stephen Marvin, Chair 2012-2013

Marketing and Public Relations for Reference
Our committee is pleased to be co-sponsoring a three part program, Slam the Boards: a Model for Marketing through Action with MARS/VR (Don Boozer and Alisa Gonzalez). The third part of the program will be held at ALA Annual on June 29.

Let’s Discuss How it Works for You/Your Library (on June 29). Attend the follow-up discussion forum based on the previous webinars held on May 21 and June 10. Share your “Slam” experiences and learn from your colleagues! Saturday, June 29, from 3:00-4:00 P.M. Hyatt Regency McCormick Place, room Clark 22A-C

The webinars and discussion forum have been co-sponsored by the RSS Marketing and Public Relations for Reference Services Committee and the RSS/MARS Virtual Reference Services Committee.

If you have any questions, please contact webinar organizers Don Boozer (librarian.don@gmail.com) , Alisa Gonzalez (acgonzal@nmsu.edu) or Cathay Crosby (cathay.Crosby@lib.de.us).

Cathay Crosby, Chair 2011-2013

Recognition Committee
The Recognition Committee received a number of nominations for the RSS Service Achievement Award and selected Larayne J. Dallas (engineering librarian at the University of Texas at Austin) as the 2013 winner!

Larayne will be honored at the RUSA Achievement Awards Reception and Volunteer Appreciation Party, which will be held from 5:00-6:30 P.M. Sunday, June 30 at Hyatt Regency McCormick Place, Prairie Room. All conference attendees are invited to participate in this celebration, which will include hors d’oeuvres and a cash bar, so please consider attending.

Larayne has had a long career in RSS. She is widely regarded as one of the most hard-working RSS members having served on, or chaired, numerous committees over the past ten years. She’s also an active and generous mentor for members and new chairs. Her involvement in RSS includes:

  • Served four years (2005-2009) as a member of the RSS Organization Committee.
  • Chair (2006-2007) of the RSS Management of Reference Committee, while continuing as a member (2003 -2007)
  • 2002-2004 first chair of the ALA/RUSA Hot Topics in Front Line Reference Discussion Group
  • Chair and RSS member of the RUSA RSS 2010 Nominating Committee
  • 2003-2004 member of the MOUSS Nominating Committee
  • RSS Honor Roll (2009)

These are a few words and phrases that immediately come to mind when Larayne’s name comes up:

  • Modest
  • Dedicated
  • Kind
  • Good-humored
  • A quiet and effective leader

Virginia Cole, Chair 2012-2013

Research and Statistics Committee
In January, the RSS Research and Statistics Committee selected three presenters for the 19th Annual Reference Research Forum. The program is scheduled for Saturday, June 29th from 1:00-2:30 A.M. at McCormick Place Convention Center, room S404bc and will include the following:

  • Research Guides Usability Study, by Angela Pashia, Instructional Services Outreach Librarian, University of West Georgia
  • Two Birds, One Stone: Using a Mixed Methods Approach to Measure Service Process and Identify Usability Pain Points in Virtual Reference, by Christine Tobias, User Experience and Reference Librarian, Michigan State University Libraries
  • Query Clarification in Chat Reference: A Visual Transcript Analysis, by Alexa Pearce, Librarian for Journalism, Media, Culture & Communication, New York University Libraries

In addition, the committee is currently selecting articles to annotate for the annual Reference Research Review.

Lynda Duke, Chair 2012-2013

Virtual Reference Services (MARS/RSS)
The RSS/MARS Virtual Reference Services (VRS) Committee has been busy and has several exciting initiatives planned for the upcoming ALA Annual Conference!

The VRS Committee and the RSS Evaluation of Reference & User Services (ERUS) Committee have begun co-sponsoring an ad hoc team to ascertain the current state of virtual reference. The team consists of six individuals from a variety of backgrounds: public, academic, ipl2, and one librarian who also staffs OCLC’s QuestionPoint. They have had their initial meeting and will begin creating a survey instrument and considering the logistics of administering it. The ad hoc team will be giving a status report on their project at our joint VRS-ERUS committee meeting at Annual during the RSS Open House & All-Committee Meeting on Saturday, June 29, 8:30-10:00 A.M. in McCormick Place Convention Center, room N226. All those interested in the work of the team are welcomed to attend!

Along with the RSS Marketing and Public Relations for Reference Services Committee, the VRS Committee is also co-sponsoring Slam the Boards! A Model for Marketing through Action: A Reference Services Discussion Forum on Saturday, June 29, from 3:00-4:00 P.M. in Clark 22A-C at the Hyatt Regency McCormick Place. Anyone is welcome to attend the forum, especially those who also attended the webinar on the same topic in May. This lively discussion will focus on sharing ideas on active marketing and promotion of your institution’s reference services (both in-person and virtual).

