Virtual Reference Services (MARS/RSS)

The RSS/MARS Virtual Reference Services Committee held its official meeting at ALA Annual in New Orleans on Saturday, June 25, as part of the RSS All-Committee meeting. Eight people were in attendance. The primary goal of the meeting was final planning for the committee’s sponsored program held on Monday, June 27, at 8:00 A.M., namely “Behind the Text: Pulling Back the Curtain on Virtual Reference.” (The program was quite successful with 135 attendees and several people offering congratulations and asking for the presenters’ slides.) The committee also discussed the program pending approval by RUSA Board for ALA Annual 2012 on evaluation of virtual reference services, (tentatively titled) “Are Virtual Reference Services Worth the Effort?,” and briefly brainstormed ideas for ALA Annual 2013. The Virtual Reference Tutorial Subcommittee reported on their exemplary work in updating the Online VR Tutorial. They are awaiting the migration of the ALA site to Drupal to update specific aspects of the tutorial, but they are prepared to move forward with two currently updated modules. The current plan is to conduct the committee’s official midwinter virtually in January 2012.

Don Boozer, Chair 2011-2012