Research and Statistics Committee

The Research and Statistics Committee hosted the 18th Annual Reference Research Forum on Sunday, June 25. This year’s presenters were Lili Luo presenting “Best Practices of Text Reference Service: A Synergistic View,” Susan Gardner Archambault and Kenneth Simon presenting “Apples and Oranges: Lessons from a Usability Study of Two Library FAQ Web Sites,” and Alison Graber, Alison Hicks, Caroline Sinkinson, and Stephanie Alexander presenting “Research Assistance Interactions: Exploration of Users’ Motivation and Perceptions.” The committee also combed the literature to select exceptional articles detailing research in reference for the Reference Research Review: 2011.

Lynda Duke, Chair 2012-2013