Hot Topics – How are We Measuring up? Using New Technology to Schedule, Standardize, and Assess Reference Services

Saturday, June 25 from 10:30 am – 12:00 pm; Doubletree Hotel, Madewood A

Please join us for the Hot Topics Discussion Forum (MARS): How are We Measuring up? Using New Technology to Schedule, Standardize, and Assess Reference Services. Speakers will demonstrate a variety of inventive, original, and efficient ways to study and accommodate changes in user preferences, locations, and modes of communication when seeking reference and research services. Presentations are in panel format, but are relatively informal and are intended to jumpstart discussion among the attendees.

Matt Torrence, Chair
torrence@usf.edu

To subscribe to MARS-L, see http://lists.ala.org/wws/info/mars-l