The VRS Committee is also, for the first time, sponsoring an informal Wikipedia Edit-a-thon during Annual. Final details are still being planned, so stay tuned to the committee’s ALA Connect site as that info becomes available. For those who have never edited or contributed content to a Wikipedia article before, this is an opportunity to experiment. We’re planning on providing a quick-n-dirty introduction to being a Wikipedian as well as the opportunity to add your own content. The focus will be on “hyper-local” resources, but you’re welcome to edit any article that strikes your fancy. For those interested in dropping by the Edit-a-thon itself, we’ll be holding it in the Networking Uncommons area at McCormick Place. We’ll be posting our schedule there as well. We’re also still looking for anyone who would be interested in serving as a Wikipedia Mentor for our Edit-a-thon to help people get accustomed to the role of editor. The committee is excited about this informal, pilot project and, if successful, looking for ways to make it a regular part of the annual conference.

Don Boozer, Chair 2012-2013

Virtual Reference Tutorial Subcommittee
The Subcommittee has been hard at work on the tutorial, renamed the “Virtual Reference Companion: A Guide for VR Coordinators and Librarians,” or “VRC” for short.

We had two new members join us in the Fall: Christine Tobias and Neal Pomea. They replaced Jason Coleman, who had to resign. Jennifer Lau-Bond and Valli Hoski will also be leaving the subcommittee after ALA Annual. Jared Hoppenfeld will continue on as Co-Chair and be joined by new Co-Chair Christine Tobias.

The group has fully set up the VRC in Drupal and has moved on to major content creation and updating. In order to expedite the work, we divided into two subgroups. Each subgroup meets separately and works on one module at a time, incorporating the decisions of the larger group. Then, we hold an all-group virtual meeting approximately once a month to update everyone on progress and plan the next steps. Currently, we have finished the Planning and Technologies modules, and the Skills module is nearing completion. Next, we will be tackling the Marketing module and one other module to be determined.

We will be holding an all-group virtual meeting for ALA Annual. Subcommittee members attending ALA Annual in person will also meet during the RSS Open House & All Committee Meeting on Saturday, June 29 at 8:30 A.M. at mcCormick Place Convention Center, room N226. We will have further details about the VRC and what we have done for all those interested.

Jared Hoppenfeld, Co-Chair 2012-2013

Jennifer Lau-Bond, Co-Chair 2011-2013

RSS Review is the newsletter of the Reference Services Section of Reference and User Services Association (RUSA) of the American Library Association. Please send suggestions for future issues to Amy Rustic (aer123@psu.edu), editor.

Message from the Chair

STARS

Kerry Keegan, Editor

STARS members have been busy in the past few months and volunteering up a storm! We would like to congratulate Chair-Elect Christina “Tina” Baich and Member-at-Large Megan Gaffney for representing resource sharing in this year’s RUSA Section Election. Also making waves is Margaret Ellison, who will now be acting as Director-at-Large for the RUSA Board.

Our new initiatives are still underway and the STARS team is focusing on compiling the data collected at ALA Midwinter in an effort to improve the quality and relevancy of our many offerings, including those upcoming at ALA Annual in Chicago.

If you would like to become involved in our dynamic section or have questions out what STARS can do for you and your library, please drop me an email (datkins@utk.edu) or give me a call (865-974-6866). There is always room for more STARS.

David P. Atkins

STARS Chair

STARS Committee Reports

STARS Committee Members Needed!
If you are already a STARS committee volunteer, thanks for your service. Because of your contributions, our section accomplishes much.

If you are not yet a member of any of our committees, please join. STARS offers terrific opportunities for service and your professional growth. We also offer opportunities to represent our section in RUSA-level committees and working groups.

Check out your opportunities to be a STAR at the STARS Committee and Task Force Changes page. You can volunteer via RUSA’s website or you can contact Nora Dethloff at ndethloff@uh.edu

Committee Reports

STARS Membership Committee
STARS Membership Committee has been busy organizing the ALA STARS Social at The Berghoff Restaurant, Friday, June 28, from 5:00-7:00 P.M. We’re also planning on publishing the next STARGazer before ALA Annual, so please join us in recognizing Tina Baich!

ALA Agenda items consist of organizing membership initiatives to highlight STARS committees and encourage participation from STARS members not yet involved!

Micquel Little, Chair

STARS Cooperative Collection Development Committee
The CODES/STARS Cooperative Collection Development Committee program, Enhancing Services through Integration of Interlibrary Loan and Acquisitions, will be held on Saturday, June 29, from 1:00-2:30 P.M. at McCormick Convention Center, room S103d.

This panel will explore the opportunities and challenges that arise from merging interlibrary loan and acquisitions departments, as well as the administrative aspects of such a partnership.

Through examining the reasons why ILL/Acquisitions mergers may be beneficial, and hearing from peers engaged in the process, attendees will gain an understanding of how to weigh the merits of such an arrangement and determine if it is appropriate for their institution, as well as hear insights on how to move forward. This session is appropriate for all library types.

