MARS Chair’s Program – It’s All About Them: Developing Information Services with User Experience Design

Sunday, June 26, 10:30 am – 12:00 pm; Morial Convention Center, room 269

Please plan to join us in New Orleans for an exciting MARS Chair’s program. We’ll be announcing the winner of this year’s My Favorite Martian Award, followed by a thought-provoking panel on user experience design.

Applying User Experience (UX) Design to your library’s public services involves understanding your patrons’ needs and preferences. In this session, expert panelists, including Cody Hansen (University of Minnesota) and Jenny Benevento (Sears Holding Corporation), will define UX design and explain why it’s important, discuss how it can help improve patrons’ overall experience of library resources and services, and describe how it can be implemented in library and information service settings. With practical tips and examples, you’ll be well-equipped to consider UX issues in your own library.

Courtney Greene, Chair