The Research and Statistics Committee is looking forward to hosting the 18th Annual Reference Research Forum. This year’s presenters will be Lili Luo presenting “Best Practices of Text Reference Service: A Synergistic View”; Susan Gardner Archambault and Kenneth Simon presenting “Apples and Oranges: Lessons from a Usability Study of Two Library FAQ Web Sites”; and Alison Graber, Alison Hicks, Caroline Sinkinson, and Stephanie Alexander presenting “Research Assistance Interactions: Exploration of Users’ Motivation and Perceptions.” The Forum will be held Sunday, June 1:30-3:30 PM at the Anaheim Convention Center, Room 204A. The committee will release the 2011 Reference Research Review, a bibliography highlighting selected works in the reference literature published during 2011.
Qiana Johnson, Chair 2010-2012