Sydney Thompson, Co-chair

STARS Education and Training Committee
The Education and Training Committee is currently working on a number of projects. These include preparing a free RUSA STARS webinar on obtaining genealogical resources through interlibrary loan and updating the ShareILL site, with a completion goal of pre-ALA Annual. We are also in the midst of securing a location for our free ILL workshop for ALA Midwinter 2014.

Karen Okamoto, Chair

Boucher Award Committee
Collette G. Mak has been named the Virginia Boucher/OCLC Distinguished ILL Librarian Award winner for 2013. Collette is Head, Resource Access and Delivery at the Hesburgh Libraries, University of Notre Dame. She is recognized for her exceptional, sustained contributions to resource sharing and for her ongoing dedication to education and training for interlibrary loan practitioners. Please join me in congratulating Collette!

Questions and nominations can be directed to Megan Gaffney, 2012-2013 Boucher Award Committee Chair, at gaffneym@udel.edu.

Megan Gaffney, Chair

Letter from the President

Midwinter has come and gone and a great deal of work happened in Seattle (and at home around the Seattle conference). Now it is time to look forward to the ALA Conference in Chicago. What are YOUR ideas? Let me know what you think.

RUSA Book and Media Awards
On Sunday, January 27 in Seattle, there was a glittering reception with a standing-room only crowd to celebrate the winners of the annual RUSA Book and Media Awards. These awards honor wonderful books in print and on audio that you will want to read as well as websites you will want to bookmark and visit again and again. Follow the links below to see the winners.

Mark Your Calendar for RUSA’s Premier Book Celebrations
Join us in Chicago at the Annual Conference on Sunday, June 30, 2013, for a day devoted to books. The day begins with the Literary Tastes author program where you will hear authors talk about their work, then meet them in person as they sign (free) books for you.

At the end of the day we will celebrate the gala 2nd Annual Awards Ceremony for the Andrew Carnegie Medals for Excellence in Fiction and Nonfiction, sponsored by RUSA and Booklist. RUSA provides a home to the best in adult reading! Get your tickets at the conference registration site.

Lee Rainie Headlines RUSA President’s Program in Chicago
I am pleased to announce that Lee Rainie, Director of the Pew Internet & American Life Project will present information at the RUSA President’s Program during the ALA Annual Conference in Chicago about how people use information and libraries, based on Pew’s recent research. You have often seen the media coverage of the many wonderful surveys from the Pew Internet & American Life Project. Several reports, on teens and young adults, on the use of e-books in libraries, and on the use of libraries have come out in the past year. The most recent of these was released on January 23 and others are scheduled to be released this spring.

Join us for Rainie’s presentation, entitled The Myth and the Reality of the Evolving Patron: The RUSA President’s Program, scheduled for 4:00 P.M. on Saturday June 29. He will talk with us about the results of the Pew studies and the questions librarians in all types of libraries should be asking themselves as they consider this data. Be sure to also attend the follow-up discussion forum the next morning (Sunday, June 30) at 10:30 a.m. where Emily Ford, David Lankes, and Marie Radford will interact with Mr. Rainie and the participants in the forum to discuss the characteristics of library users and their implications for libraries and the services we offer.

Financial Literacy Education
The RUSA Executive Director participated in a meeting in Washington, D.C., with the Institute of Museum and Library Services (IMLS) leadership team about financial literacy education, and RUSA has been encouraged to develop new financial literacy resources. The BRASS Executive Board enthusiastically agreed to work on a plan and the RUSA Executive Committee approved applying for a Sparks grant to develop a plan to create guidelines and best practices/competencies in financial literacy education for libraries. The grant proposal has been submitted. Keep your fingers crossed!

Just Ask Team Moves Forward
The Just Ask Team is charged to develop a plan to celebrate the reference services of libraries and to raise awareness of library information services. As a first step, the group sponsored a very well-attended discussion at the Midwinter meeting in Seattle focused on reviewing the current RUSA definition of reference services, on discussing the roles of reference librarians, and on generating ideas for advocacy tools for reference librarians to use in promoting their work. A number of exciting ideas were generated for campaigns and advocacy tools. Stay tuned for more on this exciting work.

Volunteer!
We want to include you in our work next year. The incoming RUSA President, Kathleen Kern, will be appointing RUSA level committees this spring. Section vice-chairs will be appointing section committees as well.

Share your expertise! You will find more information at the RUSA web site at http://www.ala.org/rusa/. Click on the link to Committee Rosters to see the charge for each group.

Once you know what you want to do, fill out the online form at the RUSA Committees site and click on the link to the RUSA Online Volunteer Form. We want to hear from you!

The Last Word….
Please take a few minutes to review the information from sections and committees that appears in this newsletter. RUSA, its sections, and its members are doing marvelous things. Be in the know!

Don’t forget to vote in the ALA and RUSA Elections. We have a wonderful slate of candidates for RUSA and section offices. Please be sure to cast your ballot before the deadline. RUSA is your organization. It is important for you to determine its direction.

As always, I want to hear from you about any ideas and suggestions you might have. Please write to me at popp@indiana.edu.

Mary Pagliero Popp
RUSA President 2012-2013